Certification Services Representative

2 weeks ago

Edmonton, Canada CWB Group - Industry Services Full time

**Your expertise shapes our business**

At the CWB Group, we find fulfillment and inspiration knowing that we are performing meaningful and purposeful work. Every day is a new adventure with opportunities to learn from industry leaders and, most importantly, from each other. When you join the CWB Group, you become part of a diverse and inclusive, tight-knit team passionate about making a global impact.

**Our commitment to Diversity, Equity and Inclusion (DEI)**

**Work with us and achieve your career goals**

For almost 75 years, our employees have been the backbone of our business, driving our success and extraordinary reputation. We challenge our employees to take charge of their careers and provide growth opportunities, tools and resources to reach their goals.

**What to expect**:
As a Certification Services Representative, you are responsible for providing and maintaining certification services for new and existing clients and to promote other CWB related service lines. This includes:

- Auditing of companies - validating welding activities i.e. verification of personnel and their welding credentials; ensure compliance to applicable codes and standards (e.g. CSA W47.1 CSA W186, CSA 47.2 and etc.); verification of procedure type documents; provide relevant opportunities for improvement (OFI).
- Procedure testing - Conduct testing for non - prequalified joint assembly as per the requirements of CSA W59.
- Welder testing - Conduct individual performance testing as per the requirements of CSA W47.1 and CSA W47.2.
- Public Safety activities
- visiting job sites, liaising with building inspectors, engineers, and current and prospective clients.

In this position, you will report to the Regional Manager, Western Certification. You will work PRIMARILY in person onsite at client locations and occasionally work from your home office providing remote services in the province of Alberta. CWB has adopted a remote-first working model, where employees will work from their home office, servicing the client within their specified areas either remotely or in person. We are embracing radical flexibility, where employees are encouraged to work a schedule that works best for them, their team, and their clients.

**What you bring to the table**:

- Minimum 5-10 years hands-on experience in the Welding Fabrication and Inspection industry, or as a Welding Educator
- Technical background and knowledge of the Welding and Joining industry
- Excellent interpersonal, communication and presentation skills
- Ability to work with indirect supervision
- Proficient with computers and Microsoft Office Suite (Outlook, Word, Excel)
- Experience in using web-based platform e.g. Microsoft Teams
- A valid driver’s license and own vehicle
- Must be able to travel within assigned territory and be in possession of appropriate travel documents as needed (e.g. passport)

**The following qualifications are considered assets**:

- CSA 178.2 Level 1 or 2 Inspectors Qualifications or industry equivalent (e.g. API/ CWI/ TWI Inspectors)
- CWB Welding Supervisor Qualification or prior Supervisory/Managerial experience
- Welding Technician/Technologist Diploma
- Experience in theoretical and/or practical welder training
- Prior experience working in a QA/QC environment
- Prior experience auditing existing Quality Management Systems

**What’s in it for you?**
- Competitive salary structure
- Comprehensive medical benefits for you and your dependents
- Flexible work schedule
- RRSP and pension program
- Structured career development: we offer education and training opportunities to help you reach your goals

**Accommodation**:
**Experience**: Preferred
- Minimum 5 years hands on experience in the Welding Fabrication industry, or as a CWB Welding Supervisor.Technical background and knowledge of the welding and joining industryExcellent interpersonal, communication and presentation skillsAbility to work with mínimal supervision.

**Education**: Preferred
- Technical/other training or better

**Licenses & Certifications**: Preferred
- Level II
- Level I

**Skills**: Preferred
- Interpersonal
- Technical Skills
- Time Management
- customer service

**Behaviors**: Preferred
- Team Player: Works well as a member of a group
- Dedicated: Devoted to a task or purpose with loyalty or integrity

  • Certification Services Representative

    2 weeks ago

    Edmonton, Canada CWB Group - Industry Services Full time

    **Your expertise shapes our business** At the CWB Group, we find fulfillment and inspiration knowing that we are performing meaningful and purposeful work. Every day is a new adventure with opportunities to learn from industry leaders and, most importantly, from each other. When you join the CWB Group, you become part of a diverse and inclusive, tight-knit...

  • Customer Service Representative

    4 weeks ago

    Edmonton, Canada Gateway Mechanical Services Full time

    **At Gateway Mechanical, the extraordinary is possible to achieve in the role of** **Customer Service Representative!** Founded in 1968, Gateway Mechanical is a privately owned company that has established itself as a leader in the commercial and industrial refrigeration, heating, and air conditioning industry (HVACR). Attending to 40,000+ service calls...

  • Employer Services Representative

    4 weeks ago

    Edmonton, Alberta, Canada Alberta Pensions Services Corporation Full time

    Posted Friday, August 2, 2024 at 8:00 AM | Expires Monday, August 12, 2024 at 7:59 AMPosition: Employer Services RepresentativePosition Type: Full-time, Temporary, Included [Internal/External]Ending on or before August 29, 2025Location: Edmonton, AlbertaClassification: TPISalary Range: $58,574.00 to $70,698.00Closing Date: August 11, 2024 @ 4:00 p.m. MDTIf...

  • Member Services Representative

    4 days ago

    Edmonton, Canada Alberta Pensions Services Corporation (APS) Full time

    **Position**: Member Services Representative **Position Type**: Five (5) Full-time, Temporary, Included Until January 30, 2026 [External] **Location**: Edmonton, Alberta **Classification**: TP I **Salary Range**: $58,574- $70,698 If you strive to provide the best customer service in a call centre environment, then you belong here. What you’re passionate...

  • Customer Service Representative

    7 days ago

    Edmonton, Canada CARO Analytical Services Full time

    **CARO Analytical Services** is an employee-owned environmental and food laboratory that provides professional analytical testing services to public and private clients throughout Western Canada. Whether supporting a client cleaning up a contaminated site, providing water quality data to ensure Canadians have access to clean water, or supporting the...

  • Client Service Representative

    2 weeks ago

    Edmonton, Canada CARO Analytical Services Full time

    **CARO Analytical Services** is an employee-owned environmental and food laboratory that provides professional analytical testing services to public and private clients throughout Western Canada. Whether supporting a client cleaning up a contaminated site, providing water quality data to ensure Canadians have access to clean water, or supporting the...

  • Customer Service Representative

    7 days ago

    Edmonton, Canada Team Auctions Ltd Full time

    Customer Service Representative We're growing! Exciting opportunity to become part of the TEAM. Customer Service Representative Job Responsibilities: - Serve customers by providing information and resolving problems. - Answer questions and assist customers with creating and maintaining online accounts. - Accept Auction consignments and assist customers...

  • Visitor Services Representative

    1 week ago

    Edmonton, Canada Alberta Aviation Museum Full time

    **Job Title**: Visitor Services Representative **Role**: The Alberta Aviation Museum is seeking a self-motivated individual to join our team. The Visitor Services Rental Representative is primarily responsible for the evening and weekend rental supervision. **Responsibilities**: - Greet and interact with visitors, members, tours, and renters - Provision...

  • Customer Service Representative

    1 week ago

    Edmonton, Canada Gateway Mechanical Services Full time

    At Gateway Mechanical, the extraordinary is possible to achieve in the role of Customer Service Representative! Founded in 1968, Gateway Mechanical is a privately owned company that has established itself as a leader in the commercial and industrial refrigeration, heating, and air conditioning industry (HVACR). Attending to 40,000+ service calls per year,...

  • Visitor Services Representative

    1 week ago

    Edmonton, Canada Alberta Aviation Museum Full time

    **Job Title**: Visitor Services Representative **Role**: The Alberta Aviation Museum is seeking a self-motivated individual to join our team. The Visitor Services Rental Representative is primarily responsible for the evening and weekend rental supervision. **Responsibilities**: - Greet and interact with visitors, members, tours, and renters - Provision...

  • Client Services Representative

    21 hours ago

    Edmonton, Alberta, Canada Alberta Financial Services Corporation Full time

    About the RoleThe Summer Student will be a client-facing representative, providing excellent client service and branch sales support. This role is responsible for the full range of sales support and office administration duties, including computer data input, report generation, and other assigned tasks in accordance with AFSC standards.As a key contributor...

  • Customer Service Representative

    1 week ago

    Edmonton, Canada DXP | Natpro Full time

    **Customer Service Representative - Service** DXP/Natpro is seeking a **Customer Service Representative **who will work closely with the Outside Sales, Shop staff and Internal Service team to review and develop comprehensive pump and compressor service/repair solutions and generate formal quotations for our clients in multiple markets across Canada. In this...

  • Customer Service Representative

    2 weeks ago

    Edmonton, Alberta, Canada U-Haul International, Inc. Full time

    Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their...

  • Customer Service Representative/team Lead

    5 days ago

    Edmonton, Canada YEG FBO Services Full time

    The Shell AeroCentre is looking for one full-time Customer Service Representative Team Lead. This position is for a primarily evening shifts ranging from 8-10 hours on Sunday (day Shift) to Thursday. Weekend and holiday shifts will be required. This position is located at the Edmonton International Airport. The Customer Service Representative Team Lead...

  • Customer Service Representative

    3 weeks ago

    Edmonton, Canada Mosaic Home Services Full time

    It's a great time to join our growing home improvement family and become part of the winning team. Get all the benefits of working for Fortune 500 clients in a small family environment. Not only do we take pride in what we do, we have **FUN.** Your creativity & energy are what we need. If your tired of going to your job every day and are looking to build a...

  • Field Service Representative

    5 days ago

    Edmonton, Canada Shermco Industries Full time

    **About Shermco**: - Since 1974, Shermco has become North America’s largest and fastest growing NETA-accredited electrical testing organization. Our focus is to make sure electrical power systems are functioning properly and safely. Add to that our Professional Engineering Group, Rotating Machinery Division, Renewable Energy Services, and Field Repair and...

  • Technical Services Representative

    6 days ago

    Edmonton, Canada Shermco Industries Full time

    **_About Shermco_** - Since 1974, Shermco has become North America’s largest and fastest growing NETA-accredited electrical testing organization. Our focus is to make sure electrical power systems are functioning properly and safely. Add to that our Professional Engineering Group, Rotating Machinery Division, Renewable Energy Services, and Field Repair and...

  • Service Sales Representative

    3 weeks ago

    Edmonton, Canada Creative Door Services Full time

    Creative Door Services, North America’s largest overhead door dealer, operates nine branches across Western Canada and we have over 50 years of experience in the residential and commercial overhead door industry. We provide access solutions by servicing and installing a variety of overhead doors and driveway gate systems, operators and associated...

  • Service Sales Representative

    3 weeks ago

    Edmonton, Canada Creative Door Services Full time

    Creative Door Services, North America’s largest overhead door dealer, operates nine branches across Western Canada and we have over 50 years of experience in the residential and commercial overhead door industry. We provide access solutions by servicing and installing a variety of overhead doors and driveway gate systems, operators and associated...

  • Service Support Representative

    2 weeks ago

    Edmonton, Canada Finning Canada Full time

    Company: Finning Canada Number of Openings: 1 Worker Type: Permanent Position Overview: The Service Support Representative is a key member of the Customer Support Operations team responsible for the strategic customer management, repair scope development, quoting, and project management of technical repairs and service in both the shop and field. As the...