Current jobs related to Manager, Convention Services - Windsor - Caesars Windsor

  • Janitorial Services Manager

    5 days ago

    Windsor, Canada Sparkling Cleaning Services Full time

    Education: Bachelor's degree - Experience: 3 years to less than 5 years - or equivalent experience **Tasks**: - Plan and control budget and inventory - Hire, train and supervise staff - Address customers' complaints or concerns - Plan, organize, direct, control and evaluate daily operations **Supervision**: - 16-20 people **Security and safety**: -...

  • Service Sales

    15 hours ago

    Windsor, Canada Atlas Copco Tools & Assembly Systems LLC Full time

    **Passionate people create exceptional things** Did you know that the solutions we develop are a key part of most industries? Electronics, medical research, renewable energy, food production, infrastructure and many more. We´re everywhere! Working with us means working with the latest technologies and groundbreaking, sustainable innovations. With our...

  • Service Manager

    4 months ago

    Windsor, Canada Rafih Auto Group Full time

    **Who are we?** For more than four decades Rafih Auto Group has been a leading automotive group in both Canada and the USA. Representing 23 brands throughout 19 locations. Our number one priority is to provide our valued customers with industry-leading services and world-class experiences. **What are we looking for?** At Rafih Auto Group we believe that...

  • Service Manager

    4 months ago

    Windsor, Ontario, Canada beBee Professionals Full time $45,000 - $65,000

    Shift Manager RoleWe are seeking a dedicated Shift Manager to oversee daily operations and lead a team of employees at beBee Professionals in Windsor, Canada.Key Responsibilities:Supervise daily operations, ensuring efficient workflows and high-quality service.Train, mentor, and manage team members, providing ongoing feedback and coaching.Handle customer...

  • Quality / Safety Manager

    2 months ago

    Windsor, Canada Hearn Industrial Services Full time

    **Job description** For over 50 years, Hearn Industrial Services Inc. has been providing transportation, warehousing, quality containment, inspection services and assembly sequencing operations to support the automotive industry and other industries. We are a dynamic, responsive organization that takes pride in the statement "we provide solutions to our...

  • Guest Services Manager

    2 weeks ago

    Windsor, Canada Best Western Plus Waterfront Hotel Full time

    Holiday Inn Express Waterfront Hotel A Guest Service Manager supervises the Guest Service/Front Office team to ensure that Team Members are prepared and well-informed to deliver an exceptional experience to our Guests from check-in through check-out. What will I be doing? As Guest Service Manager, you will oversee the Guest Service/Front Office team, which...

  • Guest Services Manager

    2 days ago

    Windsor, Canada Best Western Plus Waterfront Hotel Full time

    DoubleTree by Hilton Windsor Hotel & Suites A Guest Service Manager supervises the Guest Service/Front Office team to ensure that Team Members are prepared and well-informed to deliver an exceptional experience to our Guests from check-in through check-out. What will I be doing? As Guest Service Manager, you will oversee the Guest Service/Front Office team,...

  • Service Delivery Manager

    3 months ago

    Windsor, Ontario, Canada beBee Professionals Full time $45,000 - $65,000

    We are seeking a skilled Service Delivery Manager to join our team at beBee Professionals in Windsor, Canada.Job Summary:The Service Delivery Manager will be responsible for supervising daily operations, ensuring high-quality service, and leading a team of employees.Key Responsibilities:Supervise daily operations, ensuring efficient workflows and...

  • Automotive Service Manager

    7 months ago

    Windsor, Canada Volkswagen of Windsor Full time

    Job Summary: We are seeking an experienced Automotive Service Manager to join our team at our dealership Volkswagen of Windsor. As the Automotive Service Manager, you will be responsible for overseeing the service department and ensuring exceptional customer service and efficient operations. If you have a strong background in automotive repair, excellent...

  • Manager of Corporate Services

    3 weeks ago

    Windsor, Canada Landing Strong Full time

    **Job Advertisement - Manager of Corporate Services** Our Mission: - Landing Strong helps those who are suffering find their place within their families and community and, just as importantly, reclaim their identity. Individuals are supported in a safe and inviting community. Support for families is also a key component of our vision_. Our team is...

  • Food Service Manager

    7 months ago

    Windsor, Canada Rykka Care Centres LP Full time

    Are you an individual that has a passion for making a difference? At Berkshire Care Centre, we are passionate about providing compassionate care for families and loved ones, where the residents of our home come before anything else. Our values follow a ‘People’ focused philosophy, Participation ~ Excellence ~ Openness ~ Performance ~ Longevity ~...

  • Service Advisor

    7 months ago

    Windsor, Canada XL Truck & Equipment Services Ltd Full time

    **About us** XL Truck & Equipment Services Ltd is a small business in Windsor, NS. Operating since 2013, we have a large service shop that repairs heavy trucks, trailers and equipment, from agriculture to construction. We operate a parts retail store as well as offer a mobile roadside service. **Responsibilities**: - Greet customers in a friendly and...

  • Service and Sales Manager

    1 week ago

    Windsor, Canada Mihorens Automotive Service Full time

    Mihorens is looking for an experienced and dynamic individual to join our team as an Automotive Service and Sales Manager. In this role, you will be responsible for managing the service department operations, overseeing sales activities, and ensuring exceptional customer service. **RESPONSIBILITIES**: - Establish and maintain strong relationships with...

  • Customer Service Manager

    4 months ago

    Windsor, Canada Desjardins Insurance - Chami Insurance Agency Full time

    **Position Overview**: Successful Desjardins Insurance Agent located in Windsor, Ontario, is seeking an outgoing, career-oriented professional to join our team. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a...

  • Customer Service Manager

    7 months ago

    Windsor, Canada Desjardins Insurance - Chami Insurance Agency Full time

    **Position Overview**: Successful Desjardins Insurance Agent located in Windsor, Ontario, is seeking an outgoing, career-oriented professional to join our team. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a...

  • Customer Service Manager

    3 months ago

    Windsor, Ontario, Canada beBee Professionals Full time $45,000 - $65,000

    Store Manager Job DescriptionWe are seeking a highly motivated and experienced Store Manager to lead our team at beBee Professionals in Windsor, Canada. As a Store Manager, you will be responsible for the overall operations and management of the store, ensuring excellent customer service and profitability.Key Responsibilities:Oversee daily store operations...

  • Change Management, Prototype,

    2 months ago

    Windsor, Canada Windsor Machine Group Full time

    **Overview** Maternity Leave Contract Reporting to the Director of Program Management, we are seeking a proactive and skilled Change Managament, Prototype, & Service Administrator. The individual will be a team member responsible for maintaining, tracking and enforcing proper use of the Change Management Process. The Administrator will be required to...

  • Food Service Operations Manager

    4 weeks ago

    Windsor, Ontario, Canada beBee Professionals Full time $30,000 - $45,000

    Job Title: Food Service Operations Manager">About beBee Professionals in Windsor:">We are a dynamic company seeking a dedicated and experienced Food Service Operations Manager to oversee the smooth operation of our food service department.">Key Responsibilities:">Supervise and coordinate the activities of food service staff, ensuring seamless day-to-day...

  • Janitor, Facilities

    7 months ago

    Windsor, Canada Caesars Windsor Full time

    At Caesars Windsor, it is our mission to create the extraordinary! One of over 50 Caesars Entertainment properties worldwide, we create spectacular worlds that immerse, inspire and connect you. We don’t perform magic, we create it with excellence! At the core of our mission and vision are three powerful values that set the tone for everything we do. Those...

  • Manager, Accounting Advisory Services

    3 weeks ago

    Windsor, Canada Capital Assist (Valuation) Full time

    Windsor, Ontario Capital Assist is a multi-disciplinary group of companies which leverages the unique skills and experience of its team to deliver comprehensive, sound advice to its clients, located in Windsor, Ontario. It comprises of Capital Assist Professional Corporation, an accounting, assurance and taxation advisory practice and Capital Assist...

Manager, Convention Services

4 months ago

Windsor, Canada Caesars Windsor Full time

At Caesars Windsor, it’s our mission to inspire grown-ups to play One of nearly 40 Caesars Entertainment properties worldwide, we create memorable experiences, personalize rewards, and delight every guest, and every team member, every time. Our code of commitment and six core values guide our strategies and how we work together as a team. Those values are**:Celebrate Success, Integrity, Service with Passion, Diversity, Caring Culture **and **Ownership.**

**Job Summary**

Reporting to the Director of Hotel Sales & Hotel Operations, the Manager of Convention Services details and services rooms and meeting space to groups, both externally and internally, ensuring the goals and objectives that are set out are achieved.

Job Duties
- Sells audio-visual and banquet food & beverage to all groups, both internal and external, ensuring the maximization of meeting space utilization, and hotel group and banquet food & beverage revenues. Effectively communicates with all other departments regarding details for all group meetings/events and requirements to ensure a truly memorable experience for the customer.
- Attend bi-weekly sales, weekly banquet event order, and other meetings as required by the Director of Hotel & Convention Sales.
- Responsible for the detailing of all meetings, conventions, weddings, and social functions held on property.
- Responsible for the booking arrangements for all internal (in-house) groups to include Special Events and Internal Meetings.
- Responds to client requests in a timely manner. Promotes Caesars Windsor using site inspections including use of the restaurant facilities for booking opportunities.
- Liaises with local community organizations and actively participates in one or more events to maintain a presence in the local market.
- Assists in the organization of and attends pre-convention meetings for each group with special needs and ensures that all clients are contacted during conventions or special events.
- Conducts follow up with clients at the conclusion of their meeting/event to obtain feedback on their experience and communicates the results to all departments involved.
- Provides client feedback to the Sales Manager on the account for follow up / prospecting new and repeat business.
- Works closely with the Director of Hotel & Convention Sales to resolve any complaints related to group bookings.
- Provides support at trade shows as required to further support the sales process.
- Generates correspondence, proposals, and group contracts with respect to cost estimates for meetings/events and A/V rentals.
- Works closely with the local Destination Marketing Organization, local Chamber of Commerce, local Rotary organizations and other local Social Organizations.
- Responds to groups in a timely manner to obtain details regarding all aspects of the group/meeting including menu selection, billing, and room block.
- Is available on-property during major group functions that not only occur during normal business hours, but events that may occur in evenings and on weekends.
- Ensures a maximum level of service and satisfaction, throughout the Hotel & Convention Sales Department and entire property is achieved and maintained.
- Responsible for meeting or exceeding the Monthly A/V Revenue Targets as approved by the Director of Hotel & Convention Sales.
- Complies with Casino Windsor Limited policies and procedures where applicable.
- Performs any and all related tasks as assigned by management.

**Job Qualifications**
- Equivalent to a College Diploma in Business or a related field of study.
- Two years previous experience in a high volume conference service function.
- Ability to communicate effective, both verbally and in writing.
- Ability to obtain a police clearance.
- Physical Demands: Physical effort requiring manual dexterity is frequently required. (i.e. between 25% and 75% of time on the job)
- On call availability 24 hours.
- Must possess a good attendance record as stipulated in the Casino Windsor Non-Union Attendance Management Policy. Anyone with over 5 occurrences will not be considered.

**Applicants must be at least 19 years of age to work for Caesars Windsor**
- **Caesars Windsor has created policies and procedures to meet the required Accessibility Standards for Customer Service, Ontario Regulation 429/07 under the Accessibility for Ontarians with Disabilities Act. 2005. Accommodations are available for applicants with disabilities. If you require accommodation, please contact us in order to determine an acceptable format.**_

**Job Types**: Full-time, Permanent

Application question(s):

- Do you have a College Diploma in Business or a related field of study?

**Experience**:

- High Volume Conference Service Function: 2 years (preferred)
- Management: 1 year (preferred)

Work Location: In person