Corporate Aftermarket Manager

2 weeks ago

Elmira, Canada Premier Equipment Ltd. Full time

**Location**:Elmira, ON
**Type of Employment**:Full-Time

Premier Equipment Ltd is a full-service John Deere dealership specializing in agriculture, lawn and commercial grounds care and compact construction equipment. With heritage dating back to the 1950's, our organization has grown through the decades bringing to life John Deere's commitment to customers of quality and innovation.

Premier proudly serves Southern Ontario with 8 locations (Alliston, Ayr, Elmira, Listowel, Ospringe, Tavistock, Smithville and Norwich), offering a robust parts inventory and over 90 technicians able to provide service and maintenance.

Our Purpose statement is “To be the best part of our customer’s day by improving their business and lifestyle.”

We appreciate that customers have many options when it comes to who they select to meet their equipment and service needs - be it for their business (farm, landscape or compact construction) or for their lifestyle (lawn, garden, home and workshop). When customers call on Premier Equipment it is because they have a problem or need they require assistance with - could be an equipment or technology need, or a repair or service need. Whatever the circumstance, we challenge our staff to be the “best part of our customer’s day” by effectively providing them with quality products and exceptional service to meet needs and make their business more productive or their tasks around their home or property more efficient or enjoyable.

We offer competitive wages, a competitive benefits package, RSP matching, Profit Share, paid COVID leave along with many other perks. As an essential business, we offer secure employment with an engaging team atmosphere

Come and hear what we are all about

**Purpose**:

- Leads the organization’s Aftermarket business efforts in alignment with the organization’s financial and operational objectives to maximize profitability. Effectively engage, retain, develop and attract Aftermarket dealership personnel.

**Responsibilities**:

- Collaborates with Executive Team to develop and implement of the Aftermarket Strategic Business Plan for the organization
- Leads a team the develops and maintains effective Parts and Service Department processes to ensure internal and external customer satisfaction
- Creates and monitors Parts and Service Department performance to goals, budget, and industry benchmarks in alignment with the organization’s financial and operational objectives
- Supports dealership location Parts and Service Managers with all Aftermarket related initiatives
- Collaborates with Marketing Manager to develop and execute Parts and Service Department marketing plan and monitors to ensure achievement of established goals
- Collaborates with Human Resources to develop and implement the Parts and Service Department employee compensation plans and training and development plans.
- Manages recruiting, staffing and employee development activities for employees reporting directly to this position.

**Experience, Education, Skills and Knowledge**:

- 5+ years of experience working in Service and Parts Department operations or other related Sales and Service management experience
- AG Dealership experience preferred but not required.
- Experience creating positive relationships with the community, customers and personal
- Demonstrated business acumen developing, implementing, measuring strategies and goals
- Post-secondary education preferred but not required.

At Premier Equipment, we are committed to fostering an inclusive, accessible work environment, where all employees feel valued, respected and supported. We offer accommodation for applicants with disabilities as part of its recruitment process. If you are contacted to arrange for an interview, please advise us if you require an accommodation.

INDHP

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