Sales Associate

3 days ago


Quebec City, Canada The Home Depot Canada Full time

New to home improvement? Don't worry, we'll make you an expert

**Sales Associates** provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates work in cooperation with their supervisors and other sales associates in various department. Specific store departments may include Lumber, Building Materials, Paint, Hardware, Electrical, Plumbing, Seasonal and Tool Rental.

**Why Join the Home Depot Family?**
- Health and Dental Benefits (part-time and full-time associate)
- Reimbursement of tuition fees
- Profit Sharing Bonuses
- 10% shift premium (Overnight roles)
- Discounted Stock Purchase Plan
- On the Job Paid Training and Career Development
- Career Growth Opportunities
- Retirement Savings Plan & Paid Vacation Time

**Preferred Qualifications**:

- French knowledge required: 4/5 (comfortable communicating, understanding customer needs and security measures)
- Ability to work a flexible schedule including evenings and weekends
- Experience in a fast-paced customer service environment
- Experience working in a sale driven environment is an asset
- Excellent communication and reading skills
- Excellent decision-making ability and problem-solving skills
- Proficiency with computers
- Detail oriented

**Major Tasks & Responsibilities**:

- Ask open ended questions about customer's projects to determine their needs and level of expertise
- Ability to multitask
- Describe features and benefits of merchandise
- Explain the steps needed to complete projects and the products needed
- Maintain the in-stock condition of assigned areas, and ensure that it is clean and safe
- Some Heavy lifting required; bending, kneeling, standing for extended periods of time; comfortable with ladders
- Pick, organize and verify orders for delivery or pick-up
- Utilize computer terminals and/or Home Depot portable phone to check inventory, look-up orders and notify customers when product is ready for pick-up


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