Guest Services Agent
3 days ago
**About Tourism SkillsNet North**:
**Your Potential Employer - Clarion Hotel, Sudbury ON**
We are searching for one (1) part-time Guest Services Agent.
**_Duties include the following: _**
Reporting to the Guest Services Supervisor, the Guest Services Agent is responsible for ensuring guest satisfaction by dealing with guests in a pleasant, courteous, and professional manner, answering any questions and following up on requests and problems promptly.
The Guest Services Agent is also responsible for maximizing the selling, up-selling and cross-selling of hotel rooms by turning prospect clients into hotel guests. It is also the responsibility of the agent to efficiently handle any function of the front office from the reception, to guest accounting, reservations, telephones, and guest check-in and out, in accordance with hotel policies and procedures.
**_Skills Required: _**
- 1+ year(s) customer service experience
- Problem solving skills
- Can work independently and in a team environment
- ______________
Everyone who submits a resume will be contacted by the Tourism SkillsNet North training team.
**Job Types**: Full-time, Part-time
**Salary**: $15.20-$15.50 per hour
Schedule:
- Holidays
- Weekend availability
Ability to commute/relocate:
- Sudbury, ON: reliably commute or plan to relocate before starting work (required)
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