Case Worker

3 months ago


Scarborough, Canada Scarborough Centre for Health Communities Full time

Scarborough Centre for Healthy Communities (SCHC) is dedicated to meeting the diverse, holistic health needs of the people of Scarborough by addressing the physical, mental, social, financial and environmental aspects of their health. Through the promotion of healthy lifestyles and delivery of a comprehensive range of culturally competent health and social services, we cultivate vital and connected communities.

We are currently looking to hire a:
**Case Worker - Sexual Assault and Domestic Violence (SAADV)**
**1 Part-Time, Permanent (21 hours/week)**

Reporting To: Manager, Community Health Teams

**Position Summary**:
Reporting to the Manager, Community Health Teams, the Case Worker will provide case management support for clients who are survivors of sexual assault or domestic violence. Referrals are received from The Scarborough Hospital, the community, self-referrals and the criminal justice sector. In partnership with internal and external stakeholders, this program also provides; advocacy, public education, training and community development through outreach activities.

Operating within their full scope of practice, the Case Worker will work co-operatively with all members of the interprofessional team to support individuals in need of their services. The Case Worker will establish and maintain ongoing liaisons with the agencies and community resources that are relevant and necessary to the needs of SCHC clients.

**Key areas of responsibility**
- Provides case management for clients who are survivors of sexual assault or domestic

violence.
- Facilitates ongoing assessment, service plan, referral coordination and discharge plan for

the client.
- Facilitate peer model groups as a bridge support for clients waiting for counselling or in

combination with counselling based on client needs.
- Provide support with the client intake process.
- Assists the client and family with the goal of maximizing client empowerment and

health through culturally aware services, education and programs both within the program and in conjunction with other service providers.
- Utilize a collaborative process with SAADV clients to develop and implement goal planning and strategies.
- Facilitate linkages between clients and community resources and collaborating with

appropriate service providers or community organizations.
- Function within an inter-professional model of care leveraging existing

networks/partnerships (both internally and externally), programs, services, and supports in order to provide holistic wellness supports to individuals and communities.
- Build relationships with community members, including residents and other stakeholders.
- Participate in providing education to community service providers and other

stakeholders regarding culturally responsive service.
- Support clients’ recovery through the provision of intensive case management services

including: client-centred assessments, treatment, recovery-oriented and support services; and working with families to promote mutual support, capacity building and empowerment.
- Identify issues and provide advice, consultation, support and information to clients, their

families, service providers and the community on mental health and related matters.
- Address barriers that impact on the client’s and family’s ability to access mental health

services.
- Maintain accurate and concise confidential EMR documentation pertaining to patient

history and encounter data.
- Act as a client advocate on individual and systemic issues.
- Participate in chart audits and peer reviews.
- Participate in case conferences and complete client referrals.
- Perform other duties as assigned that are reasonable within the scope of the job.

**Qualifications**
- Demonstrated knowledge, skills and abilities in Social Work, Social Services, Recreation either attained from a degree or diploma from an accredited university or college program or through an equivalent level of experience.
- Minimum 2-5 years’ experience case management experience and/or front-line experience with vulnerable populations. Sexual Assault Domestic Violence Case Worker Experience.
- Demonstrated knowledge and experience in working with survivors of sexual assault/abuse and/or domestic violence.
- Knowledge and awareness of issues related to trauma, sexual assault, childhood sexual abuse, domestic violence, immigration, mental illness, poverty and discrimination.
- Demonstrated commitment to principles of an anti-oppression and cultural competence framework.
- Experience and knowledge with the legal system as it pertains to sexual and physical assault.

**Skills and Attributes**
- Demonstrated knowledge and experience in counseling strategies with survivors of sexual assault/abuse and/or domestic violence.
- Excellent communication, organizational, decision making, interpersonal, time management, problem solving, counseling (individual and group work), assessment and computer skills.
- Demonstrate



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