Service Advisor

4 days ago


Acheson, Canada Strongco Full time

**Province**: Alberta
**Branch**: Acheson
**Employment Type**: Full Time
**Number of Positions**:1

**SUMMARY**

As a Service Advisor, you are a highly motivated team player who ensures Strongco surpasses our customers’ expectations by completing the duties required in a professional and timely manner. Overall responsibility for the safe, effective, clean, organized and professional performance management of Service Department operations at all times.

**CORE COMPETENCIES**:

- Shop facilities and staff in the Service Department;
- Shop and field service processes and personnel in the Service Department;
- Supporting and driving all aspects of service in the Service Department;
- Safety of all personnel in Service Department;
- Proposing solutions to better streamline our internal processes as they relate to the Service Department;
- Reporting systems in the Service Department;
- Timely and proper flow of paperwork coming from Service;
- Developing Service Competence in all areas of Service;
- Ensure all Service Staff are working safely and with proper tooling;
- Coach and inspire the Service staff both in the branch and in the field;
- Implement internal systems to ensure the timely flow of paperwork through the Service Department;
- Structure Shop and Field procedures to monitor quality of work and drive customer satisfaction;
- Structure flow of Service Dispatch to ensure prompt response to customer inquiries and proper handling of calls;
- Ensure Shop and Field Service staff have proper tooling to increase response times and drive customer satisfaction;
- Provide timely reporting to senior management to increase level of communication from the Service Department;
- Ensure all Training programs provided by manufacturers are implemented to increase customer satisfaction;
- Industry competence;
- Licensed mechanic;
- Integrity;
- Team player;
- Achievement driven;
- Ability to mentor;
- Ability to make decisions in a timely and consistent manner;
**EDUCATION/ TRAINING**:

- Post-secondary diploma and/or relevant working experience;
- Minimum 5 years of supervisory experience required


  • Service Advisor

    1 month ago


    Acheson, Canada Fraserway RV Full time

    Looking for a great opportunity to work with the largest RV Dealer in the industry? Interested in developing or advancing your career? We are looking for a highly motivated, enthusiastic team player to join our Edmonton, AB  Dealership as Service Advisor . This is a Full-Time, Regular position. Schedule will be Monday to Saturday 8:03am – 5:00pm. ...

  • Service Advisor

    4 weeks ago


    Acheson, Canada VISION R.V. CORPORATION Full time

    We have been in business since 1991, and opened a BRAND NEW STATE OF THE ART DEALERSHIP this year. We are also under new management, and are looking for career minded individuals that are positive, upbeat, and embrace our family values. Qualifications: - RV or Automotive experience a must - Team Player - Self Starter - Professional appearance and...

  • Service Advisor

    2 months ago


    Acheson, Canada VISION R.V. CORPORATION Full time

    We have been in business since 1991, and opened a BRAND NEW STATE OF THE ART DEALERSHIP this year. We are also under new management, and are looking for career minded individuals that are positive, upbeat, and embrace our family values. Qualifications: - RV or Automotive experience a must - Team Player - Self Starter - Professional appearance and...

  • Service Advisor

    14 hours ago


    Acheson, Canada VISION R.V. CORPORATION Full time

    We have been in business since 1991, and opened a BRAND NEW STATE OF THE ART DEALERSHIP this year. We are also under new management, and are looking for career minded individuals that are positive, upbeat, and embrace our family values. Qualifications: - RV or Automotive experience a must - Team Player - Self Starter - Professional appearance and...

  • Service Advisor

    3 weeks ago


    Acheson, Canada VISION R.V. CORPORATION Full time

    We have been in business since 1991, and opened a BRAND NEW STATE OF THE ART DEALERSHIP this year. We are also under new management, and are looking for career minded individuals that are positive, upbeat, and embrace our family values. Qualifications: - RV or Automotive experience a must - Experience writing ROs and knowledge of DMS systems - Team...

  • Rv Parts

    4 days ago


    Acheson, Canada Trailblazer RV Full time

    We are looking for a Service Advisor to join our fast paced, customer service driven team. Responsibilities will include; - Set customer appointments complete with detailed description of concerns - Determine concerns eligible for warranty coverage and prepare estimates for concerns not covered - Communicate updates to customers regarding repair status,...

  • Ohse Advisor

    3 weeks ago


    Acheson, Canada SMS Equipment Inc. Full time

    At **SMS Equipment**, our **OHSE Advisor’s** ensure that SMS employees have the knowledge, tools and support needed to work in a safety conscious manner. The **OHSE Advisor** is responsible for creating a work environment which maintains and improves employee’s general health and safety. We are looking for someone who has a strong safety awareness and...

  • Lead Customer Advisor

    3 weeks ago


    Acheson, Canada ArrKann Trailer & RV Centre Full time

    **Lead Customer Advisor - Edmonton West** **Who we are**: We know that memories made around the campfire with friends and family last a lifetime because we do it ourselves! Our mission at ArrKann is the same as it’s been since 1977: to give our customers the exceptional service, selection, and expertise they need to embrace the RV lifestyle. **Employees...


  • Acheson, Canada ArrKann Trailer & RV Centre Full time

    **Part-time Customer Advisor - Acheson** **Who we are**: We know that memories made around the campfire with friends and family last a lifetime because we do it ourselves! Our mission at ArrKann is the same as it’s been since 1977: to give our customers the exceptional service, selection, and expertise they need to embrace the RV lifestyle. **Employees...

  • Service Dispatcher

    1 week ago


    Acheson, Canada Western Star Trucks (North) Ltd. Full time

    **POSITION TITLE**: Service Dispatcher **DEPARTMENT**: Service **REPORTS TO**: Service Manager **KEY DIRECT REPORTS**: Main Shop Service Advisor **PRIMARY ACCOUNTABILITY**: At Western Star Trucks North, we believe truck drivers are essential in keeping our world moving - it’s why we’ve dedicated our business to helping others succeed. We are a...


  • Acheson, Canada ArrKann Trailer & RV Centre Full time

    Part-time Customer Advisor - AchesonWho we are:We know that memories made around the campfire with friends and family last a lifetime because we do it ourselves Our mission at ArrKann is the same as it's been since 1977: to give our customers the exceptional service, selection, and expertise they need to embrace the RV lifestyle.Employees tell us they like...


  • Acheson, Canada MasTec Canada Inc Full time

    **Join MasTec Canada** We are a team that is motivated, ambitious and inclusive. We are united by a commitment to safety and united by a passion for solutions and innovation. MasTec Canada offers career opportunities for individuals looking to take part in Canada’s industrial construction sector. Guided by our Core Values of team, respect, excellence,...


  • Acheson, Canada MasTec Canada Inc Full time

    **Join MasTec Canada** We are a team that is motivated, ambitious and inclusive. We are united by a commitment to safety and united by a passion for solutions and innovation. MasTec Canada offers career opportunities for individuals looking to take part in Canada’s industrial construction sector. Guided by our Core Values of team, respect, excellence,...


  • Acheson, Canada Western Star Trucks (North) Ltd. Full time

    **POSITION TITLE**: HD Service Shop Coordinator **DEPARTMENT**: Service **REPORTS TO**: Service Manager **KEY DIRECT REPORTS**: Main Shop Service Advisor **SUMMARY**: At Western Star Trucks North, we believe truck drivers are essential in keeping our world moving - it’s why we’ve dedicated our business to helping others succeed. We are a...


  • Acheson, Canada North American Construction Group Inc. Full time

    Position Scope: We are seeking a Disability & Wellness Advisor to provide quality, proactive services to employees who require injury, medical, and/or rehabilitation management resulting in their safe return to productive employment. This position will provide leadership to the organization on disability and wellness matters and initiatives. Here at NACG we...

  • Parts Advisor, Crane

    2 weeks ago


    Acheson, Canada Liebherr-Canada Ltd. Full time

    Join our team as a Parts Advisor in the Mobile Crane Division, where your expertise will not only drive exceptional customer service but also significantly contribute to minimizing our customers' operating costs and equipment downtime. Your focus will be on ensuring both our internal and external customers receive timely and effective solutions, enhancing...

  • Service Writer

    4 days ago


    Acheson, Canada Hayworth Equipment Sales Full time

    Overview: **Responsibilities**: - Greet customers and assist them with their service needs - Document customer concerns and vehicle issues accurately - Communicate effectively with mechanics to ensure proper vehicle diagnosis and repairs - Provide estimates for repairs and services, including upselling additional services as needed - Coordinate with parts...


  • Acheson, Canada Summit Trailer Full time

    **Regional Product Support Advisor - **_Summit Trailer (Acheson, AB)_ **Responsibilities** - Maintain relationships with OEM’s and existing suppliers - Provide technical support and product knowledge to all branches and customers - Track, monitor, investigate and resolve customer queries, complaints or issues in regards to warranty or quality issues. -...

  • Health, Safety

    2 months ago


    Acheson, Canada Kichton Contracting Ltd Full time

    **Position: HS&E Advisor** **Location: Sites located in and around Edmonton, reporting into our Acheson office** **Type: Salaried** Kichton Contracting is seeking a motivated and adaptable individual to join our team. Kichton Contracting Ltd (KCL) has been in business since 1963 and is based out of Acheson, Alberta, Canada. KCL is classified as a...

  • Service Writer

    4 weeks ago


    Acheson, Canada Traveland RV Canada Full time

    **Service Advisor - Recreational Vehicles** **Responsibilities**: - Attitude is everything—greet service department customers promptly and courteously - Listen to each customer and clearly articulate repair needs to techs - Upsell recommended/additional services using low pressure, high integrity methods - Provide accurate estimates of repair/maintenance...