Dispatcher (Night Shift)
3 weeks ago
We are currently seeking an experienced, reliable, **full-time night shift Dispatcher** to join our Operations team at our offices in Surrey, BC.
**Job Responsibilities & Duties**
- Develop delivery routes and maintain contact with drivers throughout the day
- Collaborate with customer service to modify daily routes to accommodate the needs of clients
- Act as a communication liaison and answer incoming phone calls and messages from drivers on the road
- Cultivate strong relationships with drivers and customers to reduce the stress that comes with last minute schedule changes
- Monitor any sudden route changes or road construction issues and work with drivers to establish new routes for time-sensitive deliveries
**Job Requirements & Skills**
- Must be efficient with using a computer, including MS Office (Word, Excel, Outlook)
- Excellent knowledge of roadways throughout the immediate area
- Strong multitasking, problem-solving, and organizational skills
- Must be motivated and able to work productively and efficiently in a team-focused environment, including in high pressure situations
- Experience with Border Connect and TMS is an asset
- Strong written and oral communication skills in English are essential
**Job Types**: Full-time, Permanent
Schedule:
- Night shift
**Experience**:
- Dispatch: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Shift availability:
- Night Shift (required)
- Overnight Shift (preferred)
**Salary**: $17.21-$29.11 per hour
Flexible Language Requirement:
- English not required
Schedule:
- Evening shift
- Monday to Friday
- Weekend availability
**Experience**:
- dispatching: 1 year (preferred)
Shift availability:
- Night Shift (preferred)
- Overnight Shift (preferred)
Work Location: In person
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