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Operations Coordinator
4 months ago
**OPERATIONS COORDINATOR (6 MONTHS)**
Posting #: 929461
Union: Non-Union
Site: Toronto General Hospital
Department: Outpatient Pharmacy
Reports to: Manager
Hours: 37.5 per week
**Salary**: To commensurate with experience and consistent with UHN compensation policy
Status: Temporary Full-Time, 6 Months
Posted Date: March 7, 2024
Closing Date: March 14, 2024
The University Health Network, where “above all else the needs of patients come first”, encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of Education. The breadth of research, the complexity of the cases treated, and the magnitude of its educational enterprise has made UHN a national and international resource for patient care, research and education. With a long tradition of ground breaking firsts and a purpose of “Transforming lives and communities through excellence in care, discovery and learning”, the University Health Network (UHN), Canada’s largest research teaching hospital, brings together over 16,000 employees, more than 1,200 physicians, 8,000+ students, and many volunteers. UHN is a caring, creative place where amazing people are amazing the world.
**Position Summary**
As an integral member of the Toronto General Hospital Outpatient Pharmacy Services Team, the Operations Coordinator is responsible for supervising outpatient pharmacy operations. The Operations Coordinator will facilitate program development, and quality improvement activities within the department, while exemplifying UHN’s values of caring, excellence, teamwork, innovation, integrity, leadership, and respect.
**Duties**
- Supporting the Pharmacy Site Operations Manager with all aspects of operations related to pharmacy and front shop services, finance and system improvements
- Maintaining customer service, clinical, educational and corporate responsibilities
- Provide direct and/or functional supervision of staff including human resources management
- Performing other cross-functional duties consistent with the job classification as assigned
**Qualifications**
- Completion of an advanced degree (Masters or equivalent) or Doctor of Pharmacy degree highly preferred
- Certificate of competency from the pharmacy Examination Board of Canada required
- Active Registration with the Ontario College of Pharmacists (Part A) required
- Pharmacy Residency as asset
- Certificate of completion from recognized Injection and Immunization Training Program and Smoking Cessation Program highly preferred
- At minimum over 3-5 years practical and related leadership experience required
- Ambulatory Outpatient Pharmacy practice experience preferred
- Familiarity with common drug therapies, as well familiarity with dispensing processes for specialty medications preferred
- Knowledge of adherence services including, but not limited to, compliance packaging, refill synchronization, and refill management
- Expanded scope vaccinations experience preferred
- Minor ailments prescribing experience preferred
- Membership in the Ontario Pharmacists' Association, Canadian Society of Hospital Pharmacists and/or other professional societies an asset
- Kroll experience an asset
- ParataMax automation experience an asset
- Compression stockings experience an asset
- Excellent verbal and written communication skills
- Excellent customer service & interpersonal skills
- Excellent organizational and time management skills
- Excellent analytical skills
- Ability to manage heavy workload with frequent changes
- Ability to plan and coordinate various projects and programs
**Why join UHN?**
In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.
- Competitive offer packages
- Close access to Transit and UHN shuttle service
- A flexible work environment
- Opportunities for development and promotions within a large organization
- Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)
Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.
Vaccines (COVID and others) are a requirement of the job unless you have an exemption on a medical ground pursuant to the Ontario Human Rights Code.
UHN is a respectful, caring, and inclusive workplace. We are committed to championing accessibility, diversity and equal opportunity. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements k
