Workday Technical Lead

6 months ago

Toronto, Canada Teranet Full time

**Workday Technical Lead**

**Who We Are**

Teranet is Canada’s leader in the delivery and transformation of statutory registry services with extensive expertise in land and commercial registries. We also market insightful property and data solutions, as well as practice management automation to thousands of customers in the real estate, financial services, government, utilities, and legal markets. Founded in 1991, Teranet operates the Electronic Registration System for the Province of Ontario, Teranet Manitoba—a service provider to the Manitoba government, and Collateral Management Solutions—the market leader in Canadian lien registration and search, asset recovery services, and insolvency management. Most recently, Teranet expanded its global footprint by acquiring Foster Moore. This acquisition expands its registry solutions to include Catalyst; a commercial off-the-shelf registry software that delivers operational cost reductions enhanced security and process improvements. Teranet is owned by OMERS Infrastructure, a leading global infrastructure investment manager and the infrastructure arm of the Ontario Municipal Employee Retirement System.

**Connect. Grow. Thrive Together.**

**About the Role**

Teranet is currently seeking an experienced Contract Workday Technical Architect/Lead to cover a Maternity leave. You will act as a primary lead for day-to-day operations of the Workday platform and to support the development of the Workday architecture. You will be responsible for managing ongoing Workday projects, including implementation of new Workday modules, supporting requests for new enhancements and tasks as assigned that enable Workday to drive business alignment and maximize organizational and business performance. (30% of time allocated)

The Workday technical architect/lead will also have a working knowledge of the existing modules including: HCM, Absence, Payroll, Finance, Recruiting, Performance, Learning and Adaptive. You will be responsible to update the system configuration, security administration, data conversion, reporting, and dashboards across the various modules in the system (70% of time allocated).

**What You’ll Be Doing**
- You will be the primary point of contact for the day-to-day operations of the Workday platform and to support the implementation of new Workday enhancements and deployment of new functionality
- Provide technical support to the Workday team members on any issues, new enhancement requests and any other inquiries for the Workday platform (HCM, Financials, Adaptive).
- Coach and mentor team members on solution design, testing plans and impact analysis related to new Workday feature deployments.
- Coordinate, lead, and implement Workday releases by effectively collaborating with partners and stakeholders in IT, HR, Finance, and vendors throughout the lifecycle of a release or project.
- Partner with business partners to roll out new functionality and modules to promote business transformation. Support the implementation of new Workday modules
- Review Workday community to learn about newly anticipated features from Workday and keep pace with their innovation
- Conduct regular meetings with respective stakeholders to review Jira backlog and plan internal releases while ensuring team members follow the change management practices as outlined by the IT department
- Host Workday Change Advisory Board (CAB) meetings to walk stakeholders through the planned production changes for the given week, ensure that no changes conflict or impact user experience negatively
- Research, troubleshoot, and resolve production and integration issues in a timely manner. Support resolution of issues escalated; manage incidents, track ticket status
- Monitor, assess, and report on Workday health-check, system availability, and security audits. Monitor and report on Workday license usage and compliance
- Create, maintain, and manage business processes as defined in the Workday
- Create custom reports and support end-users with creating complex reports and resolving issues with existing reports

**About You**
- Undergraduate degree in Computer Science or equivalent
- Minimum of 5 years of practical Workday administration and implementation experience outlined above - including the design, configuration and support of various functional areas including: HCM, Financials and Adaptive.
- Agile Project Management experience is preferred (Agile Certification is desired)
- Experience with Workday Security Administration is required
- Experience with Workday custom reports and dashboard development
- Experience in writing documents and executing requirements, design, development, and testing
- Working knowledge of software development life cycle activities (i.e., requirements, analysis, design, construction, testing, and deployment)
- Experience with Jira Project Management Software is an asset
- Experience with ServiceNow ITSM software is an asset

**Why Teranet**

We may be a global innova

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