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Workers Compensation Specialist

7 months ago

Scarborough, Canada Canadian Pacific Full time

**PURPOSE OF THE POSITION**:
The Workers Compensation (WC) Specialist has the responsibility for the effective, efficient, case management of Workers' Compensations claims on an assigned geographic area for Canadian Pacific (primary assignment Ontario).

The Specialist will have the ability to achieve high level outcomes through timely and systematic case management of on duty injury/incident claims and manage work place accommodations that are safe, timely, and cost effective.

**POSITION ACCOUNTABILITIES**:

- Initiate timely interventions to maximize cost avoidance and cost recovery in day to day case management and Return To Work (RTW) planning
- Oversee and review WC Financials (Premiums, cost statements, experience rating statements) to confirm accuracy of charges to the Company and maintain effective statistical record keeping
- Act as primary contact with Workers' Compensation Boards (WCB) in assigned geographic area
- Educate/coach Supervisors/Managers in Operations regarding their roles and related responsibilities to meet legislative guidelines of Workers’ Compensation for offers of modified work, duty to accommodate
- Initiate and assist with return to work based on medical restrictions and required clearances
- Conduct detailed review of monthly accident cost statements for accuracy. Oversee and ensure data input
- Develop and maintain WCB metrics within geographic area to monitor trends, identify costs and cost savings and return on investment for CP’s RTW Program
- Chronological Documentation of case management details within the CPKC SAP system
- Manage WCB deposit and assessment accounts to ensure the Company has appropriate workers’ compensation coverage
- Manage audits of WCB payments to injured employees
- Manage the preparation and presentation of WCB claim appeals to the Appellant Boards including the submission of written appeals and participation at oral hearings
- Liaise and work collaboratively with internal Teams as well as external Stakeholders such as WCB to ensure a safe and timely return to work for injured employees

**POSITION REQUIREMENTS**:

- Degree, diploma or certificate in case management; or in related field or specialized courses relevant to WCB claims matters
- Strong working knowledge of Workers’ Compensation boards policy, procedure and legislation; Federal health and safety legislation and insurance benefit plans
- 5 to 7 years of experience in workers compensation claims and program management
- Experience creating and managing RTW plans that focus on recovery in the workplace
- Previous direct experience with a Provincial WCB and/or experience in managing Workers’ Compensation appeals
- Bilingualism (French/Spanish ) is a definite asset
- Strong interpersonal skills at "relationship building level" for working and co-operation with internal stakeholders, WCB’s and unions and for employee service
- Experience in negotiating, listening, conflict resolution and mediation skills
- Analytic skills to determine trends
Financial analysis for reconciliation of accounts and costing
- Strong software skills - Word, Excel, Outlook, and SAP
- This is not a hybrid or remote position

**WHAT CPKC HAS TO OFFER**:

- Flexible and competitive benefits package
- Competitive company pension plan
- Employee Share Purchase Plan
- Performance Incentive Program
- Annual Fitness Subsidy
- Part-time Studies Program

**ADDITIONAL INFORMATION**:
As an employer with North American presence, the possibility does exist that the location of your position may be changed based on organizational requirements.

**Background Investigation**:

- Criminal history check
- Reference check

**Management Conductor Program**:
Becoming a qualified conductor or locomotive engineer is the single best way for a management employee to learn the business at CPKC. You may be required to obtain a certification or to maintain your current certification/qualification as a conductor or locomotive engineer.
- Req ID: 102283
- Department: Human Resources
- Job Type: Full-Time
- Position Type: Non-Union
- Location: Scarborough, Ontario
- Country: Canada
- % of Travel: 0-10%
- # of Positions: 1
- Job Grade: 4
- Job Available to: Internal & External

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