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Disability Case Manager

4 months ago


Elmira, Canada RWAM Insurance Administrators Inc. Full time

Are you looking to work alongside a dedicated team of professionals making a difference in the lives of employers and employees every day? Are you a great communicator and active listener with the ability to proactively put plans in place, conduct phone interviews and make informed decisions regarding employee recovery and return to work? Do you want to work for a Canadian company who values an inclusive, friendly and supportive workplace in a growing town with big-time perks? If this sounds like you;

**Come join us at RWAM**

**In this role you will**:

- Support employees through their medical absence from work by determining benefits available through Employer disability plans
- Analyze, review and adjudicate STD and LTD claims
- Work with RWAM’s Rehabilitation Specialists to proactively put plans in place to support employee recovery and return to work
- Conduct thorough phone interviews to assess details of absences resulting in fair and informed claim decisions
- Coordinate independent medical examinations when required to support claims
- Liaise with Employers, Insurance Carriers and medical practitioners when necessary

**For this role you need**:

- Strong communication skills - You are an active listener with the ability to overcome difficult situations and conversations
- The ability to consider complex claims, medical details and contractual language
- The ability to assess supporting medical information and make timely decisions using your critical judgement
- A post-secondary degree, and/or healthcare background and/or related practical experience
- French language is an asset

**Why RWAM**:

- Our strength lies in our people - we place the highest value on our team members, job satisfaction and work-life balance
- As a member of the RWAM team you will enjoy flexible work arrangements, free parking and a subsidized cafeteria.
- Competitive salary, comprehensive benefit package including profit sharing and company pension

**How to Apply**:
**About RWAM**

As one of Canada’s largest Full-Service Third-Party Administrators, RWAM is uniquely able to offer our customers Flexible Options not available anywhere else RWAM is a Canadian Company, established in 1988 to service Retailers, Wholesalers, and Manufacturers - RWAM Today, RWAM serves over 250,000 Canadians Coast to Coast with offices in Ontario, Alberta and Nova Scotia. RWAM is obsessed with customer experience and meeting the unique insurance needs of advisors, employers, and employees alike.

This position will be based out of our head office in the rapidly growing town of Elmira, Ontario. Get the benefits of a small-town atmosphere with all the perks of the big city like access to public transit, on site subsidized cafeteria, free parking, bonuses & office events.