Healthcare Account Director

2 days ago

Toronto, Canada Elite Digital Inc. Full time

We are looking for an experienced, multi-skilled **Healthcare Account Director**, who will thrive in a multifaceted, fast-paced, and team-oriented environment. This is a perfect role for a Digital Marketing savvy, versatile team player who wants to make their mark and be a key contributor to success and scalability in this growing digital marketing agency.

**JOB SUMMARY**

As an Account Director for Elite Health, you are responsible for managing a portfolio of healthcare/pharmaceutical clients. You will manage a junior Account Team and work closely with the Managing Director of Elite Health, while being responsible for existing client deliverables and organic business growth.

**MAJOR RESPONSIBILITIES**
- Manage portfolio of multiple accounts
- With the support of a junior account team, oversee client deliverables from strategic inception to timely delivery, ensuring adherence to brand messaging, regulatory requirements, and client-approved budgets
- Cultivate client relationships and communicate regularly with senior clients, growing the partnership between client and agency
- Grow business organically by capturing new business opportunities with existing clients and seek out new business opportunities, as appropriate; contribute to RFP process
- Oversee development of quotes and monitor internal budgets to ensure agency profitability
- Lead and help mentor an account team, providing strategic oversight and hands on support as required; participate in the hiring, onboarding and evaluating processes

**EDUCATION & TRAINING**
- Bachelor’s degree or college diploma required (business or science degree preferred)

**EXPERIENCE, TECHNICAL SKILLS and KEY COMPETENCIES**
- Minimum of 4-6 years experience in a Canadian healthcare marketing agency
- Working experience with PAAB & AdStandards submissions
- Must have excellent/deep understanding and experience in the Canadian pharmaceutical industry’s regulatory environment, including but not limited to PAAB & AdStandards, as well as internal Medical, Legal, and Regulatory approvals (ie.Veeva)
- Previous experience managing a team of at least 4 - 10 people and a portfolio in excess of $500K
- A genuine passion for the pharmaceutical industry in Canada
- Demonstrated ability to remain calm in high-stress situations
- Must have strong verbal and written communication skills
- Previous experience creating and delivering presentations to VP- and C-level Executives
- Exemplary organizational skills with a keen eye for detail
- Excellent time management skills
- Keen ability to learn new technologies
- Demonstrates creativity and resourcefulness in leveraging artificial intelligence technologies or possesses a keen interest in learning how to use AI to enhance work quality effectiveness and efficiency across all aspects of daily responsibilities and organizational workflows.
- Knowledge of MS Office, Google Suite, etc.
- Asset:

- Familiarity with Google Meet, Skype for Business, WebEx, and/or other conference meeting tools
- Knowledge of project management tools such as but not limited to ClickUp, Harvest, Slack

**BENEFITS**
- Currently we encourage a once a week hybrid work model with mostly remote work
- In office catered lunch for once a month company wide meeting
- Work From Home office upgrade subsidy
- Flexible Sick day policy
- Elite Sponsored Health & Wellness Plan which includes perks like:

- Health Spend Account
- Employee Assistance Program
- Travel Insurance
- Elite Sponsored Time off for the Holidays
- Flexible working hours
- In person and Virtual company social events

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