Disability Case Manager

2 months ago

Surrey, Canada Disability Management Institute Inc. Full time

**Disability Management Institute (DMI)** offers small and medium sized employers flexible innovative solutions to their disability management needs. Our specialties include: WCB/WSIB Claims Management, Self-Funded Sick Leave Adjudication, and Non Occupational Absence Management, Return to Work Planning, Disability Management, and STD, MTD, and LTD Claims Management. Ranging in size from 5-2500 employees our clients span the public and private sectors and cover a wide range of industries

**YOUR ROLE**

**WHAT TO EXPECT**
- Within 30 Days you will:_
- Completes a full and thorough employer initial call and document accordingly within designated system platform
- Completes a full and thorough employee initial call and assesses whether a file meets criteria (policy specific) and document accordingly within designated system platform
- Identifies influencing factors that would suggest a complex file, and with support develops and maintains an appropriate case management plan.
- Continuous QC from ES Manager prior to rendering claim recommendation/decision
- Demonstrate full understanding of applicable privacy legislation and provides client updates that are consistent with legislative and contractual requirements.
- Within 60 Days you will:_
- Possesses a full understanding of all DMI programs and services and identifies files that meet criteria for referral
- Identifies influencing factors that would suggest a complex file, and with support develops and maintains an appropriate case management plan.
- Independently adjudicates, creates and monitors case management plans for straight-forward cases
- Creates, implements and monitors RTW plans
- Ongoing ES Manager QC oversight
- Within 90 Days you will:_
- Adjudicates and manages files from referral to resolution with mínimal oversight
- Ongoing QC review for complex and long duration claims; level of QC monitoring to be determined (based on above)
- Effectively manages a full caseload of files

**YOUR IMPACT**
- Assess short-term disability claims for benefit eligibility and render decisions within service standards. Assessment includes evaluation of medical information, occupational and contractual provisions and if necessary, pursuit of additional information.
- Conduct telephone interviews, with a focus on obtaining pertinent, medical/treatment status, functional information and RTW readiness.
- Identify and evaluate medical and non-medical barriers and functional abilities, to positively impact outcomes.
- Develop, communicate and implement pro-active case management plans.
- Collaborate, negotiate and develop RTW plans.
- Identify suitable rehabilitation referrals (as required), in keeping with Employer disability and absence policies and costing.
- Utilize external and internal resources, as necessary, to progress files forward to resolution, with a focus on function and gainful employment. Collaborate with healthcare providers/physicians, written or verbal, based on needs of the claim.
- Manage external referrals, services and relationships with service providers and strategic partners through research and knowledge of local community resources. Understanding of employer specific resources (i.e. EFAP) and coordination of the same.
- Demonstrate an understanding of various rehabilitation and or vocational tools that may be applied in effort to move toward resolution.
- Serve as an expert claims management resource for customers and the internal business units.
- Provide timely, detailed documentation to ensure progression and fulfillment of case management plans.

**THIS IS YOU**
- Related Post Secondary Degree (i.e. Kinesiology, Psychology, Social Work or related discipline) or equivalent experience.
- Bilingual in French is an asset.
- Solid background and knowledge of STD policy and coverage. Understanding of LTD and Group plans an asset.
- Strong analytical skills, excellent problem-solving abilities and can work with minimum of supervision.
- Professional communication skills, oral and written, and ability to adapt communication style for a range of stakeholder and client needs.

**WHAT YOU'LL GET**
- In addition to becoming part of a creative, challenging, and stimulating work environment, we also offer:
- Comprehensive and competitive benefits package that supports you
- Our company-wide vacation policy guarantees a minimum of 3 weeks' vacation
- Flex days to help you achieve that work-life balance
- Wellness programs to support you in and out of the office
- Learn and grow with us through our employee education program
- Participation in our Happy Friday program

**YOUR COMPENSATION**

At the time of this posting, the estimated annual base salary pay range for this position is $60,000-$70,000. Individual compensation within this range is determined by factors such as job-related skills, relevant experience, and education/training. This range reflects the annual base salary only pay and does not encompass our comprehensive total rewards, benefits,

  • Disability Case Manager

    3 weeks ago

    Surrey, Canada Lifemark Health Group Full time

    **Disability Case Manager** **Location**:This is a remote-based position **Status**: Permanent Full-Time **Lifemark’s Disability Management Services department is growing, and we have an** **immediate opening for a Disability Case Manager!** Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You have come...

  • Disability Case Manager

    7 months ago

    Surrey, Canada Lifemark Health Group Full time

    **Disability Case Manager** **Location**:This is a remote-based position **Status**: Temporary Full-Time **Lifemark’s Disability Management Services department is growing, and we have an** **immediate opening for a Disability Case Manager!** Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You have come...

  • Disability Case Manager

    2 weeks ago

    Surrey, Canada Lifemark Health Group Full time

    **Disability Case Manager** **Location**:This is a remote-based position - Individuals can reside in the following locations: Calgary, Edmonton** **Status**: Full-Time **Lifemark’s Disability Management Services department is growing, and we have an** **immediate opening for a Disability Case Manager!** Are you looking for a supportive, collaborative...

  • Disability Case Manager

    3 weeks ago

    Surrey, Canada Insurance Corporation of British Columbia Full time

    Are you a current ICBC Employee? Click here to access our internal portal. We’re looking for Disability Case Manager - Severe/Catastrophic (Advanced Support & Recovery Specialist) to provide Advanced Support & Recovery services to support our customers. In this role, you will be dedicated to providing customers with access to necessary benefits, treatment...

  • Representative, Disability Management

    1 week ago

    Surrey, Canada Fraser Health Full time

    Why Fraser Health?: Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. Our team of 43,000 staff, medical staff and volunteers is dedicated to serving our...

  • Client Partner, Disability Management

    3 months ago

    Surrey, Canada Fraser Health Full time

    Salary range: The salary range for this position is CAD $38.12 - $54.80 / hour Why Fraser Health?: Are you passionate about making a difference in the lives of employees facing health challenges? Join Fraser Health as a **Client Partner in Disability Management** and be at the forefront of employee rehabilitation and return-to-work initiatives! **Key...

  • Client Partner, Disability Management

    3 weeks ago

    Surrey, Canada Fraser Health Full time

    Why Fraser Health?: - Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. Our team of nearly 40,000 staff, medical staff and volunteers is dedicated to...

  • Client Partner, Disability Management

    2 weeks ago

    Surrey, Canada Fraser Health Full time

    Why Fraser Health?: Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. Our team of nearly 40,000 staff, medical staff and volunteers is dedicated to serving...

  • Case Manager

    2 months ago

    Surrey, Canada JYH Immigration Limited Full time

    Case Manager / Case administrator - Ensure all required immigration forms and related documents are accurately completed and ready for submission. - Communicate with clients to gather any requested documentation and clarify any uncertainties. - Stay updated on current immigration laws, policies, and programs to provide informed advice to...

  • Case Manager

    3 months ago

    Surrey, Canada TNC Immigration Full time

    **Job Overview** We are seeking a dedicated and detail-oriented Case Manager to join our team. This role requires effective communication, research capabilities, and the ability to manage multiple tasks simultaneously.. **Responsibilities**: - Fill in data in the IRCC forms - Maintain accurate and up-to-date records - Manage multiple cases simultaneously...

  • Case Manager

    7 months ago

    Surrey, Canada Progressive Intercultural Community Services Society Full time

    **Job Title**:Case Manager **Location**:PICS Surrey Head Office **Project**:Career Paths **Hours**: 35 hours per week **Reports to**: Manager **Wage**: $25 - $27 The Career Path for Skilled Immigrants program provides customized services that assist skilled immigrants (in sales and service) obtain employment in their specialized field. It provides...

  • Case Worker

    4 months ago

    Surrey, Canada VRS Client Services Society Full time

    **Position Purpose Summary**: The Veterans Housing and Support Program ‘**Case Worker**’ will work within a trauma-informed, client-centered, and recovery-oriented framework to support clients of VRS Communities Veteran Supportive Transitional Housing Program in all aspects of personal development and growth. This includes life skills and relevant social...

  • Immigration Case Manager

    7 months ago

    Surrey, Canada Bright Light Immigration Services Full time

    **Job Posting: Immigration Case Manager** **Location**: 6638 - 152A Street, Surrey, British Columbia, Canada **Experience**: Minimum 6 months of relevant experience required, including 6 months of experience working in immigration with up-to-date knowledge of immigration pathways **Employment Type**: Full-time, fixed schedule We are seeking a dedicated...

  • Case Manager

    2 weeks ago

    Surrey, Canada Progressive Intercultural Community Services Society Full time

    **Position**:Case Manager **Hours of work**:35 hours per week **Start date**:ASAP **Location**:Surrey PICS Through our partnerships with a wide range of community and educational institutions, PICS is uniquely positioned to support students and youth who require wrap around supports to accomplish their educational goals of either returning back to school...

  • Case Manager

    1 week ago

    Surrey, Canada Phoenix Society Full time

    **Title**: Case Manager **Location**: [Insert location] **Position Status**: Full-time, 37.5 hours per week **Reports to**: Program Manager **Job Summary** The Case Manager at Phoenix Society facilitates the recovery and capacity-building of clients to maximize their social and economic potential and support their goals for successful independent living...

  • Case Manager

    3 weeks ago

    Surrey, Canada Progressive Intercultural Community Services Society Full time

    **Position**:Case Manager **Hours of work**:35 hours per week **Start date**:ASAP **Location**:Surrey PICS Through our partnerships with a wide range of community and educational institutions, PICS is uniquely positioned to support students and youth who require wrap around supports to accomplish their educational goals of either returning back to school...

  • Transitional Housing Case Manager

    1 day ago

    Surrey, Canada Phoenix Society Full time $32 - $33

    Job Summary:The Case Manager at Phoenix Society facilitates the recovery and capacity-building of clients to maximize their social and economic potential and support their goals for successful independent living in the community. The position is responsible for: case management, including TH resident orientation, assessment, counselling, and group...

  • C3-case Manager-grid34

    2 months ago

    Surrey, Canada Phoenix Society Full time

    **Title**: Case Manager, The Nest (Grid34) **Number of Positions**: 1 **Competition Number**: C3 **Location**: The Nest **Position Status**: Full-time, 37.5 hours per week **Reports to: Program Manager, The Nest **Compensation**: $31.56 - $33.28 **Job Summary**: The Case Manager at Phoenix Society facilitates the recovery and capacity-building of...

  • C1-case Manager-grid34

    3 months ago

    Surrey, Canada Phoenix Society Full time

    **Title**: Case Manager (Grid34) **Number of Positions**: 1 **Competition Number**: C1 **Location**: The Nest **Position Status**: Full-time, 37.5 hours per week **Reports to**: Program Manager, The Nest **Compensation**: $31.56 - $33.28 **Job Summary**: The Case Manager at Phoenix Society facilitates the recovery and capacity-building of clients to...

  • Case Management Support Specialist

    2 weeks ago

    Surrey, Canada Options Community Services Full time

    **We’re Hiring!** **CASE MANAGEMENT SUPPORT SPECIALIST** **Posting Requisition **_22190 _**Program **_Whalley WorkBC _ **Job Type **_Regular, Full-time _**Location **_Surrey, BC _ **Hours of work **_35 hours per week _**Closing Date** _Open until filled _ Options Community Services is a non-profit registered charity providing social services primarily...