Accounts Receivable Coordinator

6 months ago

Toronto, Canada Arbor Memorial Inc Full time

À Arbor Memorial, vous serez entouré de collègues attentionnés et de dirigeants expérimentés et dynamiques au sein d'une entreprise canadienne bien établie. Vos compétences et vos connaissances contribueront au final à des expériences significatives pour les familles que nous servons. Cela s'avère incroyablement gratifiant. Faire vraiment bouger les choses est rare. Les membres de notre équipe ont cette possibilité tous les jours.

Travailler à Arbor ne se limite pas seulement à une rémunération compétitive. Nous nous investissons dans une culture de l'apprentissage au sein de notre entreprise et nous engageons à offrir des ressources en matière de santé et de bien-être à tous les employés ainsi qu'à leurs familles. Nous proposons également de solides régimes de mesures incitatives et de prestations sociales pour soutenir votre planification et votre stabilité financières à long terme.

**Emplacement***:
Notre siège social se trouve au cœur du Bloor West Village à Toronto, à quelques pas de la station de métro Jane. Ce poste est également un poste hybride combinant le télétravail et l'obligation de se rendre au bureau en fonction des besoins.

**À propos du poste**:
Relevant du directeur des comptes débiteurs et respectant les politiques et procédures de l’entreprise et du service des comptes débiteurs, vous serez chargé(e) de soutenir les efforts de recouvrement des comptes débiteurs de l’entreprise.

Vous aurez l’occasion de contribuer à la maximisation de la rentabilité de l’entreprise en atteignant les objectifs du département des comptes débiteurs et en veillant à ce qu’un service exceptionnel soit fourni aux clients et aux collègues.

**Qualifications clés et aptitudes avérées**
**:

- Diplôme de fin d'études secondaires ou équivalent avec 1 an d'expérience dans le domaine du recouvrement.
- Autonome et capable de travailler efficacement de manière indépendante ou au sein d'une équipe.
- Excellente attention aux détails et niveau de précision élevé et constant.
- Compétences exceptionnelles en matière de relations interpersonnelles, de négociation et de communication, à l'oral, à l'écrit et lors de présentations.
- Démontre de solides compétences en matière de service à la clientèle et la capacité de travailler en partenariat avec tous les niveaux de l'organisation.
- Incarne les valeurs d'Arbor que sont la compassion, l'intégrité, la confiance, le travail d'équipe et l'excellence.
- Capacité à travailler dans un environnement de bureau au rythme rapide.
- Capacité à effectuer plusieurs tâches, à respecter les délais et à travailler de manière indépendante ainsi que dans un environnement axé sur le travail d'équipe.

**Responsabilités**
**:

- Mener des activités liées aux comptes débiteurs, y compris, mais sans s’y limiter:

- Passer des appels téléphoniques et envoyer des lettres, des courriers électroniques et des télécopies aux clients externes ;
- Traiter les paiements des clients (y compris les arriérés et les paiements récurrents) ;
- Distribuer des reçus d’enregistrement pour les lettres de recouvrement de l’Ontario ;
- Envoyer des courriels mensuels sur les arriérés aux gestionnaires et aux conseillers de vente ; et
- Traiter les modifications et les annulations de contrats dans le logiciel de gestion des contrats.
- Résoudre les questions relatives aux comptes débiteurs des clients.
- Mettre à jour les notes et les registres d’appels des clients en indiquant les efforts déployés en matière de comptes débiteurs et les détails des paiements attendus dans le logiciel de gestion des contrats.
- Fournir un excellent service à la clientèle, tant interne qu’externe.
- Rapprocher et finaliser les dépôts bancaires quotidiens.
- Traiter les mises à jour quotidiennes pour les paiements automatisés.
- Imprimer les relevés et les lettres des comptes débiteurs et les remettre à la salle de courrier.
- Transmettre les informations relatives aux comptes aux agences de recouvrement tierces.
- Conserver et classer les dépôts bancaires et les dossiers de paiement.
- Effectuer d’autres tâches, selon les besoins.

**À notre sujet***:
À Arbor Memorial, votre carrière peut signifier plus. En tant que partenaires compatissants dans chaque expérience de commémoration et de célébration, notre équipe constitue une communauté orientée vers les familles et leurs êtres chers. Il s'agit d'un travail enrichissant qui a une incidence directe sur la vie des autres. Notre approche bienveillante se traduit par la manière dont nous nous traitons les uns les autres en tant que membres de l'équipe.

Lancez-vous le défi de progresser dans de nouvelles directions et de vous distinguer par des moyens qui comptent vraiment - joignez-vous à Arbor Memorial.
- Arbor _
- Memorial_
- _
- souscrit au principe_
- _
- de l'égalité d'accès à_
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- l'emploi_
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- et_
- _
- vis

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