Job Coordinator/dispatcher

2 weeks ago


Hamilton, Canada Pitton Plumbing & Heating Inc. Full time

Answer all phone lines efficiently while maintaining customer satisfaction
- Dispatch personnel according to schedules and work orders, or as required by emergency situations
- Cohesively work together with other staff to establish schedules for technicians
- Maintain contact with drivers throughout their shifts and address any routing issues they might have
- Monitor road conditions, construction zones, and accidents in order to revise routes as needed
- Update customers on the status of their service calls/deliveries including any delays that occur
- Maintain technician work records using computerized or manual methods and ensure time sheets and payroll summaries are completed accurately
- Processing payments for customers and responsible for all accounts receivable matters
- Minor accounts payable duties

**Job Types**: Full-time, Permanent

**Salary**: $55,000.00-$60,000.00 per year

**Benefits**:

- Casual dress
- Dental care
- On-site parking

Schedule:

- Day shift
- Monday to Friday
- No weekends

Work Location: In person



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