Bilingual (French/english) Disability Claim Manager

6 months ago

Saskatoon, Canada SP Data Digital Full time

We are looking to hire a **Bilingual (French/English) Disability Claim Manager** to join Empire Life’s Group Operations team. The Claim Manager applies disability management best practices to effectively manage the payment, expenses and risk associated with weekly indemnity and long-term disability claims within approved authority limits. Successful applicants will report to the Manager, Life and Disability Claim Management.

**What will you do?**
- Investigate, evaluate and determine eligibility for initial and ongoing payment claims based on medical information, job requirements, non-medical factors, contract terms and department/industry protocols within established service standards
- Manage active claims duration by utilizing best practices
- Interview claimants and employers through telephone interviews
- Ensure accurate and timely documentation of all communication with customers
- Formulate and implement a detailed case management plan on each file with a focus on a timely, sustainable and safe return to work; interact with and appropriately challenge treating physicians and employers; make referrals for independent medical assessments and to alternate insurance organizations (federal, provincial and private insurers)
- Collaborate with in-house return-to-work facilitators to design and monitor return-to-work programs
- Collaborate with team members to exchange ideas, gather information and offer solutions on claims
- Ensure proactive communication with our customers regarding claim status and developments based on department standards
- Be accountable for positive file resolution and appropriate outcomes

**What is in it for you?**
- Competitive salary with annual pay increases
- Annual bonus program, which recognizes both strong company performance and individual contributions
- A comprehensive employer-funded benefits package that includes life insurance, disability, health and dental and a generous health account
- Flexible work arrangements and an annual allotment of personal health days
- Four weeks annual vacation from the hire date
- A defined contribution pension plan with generous employer-matching
- Top-up programs for parental leave and compassionate leave
- Employer-sponsored wellness and recognition programs
- A cash employee referral program
- Impactful work - get to work on meaningful projects that positively impact our customers, company, and society
- Deliver excellence - provide a personal, accurate, professional, and courteous service and resolution to our customers

**What makes you a good fit?**
- The ability to read write and speak fluently in both French and English
- 3+ years of work experience in disability claim management
- Knowledge of medical terminology and Disability Management best practices/protocols
- Knowledge of relevant provincial employment legislation and legal requirements
- Completion of a university degree in anatomy, biology, kinesiology, life sciences or psychology an asset
- Well-developed verbal/written communication and interpersonal skills
- Well-developed customer relations skills
- Ability to work independently and as a collaborative team member
- Ability to prioritize and balance multiple tasks
- Ability to research, analyze, evaluate, negotiate, make decisions and resolve problems
- LOMA 280, 290, HIAA, CEBS - GBA are assets
- Have the ability to travel to an Empire Life location, if required

**Que ferez-vous?**
- Enquêter, évaluer et déterminer l'admissibilité aux demandes de paiement initiales et continues en fonction des informations médicales, des exigences du poste, des facteurs non médicaux, des conditions du contrat et des protocoles du département/de l'industrie dans le cadre des normes de service établies
- Gérez la durée des réclamations actives en utilisant les meilleures pratiques
- Interviewer les demandeurs et les employeurs par le biais d'entretiens téléphoniques
- Assurer une documentation précise et opportune de toutes les communications avec les clients
- Formuler et mettre en œuvre un plan de gestion de cas détaillé pour chaque dossier en mettant l'accent sur un retour au travail rapide, durable et sécuritaire ; interagir avec les médecins traitants et les employeurs et les remettre en question de manière appropriée ; orienter les patients vers des évaluations médicales indépendantes et vers d'autres organismes d'assurance (assureurs fédéraux, provinciaux et privés)
- Collaborer avec les facilitateurs internes du retour au travail pour concevoir et suivre les programmes de retour au travail
- Collaborer avec les membres de l'équipe pour échanger des idées, recueillir des informations et proposer des solutions aux réclamations
- Assurer une communication proactive avec nos clients concernant l'état et l'évolution des réclamations en fonction des normes du service
- Être responsable de la résolution positive des dossiers et des résultats appropriés

**Qu'est-ce que vous y gagnez ?**
- Salai

  • Bilingual (French/english) Disability Claim Manager

    6 months ago

    Saskatoon, Canada SP Data Digital Full time

    We are looking to hire a **Bilingual (French/English) Disability Claim Manager** to join Empire Life’s Group Operations team. The Claim Manager applies disability management best practices to effectively manage the payment, expenses and risk associated with weekly indemnity and long-term disability claims within approved authority limits. Successful...

  • Disability Claims Representative

    3 months ago

    Saskatoon, Canada Saskatchewan Teachers Federation Full time

    Department LTD Claims Location Saskatoon - Head Office Position Type Full Time Salary $59,676.39 - $77,592.69 Date 2024.09.10 Description **Our purpose** The Saskatchewan Teachers’ Federation has advanced the interests of teachers and advocated for excellence in public education for more than 80 years. We are a professional organization...

  • IT Technical Support

    6 months ago

    Saskatoon, Canada Procon Group of Companies Full time

    **Procon Mining and Tunnelling (Procon)** is one of the leading mine development contractors in North America. We are specialized in underground mine development, contract mining, underground excavations, civil tunneling and mining related construction projects. Centered by our people, our company culture is driven on the tenets of integrity, innovation,...

  • Disability Claims Coordinator

    6 months ago

    Saskatoon, Canada Saskatchewan Blue Cross Full time

    Saskatchewan Blue Cross®, one of Saskatchewan’s Top Employers, is currently recruiting for a full-time Disability Claims Coordinator to join our Life & Disability Services Department. This position offers the flexibility to work in-office or participate in hybrid options based in our Saskatoon or Regina office. This is a temporary position (for up to 9...

  • Disability Case Manager

    2 months ago

    Saskatoon, Canada Saskatchewan Blue Cross Full time

    Saskatchewan Blue Cross®, one of Saskatchewan’s Top Employers, is currently recruiting for a Disability Case Manager to join our team in the Life & Disability Services Department. This position offers the flexibility to be in-office or participate in hybrid options in either our Saskatoon or Regina office. This is a temporary position up to December 31,...

  • Disability Case Manager

    7 months ago

    Saskatoon, Canada Saskatchewan Blue Cross Full time

    Saskatchewan Blue Cross®, one of Saskatchewan’s Top Employers, is currently recruiting for a full-time permanent _Disability Case Manager_ to join our team in the Life & Disability Services Department. This position offers the flexibility to be in-office or participate in hybrid options in our Saskatoon or Regina office. **J**OB FUNCTION** **WHY CHOOSE...

  • Disability Service Representative

    3 months ago

    Saskatoon, Canada Saskatchewan Teachers Federation Full time

    Department LTD Claims Location Saskatoon - Head Office Position Type Temporary Full Time Salary $53,079.67 - $69,007.40 Date 2024.09.10 Description **2 Year Temporary, with the possibility of extension** **Our purpose** The Saskatchewan Teachers’ Federation has advanced the interests of teachers and advocated for excellence in public education...

  • Bilingual French Financial Service and Collections

    3 weeks ago

    Saskatoon, Canada Singlepoint Group International Full time

    The Bilingual French Financial Service and Collections Representatives at SinglePoint are dedicated professionals who exemplify professionalism, responsibility, and goal-orientedness. Our Bilingual French Financial Service and Collections Representatives handle inbound and outbound customer interactions while maintaining a strong focus on providing...

  • Claims Consultant

    2 months ago

    Saskatoon, Canada Aon Full time

    Are you passionate about managing corporate clients’ claims from start to finish, advocating for their interests and interpreting insurance policies with precision? Ready to negotiate successful claim resolutions, build industry relationships, and play a pivotal role in achieving client satisfaction? If so, read on! We're currently hiring candidates...

  • Claims Consultant

    3 months ago

    Saskatoon, Canada Aon Full time

    Are you passionate about managing corporate clients’ claims from start to finish, advocating for their interests and interpreting insurance policies with precision? Ready to negotiate successful claim resolutions, build industry relationships, and play a pivotal role in achieving client satisfaction? If so, read on! Applicants must be legally authorized to...

  • Manager, Disability Services

    1 week ago

    Saskatoon, Canada Saskatchewan Teachers Federation Full time

    Department LTD Claims Location Saskatoon - Head Office Position Type Temporary Full Time Salary $97,206.36 - $126,316.89 Date 2024.12.09 Description This is a temporary position, for a term up to two (2) years. **Our purpose** The Saskatchewan Teachers’ Federation has advanced the interests of teachers and advocated for excellence in public...

  • Claims

    6 months ago

    Saskatoon, Canada Walmart Canada Full time

    **Position Summary... **:To obtain proper credit from all Vendor Partners and control Inventory through proper merchandise handling procedures according to company guidelines while providing exceptional customer service to vendor partners, associates, as well as with customers while on the sales floor. **What you'll do...**: 1. Assists in Shrink prevention...

  • Claims Consultant

    2 weeks ago

    Saskatoon, Saskatchewan, Canada Aon Full time

    About the RoleWe are seeking a highly skilled Claims Consultant to join our Western Canada team. As a Claims Consultant, you will be responsible for the process of reporting, documenting, and settlement of claims on behalf of clients to an insurance company.Key ResponsibilitiesClaims Advocacy: Provide claims advocacy at a junior to intermediate capacity,...

  • Claims Desk Adjuster

    6 months ago

    Saskatoon, Canada Sandbox Mutual Insurance Full time

    **Claims Desk Adjuster** As a property and casualty insurance specialist for more than 100 years, Sandbox Mutual Insurance Company seeks opportunities to be the preferred insurance carrier. At Sandbox, we not only celebrate people, but we are driven by a relentless need to build personal connections resulting in exceptional customer experiences. Join a team...

  • Claims Processor

    2 months ago

    Saskatoon, Canada Magic Paint and Body Full time

    **Overview** **Duties** - Review incoming claims for completeness and accuracy. - Process claims by verifying information and ensuring compliance with company policies. - Maintain organized files for all processed claims, ensuring easy retrieval and reference. - Collaborate with team members to improve processing efficiency and accuracy. - Stay updated on...

  • TurboTax Live French Bilingual Tax Professional

    2 days ago

    Saskatoon, Canada Intuit Full time

    OverviewIf you are a highly motivated and experienced tax professional with excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will accelerate our goal of “Powering Prosperity Around the World” by providing expert guidance and support to our customers as they navigate the TurboTax...

  • Reporter-editor (French Services)

    3 months ago

    Saskatoon, Canada CBCRadio-Canada Full time

    Position Title: Reporter-Editor (French Services) Status of Employment: Permanent Position Language Requirement: English, French Language Skills: English (Reading - B - Intermediate), English (Speaking - B - Intermediate), English (Writing - B - Intermediate), French (Reading), French (Speaking), French (Writing) Work at CBC/Radio-Canada At...

  • Reporter-editor (French Services)

    3 months ago

    Saskatoon, Canada CBCRadio-Canada Full time

    Position Title: Reporter-Editor (French Services) Status of Employment: Permanent Position Language Requirement: English, French Language Skills: English (Reading - B - Intermediate), English (Speaking - B - Intermediate), English (Writing - B - Intermediate), French (Reading - E - Exempt), French (Speaking - E - Exempt), French (Writing - E -...

  • Claims Analyst I

    7 months ago

    Saskatoon, Canada Saskatchewan Blue Cross Full time

    Job Details Description Saskatchewan Blue Cross®, one of Saskatchewan’s Top Employers, is currently recruiting for a full-time Claims Analyst (I) to join our team in the Health & Dental Claims department. This is a temporary position (for up to 12 months) with the possibility of extension. This position offers the flexibility to be in-office...

  • Claims Analyst I

    6 months ago

    Saskatoon, Canada Saskatchewan Blue Cross Full time

    Saskatchewan Blue Cross®, one of Saskatchewan’s Top Employers, is currently recruiting for a full-time _Claims Analyst (I)_ to join our team in the Health & Dental Claims department. This is a temporary position (for up to 12 months) with the possibility of extension. This position offers the flexibility to be in-office or participate in hybrid options in...