Sales Support Specialist

2 months ago

SaintHubert, Canada ABB Full time

**Sales Support Specialist**:
**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.**:
ABB Installation Products Division (formerly Thomas&Betts),is the number one manufacturer of electrification products in North America with a 125-year history of providing innovation and customer
- focused solutions for connecting and protecting electrical systems, as well as a unique differentiated medium voltage offering. Our products are used all around you, every day - orbiting the earth, working on Mars, on the fastest trains we ride, in the fastest cars of the world, crossing oceans, in factories producing your food, in the tallest buildings of the world, in the most modern hotels and in the walls of your home. With a portfolio of more than 200,000 products marketed under more than 38 premium brand names, our Division offerings are found wherever electricity is used.

**Your responsibilities**:

- Suggestion of products and equivalence of competitors, to external sales, distributors and contractors/user.
- Technical support (level 2).
- Work with the outside sales team to review and use SPA's (Special Pricing Agreements).
- Preparation of bids and pricing assistance within a mandated time frame.
- Provide RMA (Return of Merchandise Authorization) information to outside sales and validate approvals with customer service.
- Provide customer and market information to the sales and marketing group.
- Work with customer service for order resolution.
- Assist and support fellow team members.

**Your background**:

- Bilingual French, English - spoken and written. French is required. English is also required to communicate with customers outside Quebec on a regular basis.
- 2+ years experience in a similar environment.
- Experience in a B2B company.
- Comfortable with the use of multiple computer systems.
- Excellent communication and file management skills, organization and the ability to undertake multiple projects simultaneously while being detail oriented and accurate.
- Ability to work in a team environment or independently.
- Motivated to learn.

**Benefits**:

- Retirement plan
- Healthcare plan
- Accident insurance
- Wellbeing program

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