Sales Support Supervisor

2 days ago


Quebec City, Canada Staples Full time

**À propos de nous**

Staples/Bureau en Gros est l’Entreprise du travail et de l’apprentissage; nous sommes des partenaires dynamiques et inspirants pour nos clients et les collectivités dans lesquelles nous vivons. Chez Staples/Bureau en Gros, nous inspirons les gens à travailler plus intelligemment, à apprendre davantage et à évoluer tous les jours. Nous recherchons des personnes curieuses, accueillantes, passionnées et qui aiment trouver des solutions.

Si cela vous décrit, nous pourrons travailler, apprendre et évoluer ensemble.

**Nous formons une équipe inclusive et diversifiée**

Staples/Bureau en Gros établit un environnement de travail inclusif et diversifié. Nous accueillons, valorisons et tirons profit des perspectives et des apports qui viennent de contextes qui peuvent varier selon la race, le sexe, l’orientation sexuelle, l’identité et l’expression de genre, le mode de vie, l’âge, la formation scolaire, l’origine nationale, la religion ou la capacité physique. Si vous avez une incapacité ou un besoin particulier exigeant une adaptation, veuillez nous en aviser.

**Quelques-unes de vos tâches**

À titre de superviseur de soutien aux ventes, vous êtes responsable de l’exécution de toutes les fonctions de marchandisage et de présentation du magasin pour qu’il soit prêt à accueillir les clients. Cela comprend la gestion du flux des marchandises, les normes de marchandisage et les procédures de réapprovisionnement et d’inventaire. Vous êtes un expert des processus; vous donnez des conseils et de la formation à tous les associés de l’exploitation et de la présentation du magasin dans ces domaines. Vous pouvez aussi participer au rapprochement des caisses ainsi qu’aux processus et procédures de gestion des stocks. Vous aidez l’équipe de direction avec l’encadrement des associés de l’exploitation pour assurer une expérience client exceptionnelle en créant un environnement de magasinage visuellement agréable et bien approvisionné.
- Faire respecter toutes les procédures relatives aux normes de marchandisage, y compris celles touchant les prix courants, les affiches, les planogrammes et les présentoirs promotionnels et saisonniers.
- Jouer un rôle principal dans le processus d’inventaire, y compris la coordination et l’exécution dans l’aire de réception des marchandises. Vous veillez à ce qu’un environnement propre et sûr soit toujours au premier plan en accordant la priorité absolue à votre sécurité ainsi qu'à celle de vos collègues et de nos clients.**Quelques prérequis**
- 3 à 4 ans d’expérience en vente au détail (marchandisage)
- 1 à 2 ans d’expérience en supervision ou en encadrement
- Diplôme d’études secondaires de préférence
- Forte capacité en matière de service à la clientèle et de ventes
- Capable d’être un partenaire dynamique et inspirant pour nos clients et nos associés
- Curiosité
- Accessibilité
- Passion Capacité à trouver des solutions**Quelques-uns de vos avantages**
- Programme de rabais des associés
- Régimes de soins médicaux et dentaires
- REER/RPDB
- Primes de rendement
- Programmes de formation et de perfectionnement
- Et plus

**Renseignements supplémentaires**
- Un certain effort physique et la manœuvre d'équipement/de machines sont nécessaires pour exécuter nos normes de marchandisage et pour maximiser notre expérience client.
- Le titulaire sera exposé à des niveaux sonores modérément bruyants en raison du fonctionnement de l’équipement d’impression.
- Le titulaire doit se tenir debout pendant des périodes de temps. Cette situation se présentera lorsqu’il traitera diverses commandes. Obligation de travailler selon un horaire variable pour répondre aux besoins de l'entreprise. Ceci inclut le travail le soir et en fin de semaine.



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