Coordinator - Leisure Services

2 weeks ago

Richmond, Canada City of Richmond BC Full time

**Coordinator - Leisure Services**:
The City of Richmond is committed to be the most appealing, livable, well-managed community in Canada, a goal that is only made possible by developing our most valuable asset - _our people_. This is a great opportunity to join our team and shape our community. The City of Richmond offers competitive pay programs, comprehensive benefits and attractive incentives. If you are looking to make a difference, and to share our vision “to be the most appealing, livable, and well-managed community in Canada”, then please apply.

**Overview**:
Reporting to the Manager, Community Recreation Services, this position carries out a variety of administrative work in planning, developing, coordinating and administering recreation service activities, programs and facilities operations for an assigned geographic area of Richmond or within a specific field of activity for the community-at-large. This position supervises and provides leadership to a variety of staff, including Community Facility Coordinator(s), Recreation Facility Clerk(s), Building Service Worker(s), and other staff and volunteers.

**Examples of key responsibilities include, but are not limited to**:

- Liaising and consulting with a Community Association or Society and their respective Council Liaison, other community partners, service providers, and stakeholders, and providing information and resources as required.
- Preparing, analyzing and forecasting City & Community Association/Society budgets.
- Developing and overseeing contracts, and minor and major capital projects, in collaboration with other City departments.
- Developing and promoting community support, engagement and involvement in recreation programs, services and events.
- Providing support, guidance and direction to a team to deliver public recreation programs, services and events.
- Ensuring that the objectives and requirements of the Division, Department and respective Community Association or Society are being met, while addressing community needs and interests.
- Supervising, developing, mentoring, and providing feedback to a group of staff, and including input into performance conversations as required.
- Overseeing and/or participating in the hiring, recruitment and training of staff, instructors and volunteers.

**Knowledge, Skills & Abilities**:

- Experience planning, organizing and overseeing public recreation programs, services and events, including but not limited to risk management, site logistics, staffing/volunteer coordination and promotion.
- Ability to develop and promote a diverse range of community interest and involvement in the recreation programs, services and events provided while striving for continuous improvement.
- Sound understanding of the principles, practices, objectives and philosophy of community recreation and of those used in the management and operation of recreational facilities, as well as the trends and leading practices.
- Knowledge of the rules, regulations, procedures and policies governing the work performed.
- Knowledge of the recreational needs and interests of the citizens in the assigned geographic area or community-wide field of activity.
- Experience supervising staff in a unionized environment and working in partnership with non-profit organizations.
- Knowledge of hiring, recruitment and training processes for staff, instructors and volunteers.
- Ability to supervise, assign, coordinate and delegate the work of staff groups, and assist or provide guidance to staff as required.
- Ability to liaise, consult and provide advisory services to a non-profit Community Association or Society.
- Ability to courteously and effectively deal with the public in providing information and assistance regarding Recreation and Sport activities and programs.
- Ability to facilitate and provide excellent customer experiences, and to effectively diffuse hostility and have difficult conversations with patrons as required.
- Ability to establish and maintain effective relationships with a variety of groups, businesses and Community Association/Society members.
- Ability to perform multiple tasks simultaneously, work well under pressure and deal with stressful situations with professionalism, timeliness and tact.
- Ability to work independently and contribute to a team
- Ability to address complex situations that require sound decision-making skills and judgement, initiative.
- Ability to manage operating budgets.
- Ability to prepare and maintain written correspondence, records and reports.
- Ability to use REDMS or a similar records management system.
- Knowledge in CLASS, Microsoft Word, Excel, PowerPoint, and Outlook.
- Ability to successfully clear a Police Information Check.

**Qualifications and Experience**:
Completion of a University Degree in Physical Education, Recreation Management or a related discipline including or supplemented by courses in specialized recreation services as required, plus a minimum of 5 years p

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