Office Manager and Medical Office Assistant

6 months ago


Vancouver, Canada Granville Pediatrics and Family Clinic Full time

Responsibilities as an MOA:

- Perform administrative tasks such as answering phone calls, scheduling appointments, and managing patient records
- Greet patients and visitors, ensuring a positive and welcoming experience
- Assist with billing claims processing
- Coordinate referrals to specialists and other healthcare providers
- Manage referrals we recieve in the clinic

Office Manager Role:

- Maintain inventory of office supplies and order as needed
- Ensure compliance with HIPAA regulations and maintain patient confidentiality
- Assist with training and onboarding of new staff members
- Provide support to physicians and other medical staff as needed

**Requirements**:

- High school diploma or equivalent required; associate's degree in healthcare administration or related field preferred but not required. We are looking for someone who is interested in taking initiative, recognizing what needs doing, able to work independently, and wants to be part of a team
- Able to recognize when to ask for help, and advocates for more support if needed
- Proven experience in a medical office setting or similar administrative role
- **Strong organizational skills with the ability to multitask and prioritize tasks effectively**
- Knowledge of medical terminology, procedures
- Proficient in using ACCURO EMR (this is mandatory)
- Excellent communication and interpersonal skills, with the ability to interact professionally with patients, staff, and external contacts
- Attention to detail and accuracy in all aspects of work

**Job Types**: Full-time, Part-time, Permanent

**Salary**: $25.00-$30.00 per hour

Expected hours: 20 - 40 per week

**Benefits**:

- Dental care
- Extended health care
- Paid time off

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay

**Education**:

- Secondary School (preferred)

**Language**:

- English (required)

Ability to Commute:

- Vancouver, BC V6M 3C5 (required)

Ability to Relocate:

- Vancouver, BC V6M 3C5: Relocate before starting work (required)

Work Location: In person



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