Account Services Coordinator

2 weeks ago

Cambridge, Canada Intact Public Entities Inc. Full time

We are entering an exciting time here at **Intact Public Entities**. If you are ready to roll up your sleeves and make a difference, we want to hear from you

**Opportunity: Account Services Coordinator**
- Responsible for being the first point of contact for clients and brokers and directing the workflow to the appropriate people within the Intact Public Entities organization and includes liaison between Marketing and Underwriting, Claims, and Support Services.
- Assist and support the Account Managers and the Marketing department.
- Providing marketing support to business initiatives to attract and retain business and clients.
- Assist in servicing accounts by responding to communications from departments, clients, or brokers, or referring communication to the appropriate department for action or response.
- Assist and offer support to Regional/Account Managers with administrative tasks including coordinating reports and proposals.
- Ensure brand compliance and accuracy of all external facing documentation.
- Coordinate accurate, comprehensive, and timely RFP/RFQ responses through the management of tasks assigned to claims, underwriting, sales, and risk management.
- Produce reports for clients, Account Managers, and Leadership Teams such as Claims Audits, Pricing Reports upon request or as scheduled.
- Order promotional material and provide event support.
- Other duties as assigned.

**What you bring to the table**:

- Post-secondary degree or diploma in insurance, marketing, or sales.
- Minimum 3 years’ insurance experience.
- Have or are actively working towards RIBO certification.
- Ability to manage projects and requests with competing and tight deadlines.
- Strong project management, multi-tasking, and organization skills.
- Experience within the financial services industry is preferred.
- Analytical, judgment, and people skills are required, with the ability to provide superior customer service to internal and external stakeholders.
- Analytical thinker with strong attention to detail.
- Proficiency in Microsoft Office Products, specifically Word, PowerPoint, and Excel.
- General office environment.
- May be required to work overtime
- Weightlifting requirements (may be required to lift < 5lbs)

**Why choose Intact Public Entities**:

- A professional and motivating team environment where contributions are valued.
- An entrepreneurial culture that has helped build a company with a strong history and exciting future.
- We offer great benefits, professional development support, and competitive pay with incentives.
- Other great perks include a recognition program, a fitness rebate, recognition of service milestones, work-life balance, and much more

**About Us**

We are proud of our past and excited about the future

Intact Public Entities has established itself as a leader in providing specialized insurance programs to municipal, public administration, and community service organizations across Canada. We have proven industry knowledge gained through over nine decades of partnering with insurance companies and independent brokers, giving us the ability to effectively manage the necessary risk and advisory and claims services for both standard and complex issues.

While we appreciate the interest of all applicants, we will contact only those selected for interviews.

**Job Types**: Full-time, Permanent

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift

Work Location: Hybrid remote in Cambridge, ON

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