Service Advisor

7 months ago


Windsor, Canada XL Truck & Equipment Services Ltd Full time

**About us**

XL Truck & Equipment Services Ltd is a small business in Windsor, NS. Operating since 2013, we have a large service shop that repairs heavy trucks, trailers and equipment, from agriculture to construction. We operate a parts retail store as well as offer a mobile roadside service.

**Responsibilities**:

- Greet customers in a friendly and professional manner including answering the telephone.
- Understand customer needs and provide solutions to meet those needs.
- Work with the Service and Parts managers to provide estimates for repair costs and timescales.
- Maintain accurate records of customer interactions and transactions.
- Keep up to date with product information and pricing structures.
- Explain repair options to customers in an understandable way.
- Assist with the Parts department when needed.

**Salary**: $18.00-$20.00 per hour

**Benefits**:

- Dental care
- Extended health care
- Paid time off
- RRSP match
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Supplemental pay types:

- Overtime pay

**Education**:

- Secondary School (required)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person


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