Distribution Hub Mail Room Processor

5 months ago

Ancaster, Canada Brownstone Insurance Managers Full time

StoneRidge Insurance Brokers (SIB) is always looking for amazing people to join the team Have you thought about the importance of efficiencies and office operations from the client’s perspective? Are you always looking for ways to implement innovative organizational tactics? Are you highly regarded for your friendly demeanor and high energy? Are you a recent graduate of an Office Administration program?

If you are passionate about delivering an exceptional client and employee experience, building meaningful relationships, staying organized, and positively impacting our culture in an environment that encourages growth and continued education then keep reading

**Get to Know Us**:
StoneRidge Insurance Brokers (SIB) has a long history of service and advice to clients throughout Ontario. Our growth has been fueled by a dedicated team of experienced professionals supported by solid partnerships with the top insurance carriers in Canada. In recent years we have expanded our operations to additional convenient locations that better meet our clients’ needs.

We value our customers. In order to remain a “Best in Class” brokerage, we are committed to providing a quality level of service to our clients through our Rock Solid Protection. Rock Solid Protection is our mantra and we have built on this to develop our Quality Assurance Program, offering our clients a consistent level of service every time.

We strive to create the best experience for our team by creating an inclusive, diverse, and collaborative environment that encourages learning and problem-solving on a daily basis.

**The Opportunity**:
We are looking for a full time **Distribution HUB Mail Room Processor & Administrative Assistant** who is eager to join a growing team.

The incumbent will have a knack for details with high-level proficiency organizing and completing assigned tasks and keeping the office functioning smoothly daily.

**A Day in the Life**:

- Sorting, scanning, attaching all personal lines physical mail.
- Maintaining up-to-date mail records and ensuring that all mail is processed on the day it is received outside of circumstances beyond the individual’s control.
- Attaching all items in the Broker Management System (BMS) to appropriate party as outlined and use approved nomenclature and departmental process.
- Ensuring all records in our BMS are accurate, all notes are clear and concise, and correct broker/producer codes are being used.
- Updating BMS codes as needed based on changes to staffing and adapt to any feedback given by departmental leads.
- Staying up to date on BMS system changes and ensure knowledge and speed are consistent with departmental targets.
- Collaborating with and providing backup support to the Front Desk Administrative Officer.
- Other administrative assistance as required.

**What SIB Provides**:
We are dedicated to the ongoing growth and development of our employees and are committed to providing the education and tools required to be successful in their career. This includes:

- Team and one-on-one mentorship.
- Engaging work environment.
- Comprehensive group benefits package.
- Paid time off.
- RRSP and DPSP program.

**What You Bring to SIB**:

- Strong written and verbal communication skills.
- Excellent organizational skills and attention to detail.
- Strong analytical and problem-solving skills.
- Independent and self-motivated.
- Strong teamwork and collaboration skills.
- Strong data entry and typing proficiency.
- Proficient with Microsoft Office Suite, insurance BMS, or related software.

**Education & Experience**:

- One year's experience with clerical duties.
- Insurance experience would be an asset.
- No experience necessary, willing to train the right fit.

*SIB is an equal opportunity employer that values a diverse workforce of creative minds.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- Dental care
- Paid time off
- Tuition reimbursement

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: In person

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