Client Service Representative

2 weeks ago


Remote, Canada minuteTakers inc. Full time

**Client Services Representative (Remote)**

Freelance Contractor - 1 year with the possibility of extension

Hours - Part-time; 20+ hours per week (daytime)

Pay - $22.50 per hour

Role: This part-time, remote, contract position will begin in April 2023 and run for one year, with an opportunity to continue. The Customer Services Representatives are assigned a geographic region for which they are the primary point of contact and are responsible for all everyday client relations. The Customer Services Representatives are integral members of the team.
- Schedule meetings
- Set up and/or update client account profiles
- Provide meeting materials to recording secretaries, etc. for all assigned clients
- Follow up with late minutes from the recording secretary
- Publish all minutes
- Generate invoice for meetings
- Respond to all client queries in a timely manner
- Complete all amendment requests

**Requirements**:

- Strong accuracy and attention to detail
- Strong written & verbal communications
- Computer/tech savvy and adapt to new software quickly
- Excellent communication skills - both written and verbal English
- Strong decision-making ability - shows good judgment and confidence
- Comfortable using Microsoft Office Suite, GMail, Google Calendar, Salesforce, Zoom and a SFTP server
- Must have access to own computer/laptop, reliable internet and phone

**Job Types**: Part-time, Freelance
Part-time hours: 20-35 per week

**Salary**: From $22.50 per hour

**Benefits**:

- Flexible schedule
- Work from home

Flexible Language Requirement:

- French not required

Schedule:

- Day shift

**Education**:

- DCS / DEC (preferred)

**Experience**:

- Administrative experience: 1 year (preferred)
- Front desk: 1 year (preferred)

**Language**:

- English (preferred)

Shift availability:

- Day Shift (preferred)

Work Location: Remote

Application deadline: 2023-03-24
Expected start date: 2023-04-03



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