Service Manager

1 week ago


Acheson, Canada United Rentals, Inc. Full time

**_Great company. Great people. Great opportunities._**

If you’d like the chance to make your mark with the world’s largest equipment rental provider, **come build your future with United Rentals**

As a Service Manager at United Rentals, you’ll be the leader of a major maintenance enterprise within the Power/HVAC Division. You’ll have the opportunity to hire and motivate an amazing team of Service Technicians and Equipment Associates. You will maintain and repair a variety of specialty rental equipment and support assets assigned to the Power/HVAC fleet to ensure safe operation and readiness for rental. You will work closely with the Branch Manager, and help build a profitable location with your leadership, service and maintenance knowledge, and business management.

**What you'll do**:

- Supervise the preventative maintenance, trouble shooting, and repair of a variety of equipment, including but not limited to the following: Silent Diesel Generators 20kw to 1.5MW; Air-Cooled Chillers 10 to 400 Tons; Rental Industry Air-Conditioners 5 to 40 Tons; Desiccant Dehumidifiers and Negative Air Machines; Electrical Distribution; Load Banks
- Motivate, coach and train technicians to exceed time & quality standards and comply with standard repair and maintenance processes
- Supervise Service Technicians, ensuring safety policies and procedures are followed at all times
- Build strong customer relationships through the delivery of high quality and timely customer service
- Manage the shop operating expenses
- Lead, plan, measure and continuous improvement of all service and maintenance performance metrics
- Meet on regular basis with Branch Managers, reporting any problems and discussing possible solutions
- Other duties assigned as needed

**Requirements**:

- High school diploma or equivalent
- 3-5 years of operations and shop management experience with background in repairing and maintaining the equipment stated above
- Intermediate to advanced diagnostic and repair skills for mechanical, hydraulic, diesel, pneumatic and other systems
- Advanced knowledge of heavy equipment, the manufacturers’ warranty process, and the work order / time spent accounting process
- Experience on diesel, hydraulic and electrical systems that allows for independent assessment and diagnosis in most situations
- Valid driver's license with acceptable driving record
- Strong motivational and leadership skills
- Excellent customer service skills
- Strong knowledge of maintenance accounting and P&L
- Basic computer skills particularly with Microsoft Excel

This position is deemed Safety Sensitive for purposes of United Rentals’ policies and procedures.

**_ Why join us?_**:
We don’t just “talk the talk” We’re an award-winning company (recently named a Glassdoor Best Place to Work in 2023) that truly cares about our people - That’s why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:

- Paid Parental Leave
- United Compassion Fund
- Employee Discount Program
- Career Development & Promotional Opportunities
- Additional Vacation Buy Up Program (US Only)
- Early Wage Access through Payactiv (US Hourly Only)
- Paid Sick Leave
- An inclusive and welcoming culture

Learn more about our full US benefit offerings here.


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