Customer Success Manager

1 month ago


Stoney Creek, Canada GrowHaus Supply Co. Inc. Full time

**About us**

We are professional, agile, and agile.

Our work environment includes:

- Modern office setting
- Food provided
- Work-from-home days
- Growth opportunities

Job Overview:
We are seeking an experienced and highly motivated Operations Manager to join our team.

As an Operations Manager, you will be responsible for overseeing the day-to-day operations of our company in term of Order Fulfillment and overall Customer Experience, ensuring efficiency, productivity, and profitability.

This is a key role that requires strong organizational skills, understanding of web based systems, excellent problem-solving abilities, and the ability to work collaboratively with cross-functional teams.

**Duties**:

- Coordinate Order Processing, from Order origination to Customer Fulfillment
- Streamline processes and procedures to enhance operational effectiveness
- Collaborate with stakeholders to ensure seamless coordination and communication
- Oversee inventory management, including forecasting, ordering, and tracking
- Monitor budgetary constraints and make recommendations for cost-saving measures
- Ensure compliance with all relevant regulations and standards
- Identify opportunities for business growth and expansion

Qualifications:

- Proven experience in operations management or a similar role
- Excellent problem-solving abilities with a strategic mindset
- Exceptional organizational and time management skills
- Strong analytical skills with the ability to interpret data and make informed decisions
- Excellent communication and interpersonal skills

**Skills**:

- Order fulfillment
- Strategic planning
- Problem-solving
- Inventory management
- Business development
- Knowledge or ability to use online systems (ie Shopify, Quickbooks, WMS, etc.)

If you are a driven individual with a passion for Customer Sucess, we would love to hear from you.

**Job Type**: Part-time

Expected hours: 10 - 15 per week

**Benefits**:

- Casual dress
- Flexible schedule

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay
- Commission pay

**Education**:

- Secondary School (preferred)

Work Location: Hybrid remote in Stoney Creek, ON L8E 0C5

Application deadline: 2024-06-01
Expected start date: 2024-06-03



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