Bilingual Learning

3 weeks ago

London, Canada Intact Full time

_Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times._
- Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us._

**About the role**

We’re looking for a **Bilingual L**earning and Development Coordinator**to join our team

As a Bilingual Learning & Development Coordinator, your work will have a big impact with our Operational Performance Learning and Development department. You will be involved in coordinating learning journey's for underwriters and underwriting assistants. People will count on you to coordinate and support the delivery of training including prioritizing requests, managing logistics and measuring results.

This is a full-time 15 month contract/secondment position. We operate in a hybrid model, meaning you’ll be in the office a minimum of two days per week and have flexibility to work remotely (if you choose) for the remainder of the week.

Here are a few ways you'll make a difference:

- Support the administration of our learning management systems including enrolments, course uploads, reporting and trouble shooting.
- Assist with coordination of the evaluation of the program and the learners with respect to various data points as well as feedback collection and collation.
- Coordinate scheduling, booking and other support functions for training events.
- Assist in event planning for in-person training events, including room booking, food ordering, schedule creation, travel assistance, etc.
- Drive team administrative functions including inbox monitoring, meetings, process improvements, IT system requirements.
- Run reports and create dashboards for various metrics required.

What you will bring:

- Excellent interpersonal skills required, including ability to work well remotely with a team based across Canada.
- Experience coordinating projects and working with multiple priorities.
- Previous L&D experience desirable, including experience administrating a learning management system (LMS).
- Previous work in administration and dealing with various demands from multiple stakeholders.
- Intermediate to advanced proficiency level with Microsoft Office suite.
- Microsoft SharePoint administration experience would be an asset.
- Working knowledge of Contact / Workday is an asset.
- Knowledge in CCM, Guichet, CLPSS, CCL2.0 or Halcion is an asset
- Excellent written communication, listening and organizational skills.
- Adaptable with a problem solving, “can do” attitude and passionate about customer service
- A reliable team-player, driven to achieve goals
- Bilingualism is essential due to the need for regular interaction with English and French-speaking colleagues across the country.

LI-Hybrid

**What we offer**

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a temporary member of our team:

- Inspiring leaders and colleagues who will lift you up and help you grow
- Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
- A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
- Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities.
- A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

**_We are an equal opportunity employer_**
- At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives._- As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today._

**_
We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request._**
- If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs._

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