Billing/ar Coordinator

2 weeks ago

Vaughan, Canada Toro Group of Companies Full time

**DURATION**: 12-18 MONTH CONTRACT

**EXPECTED START**: JULY 2023
JOB SUMMARY

Responsible for performing data entry and related duties in posting accounts receivable payments including: maintaining ledgers, credit balances, and resolving account irregularities. The A/R Coordinator will also administer claims, refunds, adjustments, and any other accounting transactions related to A/R management. This position involves diplomatic interaction with customers to provide billing information and support in order to facilitate swift payment of invoices.

MAJOR RESPONSIBILITIES / ACCOUNTABILITIES

**Technical / Function-Specific**:

- Post and reconcile customer payments to general ledgers.
- Receive and fill out receipts for third party payments, whether by cash, check, credit, and other forms of payment.
- Post A/R data to profit/loss reports, balance sheets, income statements, and other documentation.
- Balance daily A/R batches; prepare and distribute income reports and statistics to key personnel.
- Where applicable, evaluate and process insurance denials and/or late insurance claims.
- Form collection strategies to mitigate customer objections to making timely A/R payments.
- Investigate collection problems and advise customers on corporate A/R policies and procedures.
- Facilitate payment of outstanding and late accounts; escalate transfer to Delinquent Accounts or outside collection agency as necessary.
- Investigate and resolve billing discrepancies or misapplied cash transactions.

**Internal / External Customer Service**:

- Collaborate with the AR Manager to maintain collection goals and general A/R performance levels.
- Communicate with internal/external sales representatives and accounting/tax professionals as necessary to complete job duties.

**Administration**:

- Ensure the strict confidentiality and privacy of financial records as they relate to the organization and its customers.

QUALIFICATIONS REQUIRED TO SUCCESSFULLY OPERATE IN THE ROLE

**Education**:

- Post-secondary degree/diploma in Accounting, Finance, or Business Administration

Experience
- 3+ years of direct experience in an A/R capacity.
- Demonstrated ability to accurately calculate, post, correct, and manage accounting figures and financial records.
- Experience in gathering data, compiling the proper information, and preparing financial reports.

SKILLS / COMPETENCIES REQUIRED TO SUCCESSFULLY EXECUTE THE ABOVE RESPONSIBILITIES
- Basic knowledge of accounting systems, budgets, and internal controls.
- Able to perform moderate to complex account reconciliations.
- Strong knowledge of collection regulations and fair credit practices.
- Strong diplomatic, negotiation, and conflict resolution skills in order to handle late payments and delinquent accounts.
- Critical Thinking/Problem Solving
- Teamwork/Collaboration
- High level of moral judgment for handling confidential information and monetary transactions.
- Attention to detail and a high degree of accuracy.
- Sound analytical thinking, planning, prioritization, and execution skills.
- Able to effectively communicate both verbally and in writing.
- Able to build and maintain lasting relationships with other departments, key business partners, and government agencies.
- Strong problem identification and problem resolution skills.
- High level of proficiency with Microsoft Office productivity suite.

DEMONSTRATE COMPANY VALUES
- Do what you say - act with integrity so our customers and internal partners trust us to deliver results
- Get it done - find solutions to ensure the job gets done right
- Be better every day - take pride and be passionate about improving our business, safety, and quality and strive to be the best
- Think big picture - think long-term, be strategic and have a vision. Your investment in our business, is critical to our success.
- Build strong relationships - value our employees, suppliers, and advisors as an essential part of our business. Develop and maintain strong relationships with our customers, contractors and stakeholders.

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