Regional Manager
2 weeks ago
**Overview**
As a Regional Manager, you will lead and oversee the operations of multiple clinics, ensuring smooth day-to-day management and a high standard of performance. In this role, you will serve as the key point of contact for your clinics, participate in group interviews, and attend daily meetings with the Senior Vice President (SVP) of Operations. You will conduct regular inspections, identify training opportunities, train clinic team leaders/supervisors, and take the initiative to address gaps. Additionally, you will be a critical leader during emergencies, such as cold chain interruptions, clinic openings/closures, Licensee clinic openings or other unexpected events.
**Compensation**
- Starting at $48,000, commensurate with education and experience.
**Benefits**
- Comprehensive benefits package, including health, dental, a health spending account, long-term disability, and life insurance. Eligibility begins after three months of continuous full-time employment.
**Reporting To**
- SVP, Operations and Virtual Care
**Primary Responsibilities**
Scheduling & Payroll:
- Prepare staff schedules two weeks in advance and oversee payroll hours and time-off requests.
- Monitor and optimize EMR schedules for efficiency and find coverage for sick calls or last-minute scheduling changes.
- Ensure appointments are confirmed and follow up on unverified bookings.
- Support coverage for staff and management vacancies as needed.
Inventory & Maintenance:
- Maintain inventory levels using “Inspectify” spreadsheets and oversee action requests.
- Ensure clinics adhere to cleanliness, professionalism, and performance standards.
Leadership & Team Management:
- Lead by example, motivating teams to excel in their roles.
- Oversee clinic operations, create task lists, and address non-medical questions from staff, physicians, and patients.
- Manage performance by conducting evaluations, coaching, and providing feedback to team leaders/ clinic staff.
- Collaborate with the VP of Operations and HR to forecast staffing needs and assist with hiring and onboarding.
- Act as a liaison between physicians, staff, and leadership, ensuring clear communication and resolving conflicts effectively.
- Implement procedural updates and manage workforce operations, including reconciling unbilled visits.
- Prepare and manage budgets for clinics, monitor expenses, and ensure cost-effective operations.
- Track and analyze clinic performance metrics, including staff productivity, and revenue goals.
- Address and resolve operational challenges or staff concerns promptly.
- Build and maintain relationships with vendors, partners, landlords, and community stakeholders.
- Collaborate with HR, Accounting, Virtual Care, Marketing, and other departments to support clinic operations
Inspections & Meetings:
- Conduct/coordinate monthly inspections and submit reports to the VP of Operations.
- Attend daily operational meetings to track progress and align with shared goals.
- Participate in staff meetings and ensure compliance with disciplinary processes when necessary.
Training & Development:
- Identify training needs and organize staff development sessions.
- Prepare staff for specialty programs, such as injections and advanced procedures.
- Provide training for new hires and interim leadership when team leaders resign.
- Facilitate group interviews for potential hires and support QA sessions.
Flexibility & Crisis Management:
- Work a combination of days, evenings, and weekends across various clinic locations as needed.
- Lead contingency plans during unprecedented events, such as cold chain breaks, flooding, or clinic closures.
- Ability to travel frequently between clinic locations within the region.
- Ability to stand, walk, and occasionally lift materials.
- Note: Due to the evolving nature of the healthcare industry, job responsibilities may change based on organizational needs._
**Minimum Qualifications**:
- Post-secondary education (college or university) or equivalent work experience.
- 2-3 years of management experience in a customer service-focused environment.
- Must possess a valid driver’s license and have access to a reliable vehicle to travel between clinic locations.
- Ability to work across multiple clinic locations with flexible hours.
**Additional Qualifications**:
- Exceptional verbal and written communication skills in English (additional languages are an asset).
- Superior customer service and interpersonal abilities.
- Strong computer proficiency and knowledge of basic IT solutions.
- Proactive problem-solver with a solution-oriented mindset.
- Reliable, punctual, and professional, with a positive attitude and enthusiasm for the role.
- Effective team player who works well independently and takes initiative to resolve challenges.
- Detail-oriented, adaptable, and willing to go above and beyond to achieve results.
- Ability to develop and execute long-term strategic plans.
- Capable of handling multiple tasks and
-
Regional Manager
6 months ago
Nepean, Canada Pylon Electronics Full time**Regional Lab Manager** **Pylon Electronics Inc Ottawa, ON** Pylon Electronics Inc. is seeking an individual with skills and qualifications to fill a full-time position as a Regional Lab Manager in our Ottawa - facility. This position reports directly to the Senior Manager of Operations with in-direct reporting duties to other members of the Senior...
-
Regional Manager
2 weeks ago
Nepean, Canada Appletree Medical Group Full time $48,000OverviewAs a Regional Manager, you will lead and oversee the operations of multiple clinics, ensuring smooth day-to-day management and a high standard of performance. In this role, you will serve as the key point of contact for your clinics, participate in group interviews, and attend daily meetings with the Senior Vice President (SVP) of Operations. You...
-
Store Manager
6 months ago
Nepean, Canada Rogers Communications Full timeOur branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we’re excited to show customers how that technology can enhance and simplify their lives. We deliver a seamless...
-
Store Manager
2 months ago
Nepean, Canada Rogers Communications Full timeOur branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we’re excited to show customers how that technology can enhance and simplify their lives. We deliver a seamless...
-
Store Manager
2 months ago
Nepean, Canada Rogers Communications Full timeOur branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we’re excited to show customers how that technology can enhance and simplify their lives. We deliver a seamless...
-
General Manager
6 months ago
Nepean, Canada Lone Star Texas Grill Full time**Position: General Manager**: **Location: 4275 Strandherd Drive, Nepean ON K2J 6E5**: **Job Type: Full Time**: We are looking for engaging and fun leaders who will help run a successful restaurant business, and manage a team of culinary & service staff. Our Lone Star managers are part of a team that brings our company policies and philosophies to life, and...
-
General Manager, Trucking Company
6 months ago
Nepean, Canada VisaStan Immigration Full timeAllocate material, human and financial resources to implement organizational policies and programs - Authorize and organize the establishment of major departments and associated senior staff positions - Co-ordinate the work of regions, divisions or departments - Establish financial and administrative controls; formulate and approve promotional campaigns; and...
-
Infection Prevention and Control
3 months ago
Nepean, Canada Extendicare Full time**Infection Prevention & Control (IPAC) Manager - Extendicare Starwood** **Responsibilities** - Manages and oversees the LTC home’s IPAC program, consulting with the IPAC Consultant for the region as required in the successful development, implementation, and constant improvement and re-evaluation of the home’s IPAC program. - As a member of the...
-
President and General Manager
6 months ago
Nepean, Canada PizzaPizza Full timeWork Term: Permanent - Work Language: English - Hours: 35 to 44 hours per week - Education: Bachelor's degree - Experience: 2 years to less than 3 years - Business/commerce, general - Accounting and business/management **Work setting**: - Willing to relocate - Accommodation and food services - Relocation costs covered by employer **Budgetary...
-
General Manager
3 months ago
Nepean, Canada Maple Route Logistics Full timeEducation: Bachelor's degree - Experience: 3 years to less than 5 years **Work setting**: - Transportation **Budgetary responsibility**: - $500,001 - $1,500,000 **Tasks**: - Allocate material, human and financial resources to implement organizational policies and programs - Authorize and organize the establishment of major departments and associated...
-
General Manager
2 months ago
Nepean, Canada Maple Route Logistics Full timeEducation: - Expérience: **Education**: - Bachelor's degree **Work setting**: - Transportation **Budgetary responsibility**: - $500,001 - $1,500,000 **Tasks**: - Allocate material, human and financial resources to implement organizational policies and programs - Authorize and organize the establishment of major departments and associated senior staff...
-
General Manager, Trucking Company
6 months ago
Nepean, Canada Energy Trucking Inc Full timeWork Term: Permanent - Work Language: English - Hours: 37.5 hours per week - Education: Bachelor's degree - Experience: 2 years to less than 3 years - or equivalent experience **Asset languages**: - Uzbek - Russian **Tasks**: - Allocate material, human and financial resources to implement organizational policies and programs - Authorize and organize the...
-
Case Manager
6 months ago
Nepean, Canada YMCA-YWCA of the Nation Capital Region Full time**Overview** The YMCA is a charity that has been helping Canadians improve their lives since the first Y opened in 1851. Y programs are offered at more than 1,700 locations across Canada and help more than 2.25 million people annually become healthier in spirit, mind, and body. The YMCA of the National Capital Region proudly serves people of all ages,...
-
Case Manager
3 months ago
Nepean, Canada YMCA of the National Capital Region Full time**Overview** The YMCA is a charity that has been helping Canadians improve their lives since the first Y opened in 1851. Y programs are offered at more than 1,700 locations across Canada and help more than 2.25 million people annually become healthier in spirit, mind, and body. The YMCA of the National Capital Region proudly serves people of all ages,...
-
Assistant Store Manager
6 months ago
Nepean, Canada Rogers Communications Full timeAt Rogers, our retail team is the heart of our success. They don’t just embrace the latest technology and content—it's part of who they are. They're outgoing and approachable team members who want to share their knowledge and experience with others. They understand that our customers rely on technology to enhance and simplify their lives and they're...
-
Labour Relations Officer
1 month ago
Nepean, Canada Ontario Nurses' Association Full time**Location: Kingston or Ottawa, ON Canada** **Type: Permanent Full-time** **Group/Grade: Bargaining Unit/Officer** **Grade Rate: $107,570.66 (start)** **Date: November 14, 2024** The Ontario Nurses’ Association (ONA) is Canada’s largest nurses’ union. We are powered by our members — 68,000 nurses and health-care professionals, and 18,000 nursing...
-
Community Business Manager
6 months ago
Nepean, Canada Atria Retirement Canada - Crystal View Lodge Full timeOverview: We create communities where employees thrive in their work, helping our residents thrive in their homes. We strive to enhance the lives and exceed the expectations of those we serve every day. To do this, we cultivate the diverse talents of our team members in order to achieve something together that they could not do alone. Atria Senior...
-
Quality Control Specialist
6 months ago
Nepean, Canada YMCA-YWCA of the Nation Capital Region Full time**Overview** As one of the largest charitable community service organizations in Canada, the YMCA of the National Capital Region responds to critical social needs in the community and works to provide lasting solutions. Serving thousands of people across our region annually, we are a leader and valued partner in creating a vibrant and healthy community...
-
Retention Specialist
6 months ago
Nepean, Canada YMCA-YWCA of the Nation Capital Region Full time**Overview** As one of the largest charitable community service organizations in Canada, the YMCA of the National Capital Region responds to critical social needs in the community and works to provide lasting solutions. Serving thousands of people across our region annually, we are a leader and valued partner in creating a vibrant and healthy community...
-
Administrative Specialist
6 months ago
Nepean, Canada YMCA-YWCA of the Nation Capital Region Full time**Overview** As one of the largest charitable community service organizations in Canada, the YMCA of the National Capital Region responds to critical social needs in the community and works to provide lasting solutions. Serving thousands of people across our region annually, we are a leader and valued partner in creating a vibrant and healthy community...