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Satellite Supervisor
4 months ago
**How will you CONTRIBUTE and GROW?**:
Air Liquide's ambition is to be a leader in its industry, to perform well over the long term and to contribute to a more sustainable world - with a strong commitment to climate change and the energy transition at the heart of its strategy. Its customer-focused transformation strategy aims to achieve profitable, steady and responsible growth over the long term. It is based on operational excellence and investment quality, as well as on the open innovation and networked organization set up by the Group worldwide. Thanks to the commitment and inventiveness of its employees to meet the challenges of energy and environmental transition, health and digital transformation, Air Liquide creates even more value for all its stakeholders.
Air Liquide is presently looking for a Satellite Supervisor for the Drummondville location.
1. Sells and negotiates: Assumes responsibility for forecasting and growing satellite sales. Ensures the implementation of pricing and discount policies. Maintains existing territories and researches new prospects. Assists the Account Executive in visiting customers. Communicates with customers to get a complete and accurate picture of their requirements and follows appropriate sales processes.
2. Coordinates sales and pricing management with the Sales Team Leader: Defines and implements, in conjunction with the Sales Manager, local sales quotas and goals for the satellite that meet corporate goals. Identifies unprofitable customer accounts and makes the necessary corrections to the pricing or supply structure. Develops sales campaigns and supports sales promotions approved by vendors and as per internal guidelines. Reviews sales reports showing sales growth, trends and other information to take corrective action as necessary
4. Coordinates satellite activities: Works with the Logistics Manager to ensure effective management of distribution and transportation. Ensures that satellite inventory levels meet customer requirements and corporate objectives. Ensures delivery schedules are met. Assists in resolving issues related to accounts receivable and customer bottle collections. Coordinates the distribution of tasks among team members and establishes goals for each team member
5. Coaches the satellite team: Ensures that each team member is adequately trained in sales techniques, strategies, product and market knowledge in order to meet local and corporate objectives. Provides feedback and support to each team member in their efforts to meet qualitative and quantitative objectives. Conducts performance evaluations of team members.
6. Quality/Safety: Actively participates in the promotion of ALC's safety objectives.
7. Process Improvement
**__________**:
**Are you a MATCH?**:
TRAINING AND KNOWLEDGE
- **Diploma: Post secondary diploma or combination of education and experience in compressed gases, welding and industrial products**:
- **Training: Quality system (ISO)**:
- **Knowledge: Computerized systems, MS Office, oral and written communication skills, organizational skills, bilingualism when required**:
- **REQUIRED EXPERIENCE: 5 years of relevant experience**:
CORE COMPETENCIES:
- **Customer service**:
- **Sales skills**:
- **Leadership**:
- **Coaching skills**:
- **Decision making**:
- **Problem solving**:
**Our Differences make our Performance
**At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.
