Case Manager

5 months ago

Nepean, Canada YMCA-YWCA of the Nation Capital Region Full time

**Overview**

The YMCA is a charity that has been helping Canadians improve their lives since the first Y opened in 1851. Y programs are offered at more than 1,700 locations across Canada and help more than 2.25 million people annually become healthier in spirit, mind, and body. The YMCA of the National Capital Region proudly serves people of all ages, backgrounds and abilities, and works to address critical social needs in our community. We are a leader and valued partner in creating a vibrant and healthy community where everyone belongs and can reach their full potential.

This position requires a commitment to the Y mission and core values of responsibility, honesty, caring, respect, and inclusion, which form the foundation of all Y programs and services.

**Working for the Y**

Are you looking to use your skills and unique gifts to make a real difference in your community? The YMCA of the National Capital Region is a great workplace committed to diversity, equity, and inclusion, where different backgrounds, experiences, and identities are appreciated and celebrated. The YMCA provides hundreds of employees with meaningful jobs and the opportunity to make a difference in the lives of individuals and the health of our communities. We recognize the contributions of our staff through innovative practices, great benefits, and growth opportunities. Whether you are starting out in your career or a seasoned professional, you will find many exciting opportunities to achieve your personal and career goals. Some of the benefits of working for the Y include:
**What we offer**

At the Y, you will be part of a vibrant and diverse network of people whose shared vision is to change lives and make our communities home to the healthiest children, teens, adults, and families.

**Our competitive wage and benefit package include**:

- Free YMCA gym membership;
- Discounted Y program fees (including health & fitness programs, child care, and camps);
- Access to our YMCA Employee and Family Assistance Program (EFAP) including free, immediate, confidential assistance and counselling for you and your family members for mental and physical health, and financial advice, among other 12 suites of services;
- Health and Dental Insurance;
- Long-term Disability and Life Insurance;
- Access to our Canadian YMCA Retirement Fund pension plan;
- Up to 25 vacation days per year including two float days, and one birthday vacation;
- Maternity leave benefits for up to 18 months.
- _Some benefits may vary based on employment terms_

**What do you offer?**

**Some of the tasks of this position include**:

- Conducting full needs assessments of clients.
- Providing employment consultation to clients and maintaining and developing action plans for job searches.
- Assessing and assisting clients in achieving their employment goals through identifying and following up on action plans.
- Preparing clients for employment through the facilitation of life skills, job search, pre-employment and job maintenance workshops.
- Advocating on behalf of clients to community employers, services and programs that will move them closer to their employment goals.
- Consulting with team members and community partners to find employment opportunities and monitor progress in the work environment.
- Providing one year of job retention support to employed participants.
- Preparing all statistical and required reports and appropriate file documentation across multiple data bases.

**What qualifications and abilities are we looking for?**

At the YMCA of the National Capital Region, we strive to ensure our employees are a fit based on their strengths, interests, and future goals.

**Education**
- Degree or Diploma in Employment Counseling, Social Service Worker/Social Work, or related program

**Language**
- Fluent in English, oral and written
- French is an asset

**Experience, Skills and Abilities**
- Related experience might include: Recruitment, Training, HR Certification, Common Assessment Training, Life Skills Certification, Teaching and Training Adults Certification, Drug and Alcohol Counselling
- Experience in employment counselling and job development/matching
- Experience with case management and data entry
- Intermediate computer skills (use of databases, Microsoft Suite)
- High level of interpersonal oral and written communication skills
- Superior problem solving and creative skills
- Ability to work with adult and youth clients with diverse backgrounds and skill levels
- Ability to work with community partners and build and maintain relationships

**Additional Requirements**:

- Applicants must already have a valid permit to work in Canada.
- Criminal Reference Check for the Vulnerable Sector, not more than 6 months old is required.
- Annually, staff must complete the mandatory training for the protection of Children & Youth and submit the certificate of completion.

**Core Competencies**:

- **Organizational Awareness and Understanding**: Demonstrates and

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