Medical Office Assistant
1 month ago
**Medical Office Assistant and Concierge 医疗诊所前台和医疗客服**
Part time move to full time available 3-5 days/week
Oasis MD Medical and Skin Care Clinic 绿洲医疗
Address: 8138 Granville Street
Welcome to Oasis MD绿洲医疗, an Oasis for health and beauty. We provide premium medical services and cosmetic services.
We are looking for a MOTIVATED, outgoing, passionate, energetic, respectful, and meticulous individual with experience in medical administration and healthy interest in cosmetic and beauty. You will provide excellent patient care and service to our patient which includes VIP and executive health patients in a relaxed and premium environment.
This position will challenge you beyond medical assistant tasks, but also give you the opportunity to grow your ability to provide top notch service in both medical and aesthetic fields. You will be expected to be self-directed to grow and help our business flourish.
We will train you to succeed
Website:
**Duties & Responsibilities**:
Below are the general tasks that could be expected of you, but are not limited to:
**General Responsibilities**
Answering phones
Filing and faxing
Maintaining doctor's schedules efficiently
Maintaining the front desk and reception areas
Handling correspondences
Arranging and following up on specialist referrals and appointments
Greeting, registering, and rooming patients
Prepping and cleaning of exam rooms
Sanitation and instrument sterilization
Keep clinic and rooms organized
**VIP Concierge Responsibilities**:
Answer questions immediately upon receipt from VIP channels.
Answer questions appropriately on behalf of physicians
Membership management through reminders and engaging with patients
**Sales**:
Proficient in offering appropriate memberships and packages to clients
Keeping up on leads and sales
Discuss pricing and receive payments through various methods
(Wechat pay/Ali pay/Jane App/EFT)
Meet monthly sales targets
Open to Social Media posts
**Qualifications**:
Language: Mandarin / Cantonese is an asset. English required.
**Education**:
MOA certificate from an accredited educational institution
- 2-year experience as an MOA_
- An equivalent combination of education, training, and experience_
Must be legally entitled to work in Canada
Excellent written and oral communication skills
Able to type on keyboard natively
Excellent customer service skills and strong patient focus
Knowledge of MYLE EMR skill is an asset
Strong organizational and prioritization skills
Ability to work in a fast-paced environment
Knowledge of medical terminology and medical office procedures
Ability to take initiative, multi-task, solve problems and work independently and in a team environment
Experience with MSP/ICBC/WCB billing is an asset
Reliable transportation required
**Compensation**:
$19 - $22/hour + commissions depending on experience
**Additional Perks and Benefits**:
Employee health benefits 100% coverage (after probation)
Parking available on site
**Start Date**:ASAP or Early February 2025
**Work Remotely**:No
**Job Types**: Full-time, Part-time
Pay: $20.00-$25.00 per hour
Expected hours: 30 - 40 per week
Additional pay:
- Bonus pay
- Commission pay
**Benefits**:
- Dental care
- Extended health care
- Flexible schedule
- On-site parking
- Vision care
Flexible language requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Ability to commute/relocate:
- Vancouver, BC V6P 4Z4: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Medical office: 2 years (preferred)
**Language**:
- Mandarin (required)
Work Location: In person
Expected start date: 2024-11-11
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