Regional Service Agent

2 months ago

Greater Sudbury, Canada Allstate Full time

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

**Who is Allstate**:
**Through our Employee Value Proposition, Opportunity, Flexibility, Community, Diversity and Family, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do.**

**Role Designation: Hybrid - at least 4 days a week in the agency**:
**Agency address**:800 Lasalle Blvd, Montrose Mall**
**Sudbury, ON P3A 4V4**:
***Benefits to joining Allstate**:

- ** Flexible Work Arrangements**:

- ** Employee discounts (15% on auto and property insurance, plus many other products and services)**:

- ** Good Office program (receive up to 400$ back after purchasing office equipment)**:

- ** Student Loan Payment Matching Program for Government Student loans**:

- ** Comprehensive Retirement Savings Program with employer matched contributions**:

- ** Annual Wellness allowance to support employees with improving health and wellbeing**:

- ** Personal reflection day**:

- ** Tuition Reimbursement**:

- ** Working within the community and giving back**:
***Our team is growing, and we are actively looking to hire Regional Service Agent Reporting to the Manager, Regional Service, you will be responsible to answer service and billing inquiries over the phone and in person from customers.**

**The Customer Care Agent takes the “You’re in Good Hands” philosophy and makes it real - delivering on our promises to consumers every day. Our agencies are open from Monday to Friday (9am-5pm EST). Our standard work week for agency staff is 37.5 hours.**

**Accountabilities**:

- ** Respond to customer inquiries about their policy in a professional manner.**:

- ** Be knowledgeable of all Allstate policies and procedures in the province(s) you are licensed in.**:

- ** Provide personalized service while being a Trusted Advisor with respect to insurance.**:

- ** Promote Allstate features and benefits as part of ongoing portfolio reviews.**:

- ** Manage policy renewal process and client inquiries to make changes to their policies.**:

- ** Reply to on-line requests as required**:

- ** Promote client loyalty through attention to detail and relationship building during policy renewals and updates.**:

- ** Meet and exceed key performance and attendance metrics.**:
***Qualifications**:

- ** Post-secondary education or equivalent work experience**:

- ** Must have General Insurance License (OTL) or General level 1 insurance license or be willing to obtain for the province you are located in.**:

- ** Greater than 1 year customer service experience**:

- ** This is a hybrid position. You must be able to commute to and from the agency and have a space conducive to working from home.**:
***Bonus Qualifications**:

- ** Call center, face to face customer service experience and insurance experience is preferred.**:
***Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodations, please let us know and we will work with you to meet your needs.**:
Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.

You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live.

**Good Hands. Greater Together.®

  • Regional Service Agent

    2 months ago

    Greater Sudbury, Canada Allstate Full time

    At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing...

  • Guest Services Agent

    7 months ago

    Greater Sudbury, Canada Horizon North Full time

    Company Description **WHO ARE WE?** We've been serving Canadian clients for over 75 years. The companies that began independently and now form Dexterra Group have an outstanding record of supporting the infrastructure and built assets that play a vital role in our society and helping our clients achieve higher performance and productivity. Powered by...

  • Guest Services Agent

    5 days ago

    Greater Sudbury, Canada Horizon North Full time

    Company Description **WHO ARE WE?** We've been serving Canadian clients for over 75 years. The companies that began independently and now form Dexterra Group have an outstanding record of supporting the infrastructure and built assets that play a vital role in our society and helping our clients achieve higher performance and productivity. Powered by...

  • Guest Services Agent

    2 weeks ago

    Greater Sudbury, Canada Horizon North Full time

    Company Description **WHO ARE WE?** We've been serving Canadian clients for over 75 years. The companies that began independently and now form Dexterra Group have an outstanding record of supporting the infrastructure and built assets that play a vital role in our society and helping our clients achieve higher performance and productivity. Powered by...

  • Summons Officers/agents

    1 week ago

    Greater Toronto Area, Canada Ontario Judicial Service Summons Office Full time

    Summons Officers/Agents wanted for the service of police generated documents in Peel and Waterloo Region - Good moral character and conduct - Have successfully completed grade 12 or approved equivalent education - Have successfully completed post secondary education related to law enforcement - Have no criminal convictions - Have a good driving record - Pass...

  • Summons Officers/agents

    1 week ago

    Greater Toronto Area, Canada Ontario Judicial Service Summons Office Full time

    Summons Officers/Agents wanted for the service of police generated documents in York and Peel Region. - Good moral character and conduct - Have successfully completed grade 12 or approved equivalent education - Have successfully completed post secondary education related to law enforcement - Have no criminal convictions - Have a good driving record - Pass a...

  • Guest Services Agent

    2 weeks ago

    Greater Sudbury, Canada Nature and Outdoor Tourism Ontario (NOTO) Full time

    **About Tourism SkillsNet North**: **Your Potential Employer - Clarion Hotel, Sudbury ON** We are searching for one (1) part-time Guest Services Agent. **_Duties include the following: _** Reporting to the Guest Services Supervisor, the Guest Services Agent is responsible for ensuring guest satisfaction by dealing with guests in a pleasant, courteous, and...

  • Guest Services Agent

    1 day ago

    Greater Sudbury, Canada Nature and Outdoor Tourism Ontario (NOTO) Full time

    **About Tourism SkillsNet North**: **Your Potential Employer - Clarion Hotel, Sudbury ON** We are searching for one (1) part-time Guest Services Agent. **_Duties include the following: _** Reporting to the Guest Services Supervisor, the Guest Services Agent is responsible for ensuring guest satisfaction by dealing with guests in a pleasant, courteous, and...

  • Guest Service Agent

    8 months ago

    Greater Sudbury, Canada Days Inn By Wyndham Sudbury Full time

    Overview: We are seeking a friendly and customer-oriented individual to join our team as a Guest Service Agent. As a Guest Service Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a positive experience during their stay. This is an exciting opportunity to work in the hospitality industry and be part of...

  • Regional Project Quotations Specialist

    5 days ago

    Greater Sudbury, Canada Nedco Full time

    For 100 years, Nedco has been a cornerstone in the electrical industry. With branches across Canada, Nedco is pleased to offer one-stop shopping for a wide range of quality products such as communications, wire and cable, distribution, lighting, data, home integration and security. Nedco, a leader in the electrical industry, is a company committed to high...

  • Customer Service Agent

    4 months ago

    Greater Sudbury, Canada Executive Aviation Full time

    Are you ready to take off and start a new and exciting career in the aviation industry? If so, we want to chat with you! In Sudbury you will be a part of an amazing team of customer service specialists who work together to provide exemplary service. Would you say that going above and beyond is in your DNA? Do you love to travel and want to travel even more...

  • Customer Service Agent

    7 months ago

    Greater Sudbury, Canada Executive Aviation Full time

    Are you ready to take off and start a new and exciting career in the aviation industry? If so, we want to chat with you! In Sudbury you will be a part of an amazing team of customer service specialists who work together to provide exemplary service. Would you say that going above and beyond is in your DNA? Do you love to travel and want to travel even more...

  • Customer Service Agent

    7 months ago

    Greater Sudbury, Canada Executive Aviation Full time

    Are you ready to take off and start a new and exciting career in the aviation industry? If so, we want to chat with you! In Sudbury you will be a part of an amazing team of customer service specialists who work together to provide exemplary service. Would you say that going above and beyond is in your DNA? Do you love to travel and want to travel even more...

  • Customer Service Agent

    7 months ago

    Greater Sudbury, Canada Executive Aviation Full time

    Are you ready to take off and start a new and exciting career in the aviation industry? If so, we want to chat with you! In Sudbury you will be a part of an amazing team of customer service specialists who work together to provide exemplary service. Would you say that going above and beyond is in your DNA? Do you love to travel and want to travel even more...

  • Customer Service Agent

    7 months ago

    Greater Sudbury, Canada Executive Aviation Full time

    Are you ready to take off and start a new and exciting career in the aviation industry? If so, we want to chat with you! In Sudbury you will be a part of an amazing team of customer service specialists who work together to provide exemplary service. Would you say that going above and beyond is in your DNA? Do you love to travel and want to travel even more...

  • Regional Clinical Quality Lead

    4 months ago

    Greater Sudbury, Canada Health Sciences North Full time

    **Regional Clinical Quality Lead**: Competition # 6318 Job Title Regional Clinical Quality Lead Department North East Specialized Geriatric Centre (NESGC) Status Permanent Work Type Full-time Affiliation Management Shift Assignment As assigned Bilingualism Required No Police Check Requirement Vulnerable Sector Check Site North East...

  • Summons Officers/agents

    2 weeks ago

    Greater Toronto Area, Canada Ontario Judicial Service Summons Office Full time

    Summons Officers/Agents wanted for the service of police generated documents in York, Peel & Waterloo Region - Good moral character and conduct - Have successfully completed grade 12 or approved equivalent education - Have successfully completed post secondary education related to law enforcement - Have no criminal convictions - Have a good driving record -...

  • Freight Broker

    4 weeks ago

    Greater Sudbury, Canada Challenger Motor Freight Full time

    Challenger is seeking motivated individuals to join our team as Freight Broker (Operating) Agent. As a Freight Broker Agent, you'll play a pivotal role in expanding our customer base and providing tailored solutions using our network of carriers and providers. Our agents have the autonomy to determine how and where they allocate their time to generate...

  • Freight Broker

    4 weeks ago

    Greater Sudbury, Canada Challenger Motor Freight Full time

    Challenger is seeking motivated individuals to join our team as Freight Broker (Operating) Agent. As a Freight Broker Agent, you'll play a pivotal role in expanding our customer base and providing tailored solutions using our network of carriers and providers. Our agents have the autonomy to determine how and where they allocate their time to generate...

  • Front Desk Agent

    7 months ago

    Greater Sudbury, Canada Intermark Industries Inc. Full time

    Job Description: Front Desk Agent **Responsibilities**: - Greet and welcome guests in a friendly and professional manner - Check-in and check-out guests efficiently and accurately - Provide information about hotel facilities, services, and local attractions - Answer phone calls, take messages, and handle guest inquiries - Process payments and maintain...