Service Sales Representative

5 months ago

Edmonton, Canada Creative Door Services Full time

Creative Door Services, North America’s largest overhead door dealer, operates nine branches across Western Canada and we have over 50 years of experience in the residential and commercial overhead door industry. We provide access solutions by servicing and installing a variety of overhead doors and driveway gate systems, operators and associated controls.

We have an immediate opening for a **Service** **Sales Representative **in our **Edmonton** Branch. Reporting to the Director of Sales, this position is responsible for responding to bid/tender, design build and customer opportunities. This is a full time, permanent position with opportunities for continued growth and a high degree of job task variety.

**Responsibilities**:

- Analyzes blueprints, specifications, proposals, and other documentation, to prepare time, cost, and labor estimates
- Responsible for building relationships with Architects, Engineers and Design Build Consultants
- Attending appropriate industry and customer events, entertaining top and prospective customers as appropriate
- Sourcing and communicating new business opportunities and market intelligence to the Branch Manager and Director of Sales
- Following up and qualifying all leads generated
- Driving gross margin, win ratios and customer satisfaction metrics within the division
- Take verbal requests from customers to create thoughtful, comprehensive quotes
- Negotiating with customers on scope additions, issue resolutions, etc., as required
- Close and book incoming business
- Develop submittals and shop drawings for review and approval
- Reviews data to determine material and labor requirements, and prepares itemized list
- Prepares estimates used for management purposes, such as planning, organizing, and scheduling work
- Analyze job specifications to ensure all required information for calculating cost is included
- Consult with clients, vendors, or other individuals to discuss and formulate estimates and resolve issues
- Calculate total costs for both proposed and actual jobs to include comparison of quantities and alternative production methods
- Maintains liaison with production areas in order to create and record production plans, to include quoting prices for materials and outside services, and verify feasibility of specific jobs in the production stream
- Analyzes results of job cost studies to determine accuracy of estimating standards and reports variances to manager
- Other duties as assigned

**Skills**:

- Passion for excellence and enjoy competition amongst other sales professionals
- Excellent account management, presentation, verbal and written communication skills
- Positive attitude and exceptional interpersonal skills, ability to relate to people at all levels of an organization
- High energy, ability to learn quickly and listen attentively
- Self-starter, disciplined worker, highly organized
- Ability to manage conflict and embrace change

**Qualifications**:

- Three or more years of commercial estimating related experience and/or training; or equivalent combination of education and experience
- Related education in Business/Sales/Marketing, Engineering, or Construction Management
- Ability to read and understand blueprints and specifications
- Proven sales record, self-starter, disciplined worker, organized
- Computer literate, knowledge of Word, Excel, Outlook and PowerPoint required
- Possess a valid driver's license and vehicle
- Ability to read, analyze, and interpret tender documents, specification and scope of work description. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

**We offer**:

- A positive work environment with competitive pay and an excellent benefit plan
- Opportunity to build a long-term career with upward mobility
- Steady work in a stable work environment
- Excellent Health and Dental benefits offered for full time employees
- COR Certified workplace
- Equal opportunity employer

**To Apply**:
**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking

Schedule:

- Day shift

Ability to Commute:

- Edmonton, AB T5V 1R9 (required)

Work Location: In person

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