Coordinator, Primary Care

6 months ago

Toronto, Canada Ontario Health Full time

At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes, experiences and value. How we work together is reflected through our five values: integrity, inspiration, tenacity, humility and care.

What Ontario Health offers:
Achieving your career goals is a priority to us. Benefits of working at Ontario Health may include the following based on employment type.- Fully paid medical, dental and vision coverage from your first day- Health care spending account- Premium defined benefit pension plan- 3 personal days and 2 float days annually- Individual contributors start at 3 weeks’ vacation with 4 weeks at 2 yrs.- Career development opportunities- A collaborative values-based team culture- Wellness programs- A hybrid working model- Participation in- Communities of InclusionWant to make a difference in your career? Consider this opportunity.

Reporting to the Director of Primary Care within the Population Health and Value-based Health Systems portfolio, the Coordinator - Primary Care will provide operational support for, and contribute to, the ongoing priorities and portfolio strategic objectives.

The Primary Care Program works with internal and many external partners to connect primary care providers, expand access to team based care and focus on performance and accountability reporting. Primary care is a key area of focus for Ontario Health, this role and associated deliverables will be an important part of ensuring operational effectiveness and connection across the team and external stakeholders.

Here is what you will be doing:
Program Coordination- Acts as the liaison and works with the other program areas within the division as well as external organizations and stakeholders to develop, consolidate and coordinate information and meetings in response to requests and requirements.- Provides first point of contact for many key stakeholders and maintains documents, tools and technology as required.- Schedules and manages logistics for committees, working groups and meetings in coordination with other members of the team. This includes recording minutes/action items and other administrative support.- Manages incoming inquiries and triage requests as required. Ensure that matters are handled in a timely fashion, with attention to detail, accuracy, and strict confidentiality.- Corresponds with the OH//MOH teams to coordinate activities and process requests (i.e., information gathering, content clarification, etc.).- Prioritizes conflicting needs; handles matter expeditiously, proactively often with deadline pressures.

Documentation- Prepares meeting packages for attendees (agendas/presentations), attends and records meetings, prepares and distributes minutes, communicates committee decisions, and initiates and/or completes any required follow up to facilitate desired outcome of meetings.- Demonstrates strong documentation skills including presentation creation and writing. Updates and maintains the team and/or project site.- Provides oversight and review daily operations requirements and program administration. Assigns actions to appropriate team members to address any issues.- Supports and manages best practices, and ensures process improvements are documented, communicated and implemented.

Program Processes- Provides support in establishing, mapping and communicating processes.- Manages the flow of communications to and from the program to facilitate the prioritization, coordination and delegation of requests for meetings and information.- Develops and manages tracking and reporting processes.

Here is what you will need to be successful:
Education and Experience- Post-secondary education; college or university or combination of education and equivalent work experience- A minimum of 3-5 years’ experience in related field; experience providing senior level coordination support in a health-related organization is preferred- Experience coordinating with multiple stakeholders- Health care background/experience an asset- Knowledge or experience of the Health Sector and/or government is an asset- Knowledge of Ontario Health internal processes and policies is an asset- Knowledge of basic project management methodology- Advanced MS Office skills

Skills and Abilities- Superior organizational and time management skills- Ability to manage multiple tasks and provide assistance to multiple individuals in the presence of frequent interruptions- Demonstrated ability to prepare briefing notes, minutes, clear correspondence and summaries of decisions made and further actions identified over the course of a meeting- Strong documentation and written skills- Strong presentation and verbal skills- Demonstrated initiative and the ability to work independently and with

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