Folio Collections Administrator
3 months ago
Frontier Lodging Solutions in Calgary aims to provide simple, efficient, and cost-effective workforce and corporate lodging. With a diverse and talented culture that encourages skill development and professional advancement. Frontier values its workers' contributions and supports their professional growth while prioritizing work-life balance by offering a consistent work schedule.
**Overview**:
We are a fast-growing company seeking a Folio Collections Administrator to manage the collection of folios and reconciliation of invoices from our accommodation partners. This role is fully remote, following 1 week of in-person training at our office on 17th Ave.
**Key Responsibilities**:
Collecting hotel room receipts after client check-out and reconciling room receipt charges against booking information. Keeping all client and finance requirements organized and tracked appropriately.
Collaborating with clients and hotel partners to complete investigation of discrepancies, working with finance and operations teams to improve processes and create efficiencies.
Working efficiently to process high volumes of room receipts, managing electronic documents in Windows file folder system and web-based database.
**Required Skills and Qualifications**:
Exceptional customer service skills, strong written and verbal communication skills with keen attention to detail.
Ability to make judgment calls based on multiple variables and stay organized while interpreting different streams of information.
Ability to build productive relationships with clients, hotel partners and coworkers.
Comfortable working in Microsoft Office suite, with specific expertise in Microsoft Excel
Ability to work comfortably in a fast-paced environment and adapt quickly to changing situations, calmly manage conflicting priorities to ensure internal and external customer satisfaction.
Previous experience with a travel reservation system is considered an asset.
**Why you’ll love working at Frontier Lodging Solutions.**
This job offers a creative and challenging role with the freedom to establish and accomplish personal goals. It provides eligibility for an IATA Card and a comprehensive group benefits package including extended health and dental benefits. Your contributions will be appreciated and acknowledged through regular discussions about performance and development objectives. This work will play a significant role in achieving our vision of simplifying workforce and corporate lodging.
While we thank all applicants, only those selected for an interview will be contacted.
- Frontier Lodging Solutions is an equal opportunity employer, committed to an inclusive and safe work environment for people of all backgrounds._
**Job Types**: Full-time, Permanent
Pay: $37,500.00-$40,000.00 per year
Additional pay:
- Overtime pay
**Benefits**:
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- Paid time off
- Vision care
- Work from home
Flexible language requirement:
- French not required
Schedule:
- Monday to Friday
- Weekends as needed
**Language**:
- English (required)
Work Location: Hybrid remote in Calgary, AB T2T 5S8
Application deadline: 2024-10-14
Expected start date: 2024-10-21
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