Information Systems Coordinator

2 months ago

St Thomas, Canada Family & Children's Services of St. Thomas and Elgin Full time

**INFORMATION SYSTEMS COORDINATOR**

**Our Mission**

We protect and support children and youth in partnership with families and communities.

**Our Commitment to Diversity**

**SCOPE OF JOB**:
Responsible for help desk support for agency workers and administration of the Computer Network, Phone Systems, Printers and any other communication tools. This is a full-time, in office position outside of the Bargaining Unit. Normal office hours are Monday to Friday, from 8:30 am to 4:30 pm, however, some work outside of regular hours and/or overtime may be required.

**QUALIFICATIONS**:

- Diploma or degree from a recognized College or University in an IT related field;
- Minimum three years of experience in network administration or a help desk role;
- Thorough knowledge of Windows Server Active Directory, IPhones, File Sharing, Printer Sharing, Computer Hardware, Office 365;
- Good working knowledge of SQL Server, Antivirus Software, MDM Software, Terminal Services, Cloud Services, VPN Software;
- Thorough knowledge of the Microsoft Windows and Office Suite;
- Knowledge of the Child Protection Information Network (CPIN) would be an asset;
- Good working knowledge of IP Phone Systems;
- Good working knowledge of routers or similar firewall devices;
- Good working knowledge of TCP/IP fundamentals and related technologies such as VLANs, DHCP, DNS and Routing;
- Superior oral and written communication skills;
- Sound problem-solving skills and judgment;
- Ability to work independently in a unique role in the organization;
- Strong time management skills;
- Ability to work well in a team environment, take initiative in solving problems and maintain positive working relationships;
- Sensitivity to and awareness of issues facing First Nations, Inuit and Métis (FNIM) people;
- Demonstrated knowledge of Anti-Oppressive Practice; and
- A valid G driver’s license and use of a personal vehicle.

**DUTIES**:

- Respond promptly to requests for technical assistance in person, via phone or remote access software;
- Diagnose and resolve technical hardware and software issues;
- Provide training and support to employees as required;
- Identify and escalate problems requiring urgent attention;
- Proactively identify and resolve, if possible, future issues; and
- Keep up to date on all Children’s Aid Society software such as Child Protection Information Network (CPIN).
- Install, configure and maintain network workstations, laptops and servers;
- Ensure daily, weekly and monthly backups run smoothly;
- Monitor event logs, antivirus software and windows updates;
- Maintain physical server room and network security;
- Document, revise and maintain network and server infrastructure;
- Maintain an accurate inventory of equipment, software and licenses;
- Perform applicable software updates as necessary;
- Assist in the documentation and implementation of IT Policies;
- Setup and troubleshoot printers and copiers;
- Setup, maintain and troubleshoot corporate cell phones;
- Document network problems and resolutions for future reference; and
- Maintain and upgrade skills and knowledge relating to areas of responsibility as approved by the Information Systems Manager.
- Participate in agency staff meetings, team meetings, regular supervision, and agency and professional training; and
- Other duties as assigned.

**REPORTS TO**: Information Systems Manager

**SALARY**:$58,201 to $71,379 (as per non-union salary grid 2024)

**DEADLINE TO SUBMIT RESUME** October 24, 2024

**Qualified applicants should submit their resumes to**:
Family & Children’s Services St. Thomas and Elgin
- Attention: Shelley Wright_
- **“Family and Children’s Services of St. Thomas and Elgin is committed to a barrier-free, respectful, accessible and inclusive work environment. We will endeavor to remove any barrier to the hiring process to accommodate those applicants with disabilities.**_**Please inform Human Resources in advance should accommodation be required at any point in the recruitment and selection process.”**_
- **Thank you for your interest in our organization.**_

**Job Types**: Full-time, Permanent

Pay: $58,201.00-$71,379.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
- Wellness program

Schedule:

- Monday to Friday

Application question(s):

- Do you have a Diploma or degree from a recognized College or University in an IT related field and a minimum three years of experience in network administration or a help desk role?

Work Location: In person

Application deadline: 2024-10-24

  • Health Information Analyst

    7 months ago

    St. Thomas, Canada St. Thomas Elgin General Hospital Full time

    **POSITION: Health Information Analyst** **UNIT: Decision Support** **STATUS: Full Time** **SALARY: $40.249 - $50.311** : Reporting to the Director of Finance & Health Information, the Health Information Analyst contributes to healthcare delivery by interacting with medical staff, physicians, health care providers, and management. This position responds...

  • Purchasing & Risk Coordinator

    6 months ago

    St. Thomas, Canada The Corporation of the City of St Thomas Full time

    Internal / External The Corporation of the City of St. Thomas - **Treasury Department has an opening for a**: PURCHASING & RISK COORDINATOR (Permanent, Full-Time) Job Posting #879-02-24 **POSITION SYNOPSIS AND PURPOSE**: This non-union position, reporting to the Manager of Finance/Deputy Treasurer, co-ordinates the Purchasing, Insurance and Risk...

  • Appointment Coordinator

    6 months ago

    St. John's, Canada Quorum Information Technologies Inc Full time

    **Location - **Remote (Canada) - **Job type - **Full-time; Average working hours is 40 hours/week - **Reports to -** Call Center Team Manager **Careers with endless roads to explore together.** We’re on a mission to transform car dealership operations across North America through innovative software (SaaS) and services that enrich the customer journey...

  • Manager, Information Technology Services

    6 months ago

    St. Thomas, Canada St. Thomas Elgin General Hospital Full time

    **POSITION**:Manager, Information Technology Services - Operations **UNIT**:Information Technology Services **SALARY**: $102,848.85 to $128,013,60 : Known for its one of a kind culture, compassionate care, focus on high quality patient care and staff and physician engagement, St. Thomas Elgin General Hospital is seeking a highly qualified, seasoned and...

  • Information Systems Technical Advisor

    7 months ago

    St. John's, Canada Omega 365 Full time

    NSB Omega is seeking a Information Systems Technical Advisor for our client in St. John's, NL The Client is seeking a Technical Advisor to work with the Information Systems team in providing specialized expertise and guidance related to technology. The Information Systems team supports the client in their day to day operations as well as large and small...

  • Payroll Coordinator

    6 months ago

    St. Thomas, Canada Masco Canada Full time

    **We are hiring a Payroll Coordinator based out of our St. Thomas, ON office.** **This role has a flexible hybrid work environment, with both remote and in office work arrangements.** The Payroll Coordinator is responsible for the accurate and timely processing of the hourly unionized payroll function at Masco Canada Limited; inclusive of corresponding...

  • Legislative Services Coordinator

    3 months ago

    St. Thomas, Canada Central Elgin Full time

    ***: The Legislative Services Coordinator will play a key role in supporting the administrative, policy, and procedural functions of the Municipality of Central Elgin. Under the direction of the Deputy Clerk, the role will support the administration of Council and committee meetings, assist in maintaining and enhancing the Municipality’s Records Management...

  • Dimensional Coordinator

    7 months ago

    St. Thomas, Canada Magna International Inc. Full time

    **Group Description** Cosma provides a comprehensive range of body, chassis and engineering solutions to global customers. Through our robust product engineering, outstanding tooling capabilities and diverse process expertise, we continue to bring lightweight and innovative products to market. **Role Summary**: **The Dimensional Coordinator performs CMM...

  • Care Team Coordinator

    7 months ago

    St. Thomas, Canada Closing the Gap Healthcare Group Full time

    Description: Monday to Friday Full Time, Contract role; 5 shifts a week Day Shifts: 8.15am – 4.15pm Hybrid Closing the Gap Healthcare (CTG) is proud to be a Canadian owned, award-winning, fully accredited and government (Ministry of Health) funded organization. We Enrich Lives and Change Tomorrow by providing a wide spectrum of...

  • Clinical Unit Coordinator

    1 week ago

    St. Thomas, Ontario, Canada St. Thomas Elgin General Hospital Full time

    The St. Thomas Elgin General Hospital is seeking a skilled Clinical Unit Coordinator to join its team. As a key member of our multi-disciplinary healthcare team, you will play a vital role in ensuring the efficient operation of the unit.About the Role:Provide receptionist and clerical support to patients, families, and healthcare providersMaintain accurate...

  • Automation Systems Technician

    3 weeks ago

    St. Thomas, Canada Magna International Full time

    About us We see a future where everyone can live and move without limitations. That’s why we are developing technologies, systems and concepts that make vehicles safer and cleaner, while serving our communities, the planet and, above all, people. Forward. For all. Group Summary Cosma provides a comprehensive range of body, chassis and engineering...

  • Care Team Coordinator

    6 months ago

    St. Thomas, Canada Closing the Gap Healthcare Full time

    **Care Team Coordinator** **Care Team Coordinator (Full time)** **Location - St. Thomas, ON** - **Monday to Friday** **Full Time, Permanent; 5 shifts a week** **Day Shifts: 8.15am - 4.15pm** **Hybrid** Closing the Gap Healthcare (CTG) is proud to be a Canadian owned, award-winning, fully accredited and government (Ministry of Health) funded...

  • Automation Systems Technician

    3 weeks ago

    St. Thomas, Canada Magna International Full time

    About us We see a future where everyone can live and move without limitations. That’s why we are developing technologies, systems and concepts that make vehicles safer and cleaner, while serving our communities, the planet and, above all, people.Forward. For all.Group Summary Cosma provides a comprehensive range of body, chassis and engineering solutions...

  • Care Team Coordinator

    6 months ago

    St. Thomas, Canada Closing the Gap Healthcare Full time

    **Description**: - **Monday to Friday** **Full Time, Permanent; 5 shifts a week** **Day Shifts: 8.15am - 4.15pm** **Hybrid** Closing the Gap Healthcare (CTG) is proud to be a Canadian owned, award-winning, fully accredited and government (Ministry of Health) funded organization. We Enrich Lives and Change Tomorrow by providing a wide spectrum of...

  • Care Team Coordinator

    3 months ago

    St. Thomas, Canada Closing the Gap Healthcare Full time

    **Description**: **Monday to Friday** **Full Time, Contract role (1 year);** **5 shifts a week** **Start Time and End Time - Flexible** **Hybrid** Closing the Gap Healthcare (CTG) is proud to be a Canadian owned, award-winning, fully accredited and government (Ministry of Health) funded organization. We Enrich Lives and Change Tomorrow by providing a...

  • Appointment Coordinator

    6 months ago

    St. Thomas, Canada Ford Full time

    Job Title**:Appointment Coordinator** Location: St. Thomas Ford Lincoln, Service Department **Job Type**: Full-Time Hours: Monday to Friday, 8:00 AM to 4:00 PM **Job Summary**: **Key Responsibilities**: Answer Incoming Calls: - Respond promptly to incoming phone calls with a friendly and professional demeanor. - Address customer inquiries regarding...

  • Training Coordinator

    6 months ago

    St. Thomas, Canada Masco Canada Full time

    **We are hiring for a Training Coordinator Role! **(Hybrid with base of St Thomas ON office)**: **About Masco Canada**: Masco Corporation is a global leader in the design, manufacture and distribution of branded home improvement and building products. Masco delivers exceptionally crafted, stylish products including faucets, kitchen and bath cabinets,...

  • QA/qc Coordinator

    7 months ago

    St. Thomas, Canada Amino North America Corporation Full time

    QA Coordinator **Reports To** Quality Manager **Summary** Quality Coordinator responsibilities include part inspection as required, the development and maintenance of document control system, and internal audit systems. Other responsibilities will include the coordination and support for QC teams, resolution of product issues, and customer...

  • Healthcare Operations Coordinator

    5 days ago

    St. Thomas, Ontario, Canada St. Thomas Elgin General Hospital Full time

    Job OverviewThe St. Thomas Elgin General Hospital is seeking a skilled Unit Clerk to join its team. This role offers an exciting opportunity to work in a dynamic and fast-paced environment, providing administrative support to the healthcare team.About the RoleWe are looking for a detail-oriented and organized individual to provide receptionist, clerical, and...

  • Information Systems Technical Advisor

    7 months ago

    St. John's, Canada Maderra Engineering Full time

    **Maderra Personnel** is currently seeking a qualified individual for the position of **Information Systems Technical Advisor** in St. John’s, NL. Located in St. John's, Newfoundland, Maderra Engineering Inc. provides project management, project services, engineering, technical and personnel services to the Energy, Resource, and Commercial sectors. We are...