Biosciences Account Manager

2 weeks ago

Burlington, Canada Thermo Fisher Scientific Full time

As the world leader in serving science, our work is more than something that fills our days - what we do has great purpose. Our industry-leading scale means unparalleled commercial reach, unique customer access and a global footprint. Our broad customer base, from research to clinical to commercial production means you can have a broad and meaningful impact here at Thermo Fisher Scientific. All while working in an environment where you will be supported, valued and rewarded for your performance.

As part of the team at Thermo Fisher Scientific, you’ll do important work, like helping customers in finding cures for cancer, protecting the environment or making sure our food is safe. Your work will have real-world impact, and you’ll be supported in achieving your career goals. At our core we are scientists and our purpose is to enable our customers to fulfill their scientific purpose. This mission if fueled by our innovative sales teams

**How will you make an impact?**

**What will you do?**

PLAN PERFORMANCE & SALES SKILLS: Consistently achieve or exceed the territory sales plan by maintaining existing business, developing incremental business in existing accounts, and conducting cold calls to develop new accounts.

Demonstrate use of selling skills via phone or in person, such as making good opening statements, connecting with the customer, building relationships, asking open-ended and high gain questions to determine needs.

ACCOUNT MANAGEMENT & COMMUNICATION: Use Strategic Selling techniques within assigned accounts at all levels of the organization which influence purchasing decisions. Develop, write, and complete a business plan for managing assigned territory annually, updated quarterly. Provide solutions using our products & crafting a value proposition to close the deal

Develop presentations and customer proposals with assistance of support teams. Host & assist customer facing meetings & events (i.e. vendor shows, seminars etc.); be able to travel at a minimum quarterly.

Maintain and increase current customer database through Thermo Fisher’s customer relations management (CRM) software (Salesforce). Use system completely to fulfill management expectations for recording and utilizing customer and sales information. Utilize data sources to analyze and capitalize on territory opportunities with the greatest value.

Communicate key competitive activities, trends, and changing customer development plans and priorities, to include emerging customers. Communicate account objectives and action plans to management via weekly calls, reports & other communication vehicles.

SALES TRAINING: Participate in programs as presented by the company to develop appropriate selling skills consistent with the Thermo Fisher philosophy, policies and procedures. Overnight travel may be required for these trainings & meetings.

**How will you get here?**

**Education**
- Bachelor’s Degree in Biology, Molecular Biology, Biochemistry or related field. Master's degree a plus.

**Experience**
- Molecular or Cell Biology wet lab experience preferred
- Selling and/or customer contact experience desired
- Computer skills in MS Word, Excel, Outlook, PowerPoint, or like programs required

**Knowledge, Skills, Abilities**
- Must possess strong interpersonal, verbal & written communication & presentation skills.
- Able to work with ease both independently and collaboratively.
- Demonstrate a positive demeanor and desire to succeed with a consistent record of establishing goals and achieving results
- Must possess the organizational skills to multi-task & work in a highly matrixed environment.
- Exhibit a high degree of flexibility to adapt in a constantly evolving environment
- Overnight travel may be required for customer visits, trainings & meetings.
- Demonstrate the 4i values of Thermo Fisher Scientific - Integrity, Intensity, Innovation, and Involvement

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