Administrator/reception

2 weeks ago


Scarborough, Canada RNC Full time

**Administrator/ Reception - Scarborough, Head Office**
**Schedule: Tuesday to Friday, 9:00 a.m. to 2:30 p.m. or 9:30 a.m. to 3:00 p.m.**

**DUTIES**:

- General reception tasks: answering telephone calls, greeting clients, facsimile distribution
- Pre-screen telephone inquires and schedule virtual intake appointments using online calendar appointment system
- Review and logging of program referrals in a timely manner, scheduling them for intake screenings
- Address general questions regarding programming received from potential or existing referrals and referral parties
- Contact clients 1-day prior to appointment to remind them and confirm their appointment and receipt of the consent form and virtual appointment link
- Complete intake screenings with clients
- Copy screening results and indicate acceptances and non-acceptances as per report in referral management system
- Log accepted clients onto program client list
- Log client progress in trackers, such as core program completions, post program contacts and transitions
- Copy assessment reports and core completion reports into electronic system
- Assist with collating program monthly stats
- Participate in general outreach efforts both on site as well as at locations of community partners and employers in Toronto and Peel region
- Complete backup administrative tasks to address overflow needs
- Maintain office appearance and facilitate general office housekeeping, i.e. replenishing paper, identifying supply needs, requesting service calls.

**QUALIFICATIONS**:

- 2+ years of administrative experience
- Previous experience conducting reception duties including: answering and transferring telephone calls, greeting clients and maintaining reception space
- Excellent knowledge of Microsoft Office programing, including: Word, Excel and Teams
- Advanced English communication skills, both verbal and written
- Superior organizational skills, with ability to time manage and prioritize duties
- Strong interpersonal, interviewing and presentation skills
- Ability to compose accurate and detailed reports in a timely basis

**Job Type**: Part-time
Part-time hours: 20 per week

**Salary**: $20.00-$22.50 per hour

Schedule:

- Day shift

Work Location: In person

Expected start date: 2023-04-17



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