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Host/hostess

4 weeks ago

Pickering, Canada State & Main Full time

At **State & Main**, we bring downtown vibes and standout shareables to our guests. Our warm, energetic restaurants offer approachable yet elevated comfort foods, paired with craft cocktails and a broad range of wines. We fill our team at State & Main with kind, hardworking, genuine people. We want you to enjoy what you do and have fun while seizing the opportunity to make your guests’ days

Our family of companies includes Original Joe’s Restaurant & Bar, Elephant & Castle Pub and Restaurant, Añejo Restaurant and Blanco Cantina. We never stop looking for unique individuals who can infuse our restaurant and corporate workplaces with original ideas, creative solutions, and extraordinary guest experiences. We offer competitive wages, a comfortable work environment, flexible hours, benefit packages (for those who qualify) and a chance to grow right alongside us. People rely on us for good quality, good food and great memories, and we deliver

**What You’ll Do**:

- Report to the General Manager or Assistant General Manager.
- Have an upbeat attitude - always ready to genuinely greet guests when they walk through the door.
- Manage a guest ‘wait list’ during high revenue times with the ability to accurately recognize wait times, to communicate regularly with guests and to accommodate requests to the best of your ability.
- Proactively assist servers with table maintenance, running food, side duties, bussing tables, assisting to take payments, etc.
- Continuously communicate with Servers and Managers regarding additions or changes to their sections, guest concerns and guest requests.
- Take the time to effectively learn and memorize new menu items and procedures.
- Work each shift with a safety mindset. Be proactive in regards front of the house and back of the house safety (food safety, potential hazards for employees or guests).
- Live our core value: Taking Care of People.

**Who You Are**:

- You are a genuine, charming, vibrant and team-oriented individual.
- You might have previous experience in the customer service or restaurant industry. We will consider the right person, with the right attitude who can back-up their abilities through previous work, or involvement in teams (school, work or sports).
- You pride yourself on your customer service skills, your ability to make people feel ‘at home’, your reliability and your ability to ‘keep upbeat’ even during the busiest shifts.
- You are solution focused and resourceful - you think ‘on your feet’ effectively to find resolutions to situations.
- You are able to manage time effectively and prioritize tasks without skipping a beat.
- You are a great communicator.
- You are easily coachable and see feedback as an opportunity to keep improving your skills and abilities.
- You’re open to growth and might have future aspirations for employment as a server or in store management

**Job Type**: Part-time

Pay: $16.55 per hour

Expected hours: 16 - 20 per week

Additional pay:

- Tips

**Benefits**:

- Discounted or free food
- Flexible schedule

Schedule:

- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Weekends as needed

Ability to commute/relocate:

- Whitby, ON L1R 0H4: reliably commute or plan to relocate before starting work (required)

**Experience**:

- customer service: 1 year (required)

Work Location: In person