Desktop Support Technician
1 day ago
**Duration**: 12 months
**Location**: Hybrid (Remote + Ottawa Downtown)
**Reliability Clearance is a must**
We are seeking a desktop support consultant for our direct client. The Desktop Support consultant will work with technology provisioning and asset management functions to provide effective deskside services to client staff. They will work directly with end users to troubleshoot technical issues not suited for remote support. They also will image and asset tag equipment, as well as deprovision equipment and manage stock levels in the client technology warehouse.
**Primary Responsibilities**
- Provides ongoing installation, configuration and routing maintenance and repair of equipment
- Implements modifications and enhancements as required
- Completes assigned project work in accordance with established project plan process steps
- Recognizes and resolved typical problems selecting solutions from established operating procedures and/or problem-solving methods
- Administers hardware and peripherals inventory including ordering asset tracking and disposals
- Ensures tracking / inventory of IT devices is done within the client Technology Warehouse in a timely and orderly manner
- Shipping and receiving of IT Assets from the client Head Office in Ottawa
- Provide deskside support services to local clients in the Ottawa office
- Image and provision laptops, desktops, and mobile devices
- Perform initial troubleshooting on possibly complex IT problems
- Develop and maintain procedure documentation as required
- Receive and unpack equipment to be provisioned to end users
- Knowledge of Windows 10 and the Microsoft Office suite required
- Knowledge of iOS and MDM concepts considered an asset
- Experience provisioning and supporting Microsoft Surface-family devices
- MCP, MCSA, MCSE, or other Microsoft certifications an asset
- Effective verbal and written communication skills, highly developed interpersonal skills and ability to set and prioritize work
**Skills Required**:
- Customer Focused, able to provide in person support to all levels of the organization
- Ability to work independently and as part of a team.
- Strong technical and problem-solving skills
**Assets**
Ability to speak French
**Job Types**: Full-time, Fixed term contract
Contract length: 12 months
Schedule:
- Monday to Friday
Licence/Certification:
- Reliability Clearance from the Government of Canada (preferred)
Work Location: Hybrid remote in Ottawa, ON
-
Desktop Support Technician
7 days ago
Ottawa, Canada Ovation Workspace Services Full timeDesktop Technician will provide day to day local **Salary**: $30.00-$40.00 per hour Schedule: - 8 hour shift Ability to commute/relocate: - Ottawa, ON K2K 2T6: reliably commute or plan to relocate before starting work (required) Application question(s): - Have you taken covid vaccination? **Education**: - Bachelor's Degree...
-
Desktop Support Technician
7 months ago
Ottawa, Canada Payments Canada Full timePayments Canada allows employees to work in an environment that best promotes their health and productivity, while providing quality in-person events and office experience. We aim to hire locally within the greater Ottawa and Toronto regions. - Get to Know Us We are a unique organization at the center of the payments ecosystem and Canadian economy. We are...
-
Desktop Support Technician
1 week ago
Ottawa, Canada RCGT Consulting Full time**Summary** **Responsibilities** - Diagnose, resolve and report first level IT hardware and software tickets - Act as a point of contact for all computer and system-related concerns for clients and other employees - Setup and configure workstations, monitors, printers, and other ID-related systems - Maintain a working log detailing all required system...
-
Desktop/network Technician
6 months ago
Ottawa, Canada Le Cordon Bleu Ottawa Full time**COMPANY PROFILE** Founded in Paris in 1895, Le Cordon Bleu is considered today the largest network of culinary and hospitality schools in the world with more than 30 schools in 20 countries and 20,000 students of over 100 nationalities trained every year. Le Cordon Bleu combines innovation and creativity with tradition through certificates, diplomas, and...
-
Desktop Support Specialist
7 months ago
Ottawa, Canada SIRVA Full timeRole Overview As a Desktop Support Specialist, you will work in a hybrid environment in our Ottawa office contributing to Sirva’s success by being responsible for the deployment, support and management of end user computing technology including desktops, laptops, printers, phones, VC units, mobile devices, and peripherals. The position puts a strong focus...
-
Desktop Support Technician
7 months ago
Ottawa, Canada Sybex Support Services LLC Full time**Job Types**: Part-time, Freelance Schedule: - Day shift - Monday to Friday - Night shift - On call - Weekends as needed **Experience**: - IT support: 1 year (preferred) Licence/Certification: - CompTIA A+ (preferred) Work Location: In person
-
Desktop Support Technician
7 months ago
Ottawa, Canada Sybex Support Services LLC Full time**Job Type**: Part-time Schedule: - 8 hour shift - Day shift - Monday to Friday - Morning shift - Weekends as needed - Weekends only **Experience**: - IT support: 1 year (preferred) Licence/Certification: - CompTIA A+ (preferred) Work Location: In person
-
Desktop Deployment Field Technician
4 months ago
Ottawa, Canada Dragonware Technologies Full timeDragonware Technologies Inc. delivers complete IT services. From planning and disposition to staffing and maintenance, we help our clients achieve their best through the most appropriate technology solutions. **Task, Duties & Responsibilities** - Focus on completing onsite activities in a timely and efficient manner, ensuring that communication is...
-
Desktop Support Specialist
7 months ago
Ottawa, Canada SIRVA Full timeRole Overview As a Desktop Support Specialist, you will contribute to Sirva’s success by being responsible for the deployment, support and management of end user computing technology including desktops, laptops, printers, phones, VC units, mobile devices and peripherals. The position puts a strong focus on providing a superior customer experience while...
-
Ottawa, Ontario, Canada Hire Intellect Full timeJob Title: Desktop Support Specialist for Complex EnvironmentsEstimated Salary: $80,000 - $110,000 per yearOttawa, Ontario (Onsite)About the Company:Hire Intellect is a specialized financial services provider to farming operations across Canada.Responsibilities:This role will be structured after our 'Hub and Spoke' model, where you will primarily be based...
-
Desktop Engineer
2 months ago
Ottawa, Ontario, Canada Hamilton Barnes Associates Limited Full timeLaunch Your IT Career with a Leading Government OrganizationAre you an ambitious IT professional looking to advance your career in a stable and growth-oriented environment?This role offers the opportunity to work with a prominent government organization that values employee development and professional excellence. With funded training and certifications, you...
-
IT Technician
7 days ago
Ottawa, Canada First Nations Financial Management Board Full time**Position Overview** Reporting to the IT Manager, the IT Technician supports the planning, implementation, and maintenance of all IT services and programs. The IT technician is responsible for timely and effective resolutions to end-user productivity issues as they relate to IT-serviced computer operations. This will be accomplished by performing...
-
Ottawa, Ontario, Canada S.i. Systèmes Full timeWe are seeking a Desktop Support Specialist to join our team at S.i. Systèmes to support a Windows 10 to 11 migration project. The successful candidate will provide on-site troubleshooting of network and software issues to ensure a seamless transition.About the RoleThis is a fantastic opportunity for an experienced Help Desk Specialist to take their career...
-
L1 Desktop Support Specialist
5 days ago
Ottawa, Canada Intega IT Full time**Job Description - L1 Desktop Support Specialist** Intega IT is a boutique IT Support Company. We pride ourselves in the service and delivery that we have consistently brought to our partners in the Ottawa community over the past 20 years. The role is an integral part of our Service Desk team providing remote technical support and guidance to awesome...
-
Desktop Support Analyst
7 months ago
Ottawa, Canada RADIX 247 IT SUPPORT Full timeEducation: College/CEGEP - Experience: 2 years to less than 3 years - or equivalent experience **Work setting**: - Help desk - Private sector **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to...
-
Desktop Eng
2 months ago
Ottawa, Canada Lumentum Full timelocations- Canada - Ottawa (Bill Leathem)- time type- Full time- posted on- Posted Today- job requisition id- 20241118- It's fun to work in a company where people truly BELIEVE in what they're doing! - We're committed to bringing passion and customer focus to the business._ - If you like wild growth and working with happy, enthusiastic over-achievers, you'll...
-
Desktop Deployment Specialist
7 months ago
Ottawa, Canada Harris Computer Systems Full timeHarris Computer is seeking a Desktop Deployment Specialist to join the Corporate IT (CIT) team based in our Ottawa, Ontario office!- Working for Harris is the perfect opportunity to fulfill your professional goals as well as achieve your personal goals and dreams! We are a financially proven, growing and stable company that offers employees the opportunity...
-
Desktop Deployment Specialist
7 months ago
Ottawa, Canada Harris Computer Systems Full timeHarris Computer is seeking a Desktop Deployment Specialist to join the Corporate IT (CIT) team based in our Ottawa, Ontario office!- Working for Harris is the perfect opportunity to fulfill your professional goals as well as achieve your personal goals and dreams! We are a financially proven, growing and stable company that offers employees the opportunity...
-
IT Field Technician
6 months ago
Ottawa, Canada Plaxonic Technologies Full time**Role: - **_**IT Field Technician**_ **Location: Ottawa, CA** **Duration: - Contract** Job Description & Skill Requirement: - Assemble hardware and professionally running cables within the cabinet. - . - Manage and deliver per SLA as defined by Thales - work with the Thales Project Manager on all installations. - Identify and mitigate risks that may...
-
Hands and Feet Support Specialist
2 months ago
Ottawa, Canada Axiom Technologies Full timeWe are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. **IT Skills and Experience** - Hands and Feet support for Infra...