Client Care Specialist
1 month ago
We are the Canadian Division of Stewart Title Guaranty Company, a leading provider of residential and commercial title insurance. As one of the largest title insurers in the world, Stewart Title specializes in providing our clients with exceptional service, deep expertise and innovative solutions to help close their real estate transactions with peace of mind.
- Job Description- Job SummaryA Client care Specialist with our Operations Department in Toronto is responsible for answering calls including taking title insurance orders, responding to inquiries and processing title orders and final policies
**Responsibilities**:
- Field client calls including taking title insurance orders, responding to inquiries and questions
- Prepare and distribute general correspondence, documents and information packages.
- Handle customer inquiries, questions and problems
- Liaise with our Underwriting Department on title/survey problems, policy questions and customer concerns.
- Provide high quality service to clients
- Other duties as required or assigned
**Qualifications**:
- Excellent customer service skills and enjoy providing support over the phone
- Excellent organizational skills and ability to multi-task and meet tight deadlines
- Call Center experience an asset
- Some Real Estate Experience an asset
- PC skills and an understanding of the relationship between software and databases
- Proficient in MS Office products
- Attention to detail
- Ability to work well in a team-
- )- Telephone: 416.307.3300 (please ask to speak to a Human Resources representative)- Mail: 200 Bay Street, North Tower, Suite 2600, Toronto, ON M5J 2J2- Fax: 416.981.7214
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