Food and Beverage Host/hostess

6 months ago

Pickering, Canada Great Canadian Full time

**Position Summary**

Under the direct supervision of the Manager, F&B Outlet or the Assistant Manager, F&B Outlet, this position is responsible for greeting and seating guests with the strictest regard to rules, regulations and outle t operational guidelines while contributing to a safe and welcoming work environment for all team members This position may be performed in a restaurant, buffet operation, on a casino floor, in a bar, at a banquet, in a theatre or other are as. Ensures adherence to the Company
- s policies and procedures, motivates and leads by example and supports Great Canadian
- s learning environment while establishing a safe and welcoming work environment for all team members.

**Key Acc ountabilities
- Greet guests by name wherever possible
- Seat guests in area of choice and distributes menus; advises guests of daily or weekly specials
- Explains how various menu items or beverages are prepared (if applicable)
- Assists with cleaning tables or counters; removes dishes and re-stocks when required
- Performs opening or closing duties as required
- Maintains accurate records, wait lists and reservations (if applicable)
- Ensu res table availability through communication with bussing and serving staff; maximizes seating arrangements
- Performs cashier duties if applicable; counts cash float at end of shift if applicable
- Liaises and communicates effectivel y with all appropriate operational departments
- Develops and cultivates strong working relationships with all stakeholders: guests, ownership and team members
- Ensures compliance with licensing laws, health and safety and other stat utory regulations Performs other duties as assigned or directed

**Education and Qualifications**
- High School Diploma; Post Secondary hospitality or hotel education an asset
- Minimum 1 year food and beve rage experience
- POS experience
- Food Safety Certification
- Ability to successfully obtain a Gaming License Ability to exceed internal and external customer expectations through timely, effective and service oriented commu nication

**Work Environment Considerations**
- Regular casino, restaurant or bar environment, standing and walking for long periods of time, some exposure to noise, odors; some exposure to verbal abuse, non-tradi tional work hours

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