Case Manager

6 months ago

Surrey, Canada Progressive Intercultural Community Services Society Full time

**Job Title**:Case Manager

**Location**:PICS Surrey Head Office

**Project**:Career Paths

**Hours**: 35 hours per week

**Reports to**: Manager

**Wage**: $25 - $27

The Career Path for Skilled Immigrants program provides customized services that assist skilled immigrants (in sales and service) obtain employment in their specialized field. It provides skills and qualifications assessment, career planning, language skills upgrading, job search assistance, mentoring and practicum opportunities, and financial support for training and upgrading.

As part of the Career Paths for Skilled Immigrants program, the Case Manager works with a diverse range of skilled individuals to assist them in securing employment in their specialized field.

The Case Manager for this program will also be required to participate in marketing, outreach and promotional activities for the program.

**Key Responsibilities and Duties**:

- conduct formal needs assessments through a structured interview process to jointly identify and prioritize issues that are keeping the client from achieving employment. make referrals to specialized assessment providers as required;
- develops, reviews and updates action plan according to client needs and program requirements;
- identifies job coaching/mentoring need and coordinate with mentor services as required;
- monitors client progress by reviewing activities and results on an agreed upon schedule;
- conduct one-on-one employment counseling to enhance self-sufficiency and labour market attachment;
- supports clients in the development of effective resumes, networking, accessing the hidden job market and other job search activities;
- determines client needs and eligibility for (and administer) financial supports;
- facilitates career exploration and pre-employment workshops as required;
- prepares client progress notes, action plans and follow-up reports in accordance with ministry requirements;
- participates in marketing, outreach and promotional activities for the program; and
- performs other program-related duties as assigned from time to time.

**Job Skills and Abilities**:

- ability to focus and concentrate on achieving consistent results;
- demonstrates initiative in meeting goals and targets;
- demonstrated ability in providing exceptional customer service and resolving issues both in person and in a virtual service delivery environment;
- ability to manage a large caseload while balancing between client services and outcome targets;
- strong interpersonal skills and capability of working with specialized populations;
- ability to facilitate employment workshops is an asset;
- excellent time management and organizational skills; and
- effective English verbal and written communication skills; fluency in French, Hindi, Punjabi, Urdu, Tagalog, Mandarin, or Arabic is an asset.

**Knowledge and Experience**
- bachelor’s degree or diploma in a related discipline and/or an equivalent combination of experience and education may be considered;
- certified Career Practitioner Certification or currently working toward the designation;
- experience conducting and interpreting client needs assessments;
- experience providing individualized, on-line, or group employment and career counselling services;
- demonstrated experience motivating, coaching and mentoring clients with complex barriers and a broad range of cultural backgrounds;
- demonstrated experience building partnerships with employers, community agencies and other stakeholders;
- demonstrated knowledge of local labour market issues, especially those related to immigrant and refugee clients;
- experience and technical ability to provide virtual services; and
- familiar with utilization of PLAR assessments.

**Other Requirements**
- ability to travel within Metro Vancouver for outreach and marketing services;
- valid driver’s license and access to suitable vehicle is an asset; an
- clean criminal record (vulnerable sector) is required.

**How to Apply**: Please submit a resume and cover letter, stating salary expectations.
- (PICS is an equal opportunity employer. We thank all who apply, but only applicants selected for an interview will be contacted. No phone calls please.)_

Pay: $25.00-$27.00 per hour

Expected hours: 35 per week

**Benefits**:

- Dental care
- Extended health care

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

Work Location: In person

  • Case Manager

    4 days ago

    Surrey, Canada Simon Fraser University Full time

    Union/Affiliation: **Administrative and Professional Staff (APSA)** - Pay range: **$99,865 to $119,148 annually** - SFU Department Descr: **Office of Student Support, Rights & Responsibilities** - Position Grade: **12** - # of openings: **1** - Biweekly Hours: **72** **Who We Are** Simon Fraser University is a leading research university, advancing an...

  • Case Manager

    2 months ago

    Surrey, Canada JYH Immigration Limited Full time

    Case Manager / Case administrator - Ensure all required immigration forms and related documents are accurately completed and ready for submission. - Communicate with clients to gather any requested documentation and clarify any uncertainties. - Stay updated on current immigration laws, policies, and programs to provide informed advice to...

  • Case Manager

    2 months ago

    Surrey, Canada TNC Immigration Full time

    **Job Overview** We are seeking a dedicated and detail-oriented Case Manager to join our team. This role requires effective communication, research capabilities, and the ability to manage multiple tasks simultaneously.. **Responsibilities**: - Fill in data in the IRCC forms - Maintain accurate and up-to-date records - Manage multiple cases simultaneously...

  • Disability Case Manager

    6 months ago

    Surrey, Canada Lifemark Health Group Full time

    **Disability Case Manager** **Location**:This is a remote-based position **Status**: Temporary Full-Time **Salary range**: $53,000 - $65,000 **Lifemark’s Disability Management Services department is growing, and we have an** **immediate opening for a Disability Case Manager!** Are you looking for a supportive, collaborative workplace with great teams...

  • Immigration Case Manager

    6 months ago

    Surrey, Canada Bright Light Immigration Services Full time

    **Job Posting: Immigration Case Manager** **Location**: 6638 - 152A Street, Surrey, British Columbia, Canada **Experience**: Minimum 6 months of relevant experience required, including 6 months of experience working in immigration with up-to-date knowledge of immigration pathways **Employment Type**: Full-time, fixed schedule We are seeking a dedicated...

  • Disability Case Manager

    1 month ago

    Surrey, Canada Disability Management Institute Inc. Full time

    **Disability Management Institute (DMI)** offers small and medium sized employers flexible innovative solutions to their disability management needs. Our specialties include: WCB/WSIB Claims Management, Self-Funded Sick Leave Adjudication, and Non Occupational Absence Management, Return to Work Planning, Disability Management, and STD, MTD, and LTD Claims...

  • C6-case Manager-grid34

    1 week ago

    Surrey, Canada Phoenix Society Full time

    **Title**: Case Manager (Grid34) **Number of Positions**: 1 **Competition Number**: C6 **Location**: Rising Sun **Position Status**: Full-time, 37.5 hours per week **Reports to**: Senior Program Manager, Rising Sun **Compensation**: $31.56 - $33.28 **Job Summary**: The Case Manager at Phoenix Society facilitates the recovery and capacity-building of...

  • Case Manager

    3 months ago

    Surrey, Canada Lifemark Health Group Full time

    **Disability Case Manager** Employment Status: Temporary Full Time (6 months) Our Disability Management Services department is growing, and we have an immediate opening for a Disability Case Manager! Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You have come to the right place. We’re looking for...

  • Case Worker

    3 months ago

    Surrey, Canada VRS Client Services Society Full time

    **Position Purpose Summary**: The Veterans Housing and Support Program ‘**Case Worker**’ will work within a trauma-informed, client-centered, and recovery-oriented framework to support clients of VRS Communities Veteran Supportive Transitional Housing Program in all aspects of personal development and growth. This includes life skills and relevant social...

  • C3-case Manager-grid34

    1 month ago

    Surrey, Canada Phoenix Society Full time

    **Title**: Case Manager, The Nest (Grid34) **Number of Positions**: 1 **Competition Number**: C3 **Location**: The Nest **Position Status**: Full-time, 37.5 hours per week **Reports to: Program Manager, The Nest **Compensation**: $31.56 - $33.28 **Job Summary**: The Case Manager at Phoenix Society facilitates the recovery and capacity-building of...

  • C1-case Manager-grid34

    2 months ago

    Surrey, Canada Phoenix Society Full time

    **Title**: Case Manager (Grid34) **Number of Positions**: 1 **Competition Number**: C1 **Location**: The Nest **Position Status**: Full-time, 37.5 hours per week **Reports to**: Program Manager, The Nest **Compensation**: $31.56 - $33.28 **Job Summary**: The Case Manager at Phoenix Society facilitates the recovery and capacity-building of clients to...

  • 2slgbtqi+ Case Specialist

    3 weeks ago

    Surrey, Canada DIVERSEcity Community Resources Society Full time

    **Job Title**: 2SLGBTQI+ Case Specialist **Status**: Temporary, Part Time (Union Position) **Grid**: 12 **Hours**:28 **Rate**: $29.17- $33.49 (Starting at $29.17/hr) **Schedule**: 4 days/week (Monday - Friday) Start Date: ASAP End Date: March 31, 2025, or return of incumbent. **Date Posted**:December 4, 2024 **Anticipated Start Date**: ASAP **Closing...

  • C3-Case Manager-Grid34

    2 weeks ago

    Surrey, Canada Phoenix Drug & Alcohol Recovery and Education Society Full time

    Title:Case Manager, The Nest (Grid34)Number of Positions:1Competition Number:C3Location:The NestPosition Status:Full-time, 37.5 hours per weekReports to: Program Manager, The NestCompensation:$31.56 - $33.28Job Summary:The Case Manager at Phoenix Society facilitates the recovery and capacity-building of clients to maximize their social and economic potential...

  • C2-transitional Housing Case Manager-grid34

    2 months ago

    Surrey, Canada Phoenix Society Full time

    **Title**: Transitional Housing Case Manager (Grid34) **Number of Positions**: 1 **Competition Number**: C2 **Location**: Phoenix Centre **Position Status**: Full-time, 37.5 hours per week **Reports to: Program Manager, Assistant Manager Transitional Housing **Compensation**: $31.56 - $33.28 **Job Summary**: The Case Manager at Phoenix Society...

  • C4-transitional Housing Case Manager

    1 month ago

    Surrey, Canada Phoenix Society Full time

    **Title**: Transitional Housing Case Manager (Grid34) **Number of Positions**: 1 **Competition Number**: C4 **Location**: Phoenix Centre **Position Status**: Full-time, 37.5 hours per week **Reports to**: Program Manager **Compensation**: $31.56 - $33.28 **Job Summary**: The Case Manager at Phoenix Society facilitates the recovery and...

  • Major Case Management

    6 months ago

    Surrey, Canada EDIV MCMOSC - RCMP Full time

    Royal Canadian Mounted Police - “E” Division, ISOC - Major Case Management Operation Service Centre (MCMOSC), Various locations Kelowna (British Columbia), Nanaimo (British Columbia), Prince George (British Columbia), Surrey (British Columbia), Victoria (British Columbia) CR-04 - CM equivalent: SP-CK-04 **Work environment** Work Environment: This...

  • Case Management Support Specialist

    3 months ago

    Surrey, Canada Options Community Services Full time

    **Case Management Support Specialist** **WorkBC Employment Services-Guildford** **Temporary Full-Time** **Posting Date**: **Location**: **Wage**: **Hours of Work**: **Closing Date**: **October 7, 2024** **Surrey, BC** **$26.33-$28.73 per hour** **35 Hours per week** ***(October 17, 2025)** **November 7, 2024** **_ Options Community Services is a...

  • C4-Transitional Housing Case Manager

    2 weeks ago

    Surrey, Canada Phoenix Drug & Alcohol Recovery and Education Society Full time

    Title:Transitional Housing Case Manager (Grid34)Number of Positions:1Competition Number:C4Location:Phoenix CentrePosition Status:Full-time, 37.5 hours per weekReports to: Program ManagerCompensation:$31.56 - $33.28Job Summary:The Case Manager at Phoenix Society facilitates the recovery and capacity-building of clients to maximize their social and economic...

  • Immigration Case Worker

    2 months ago

    Surrey, Canada Newsteps Immigration Solutions Inc Full time

    **THIS IS AN IN-PERSON ROLE for LOCAL CANDIDATES ONLY in Surrey, BC or near**_ - **NOT a remote position**_ **Qualifications** - Knowledge of Canadian Immigration regulations - 1+ Year Experience in Canadian Immigration Filing - Fluency in English and one or more additional languages is an asset - Experience with files such as PGWP, Study Permit, Work...

  • Outreach & Housing Worker / Case Manager

    4 days ago

    Surrey, Canada SOURCES Remote Work Freelance Full time

    Position: Outreach & Housing Worker / Case Manager (temporary ending March 31, 2026 - this position may be extended with continued contract funding)Location: Sources Food Bank South SurreyHours: Monday to Friday 9:00am to 4:30pmWe are looking for an Outreach & Housing Worker / Case Manager to join our Sources Housing Support Services team! This individual...