C3-case Manager-grid34

1 month ago

Surrey, Canada Phoenix Society Full time

**Title**:
Case Manager, The Nest (Grid34)

**Number of Positions**:
1

**Competition Number**:
C3

**Location**:
The Nest

**Position Status**:
Full-time, 37.5 hours per week

**Reports to:
Program Manager, The Nest

**Compensation**:
$31.56 - $33.28

**Job Summary**:
The Case Manager at Phoenix Society facilitates the recovery and capacity-building of clients to maximize their social and economic potential and support their goals for successful independent living in the community. The position is responsible for: case management, including TH resident orientation, assessment, counselling, and group facilitation; client support; and community building. The Case Manager connects clients to needed services with addiction counsellors, employment counsellors and others at the Society, as well as with community organizations.

**Responsibilities**:
**Case Management**
- Provide case management services to assigned caseload of clients
- Observes & monitors clients’ physical and psychological status during intoxication, withdrawal, and stabilization in the supervised consumption space and surrounding areas outside of the building. Documents changes, and reports concerns to supervisor
- Participates in case planning with clients and/or healthcare providers by performing duties such as interviewing clients to identify problems and needs, obtaining required information from a variety of sources such as families and care providers, documenting client needs and wants, and assisting clients to determine appropriate programs
- Identifies available social, economic, recreational, and educational services and resources in the community that will meet clients’ needs. Provides clients with related information
- Identify and prioritize clients’ needs in the following areas: employment; financial support; substance use; criminal justice involvement; family history; etc.
- Maintain and update client case management files on the database system, ensuring that monthly reporting deadlines are met
- Assist in coordinating routine medical care and collaborating with on-site medical team
- Assist in liaising with psychiatrists, mental health teams, etc. as part of case work support services
- Attend and participate in Interdisciplinary team meetings and collaborate with other on-site professionals
- Transition and Discharge planning

**Client Services**
- Act as a positive role model, coach, advisor, leader, and rational authority for clients
- Teach clients effective social and interpersonal skills through daily groups and through the tasks of appropriate daily living and social activities
- Contribute to maintaining a therapeutic environment following therapeutic community principles which encourage awareness of interdependence of community members and the value of responsible concern for oneself and others
- Prepare intake and admission documentation for review with new clients in the Housing Program prior to the client’s move-in date
- Welcome and orient incoming clients to Transitional and Supportive Housing Programs. Review the Resident Handbook with clients and assist them with move-in needs such as bedbug protocols, unpacking, getting familiar with the building, health and safety protocols, community resources and staff locations
- Form and maintain positive and effective collaborative relationships of accountability with clients in the areas of education, employment, recovery, volunteer participation and independent living
- Actively involve the client in action planning and encourage them to take responsibility for the outcomes they are striving to achieve
- Provide crisis intervention when necessary
- Assist in monitoring client’s activities within residential buildings to ensure that areas are appropriately used for their purpose by visiting floors and common areas and viewing video camera feeds as required
- Connect clients to relevant community resources, services, and opportunities
- Assist in bridging clients to long-term un-serviced housing
- Act as an advocate for the client during their stay and maintain contact after discharge to provide follow-up support if possible
- Conducting monthly suite inspections, move in and move out Inspection as required
- Maintains an inventory of building supplies (ie harm reduction, office & food supplies). Orders supplies in accordance with approval process

**Group facilitation**
- Facilitate support groups and workshops focusing on life skills, health and wellness, recovery planning, harm reduction, communication, personal financial management, stress management, etc.
- Determine the needs and composition of counselling groups and design or adapt a process tailored to clients’ needs
- Work to improve groups and client meetings by adjusting interventions, strategies, and approaches to meet group members’ needs
- Help group members establish how they will treat each other. Facilitate communication among group members
- Encourage the engagement and participation of al

  • C3-Case Manager-Grid34

    2 weeks ago

    Surrey, Canada Phoenix Drug & Alcohol Recovery and Education Society Full time

    Title:Case Manager, The Nest (Grid34)Number of Positions:1Competition Number:C3Location:The NestPosition Status:Full-time, 37.5 hours per weekReports to: Program Manager, The NestCompensation:$31.56 - $33.28Job Summary:The Case Manager at Phoenix Society facilitates the recovery and capacity-building of clients to maximize their social and economic potential...

  • C6-case Manager-grid34

    5 days ago

    Surrey, Canada Phoenix Society Full time

    **Title**: Case Manager (Grid34) **Number of Positions**: 1 **Competition Number**: C6 **Location**: Rising Sun **Position Status**: Full-time, 37.5 hours per week **Reports to**: Senior Program Manager, Rising Sun **Compensation**: $31.56 - $33.28 **Job Summary**: The Case Manager at Phoenix Society facilitates the recovery and capacity-building of...

  • C1-case Manager-grid34

    2 months ago

    Surrey, Canada Phoenix Society Full time

    **Title**: Case Manager (Grid34) **Number of Positions**: 1 **Competition Number**: C1 **Location**: The Nest **Position Status**: Full-time, 37.5 hours per week **Reports to**: Program Manager, The Nest **Compensation**: $31.56 - $33.28 **Job Summary**: The Case Manager at Phoenix Society facilitates the recovery and capacity-building of clients to...

  • C2-transitional Housing Case Manager-grid34

    1 month ago

    Surrey, Canada Phoenix Society Full time

    **Title**: Transitional Housing Case Manager (Grid34) **Number of Positions**: 1 **Competition Number**: C2 **Location**: Phoenix Centre **Position Status**: Full-time, 37.5 hours per week **Reports to: Program Manager, Assistant Manager Transitional Housing **Compensation**: $31.56 - $33.28 **Job Summary**: The Case Manager at Phoenix Society...

  • C4-transitional Housing Case Manager

    1 month ago

    Surrey, Canada Phoenix Society Full time

    **Title**: Transitional Housing Case Manager (Grid34) **Number of Positions**: 1 **Competition Number**: C4 **Location**: Phoenix Centre **Position Status**: Full-time, 37.5 hours per week **Reports to**: Program Manager **Compensation**: $31.56 - $33.28 **Job Summary**: The Case Manager at Phoenix Society facilitates the recovery and...

  • C4-Transitional Housing Case Manager

    2 weeks ago

    Surrey, Canada Phoenix Drug & Alcohol Recovery and Education Society Full time

    Title:Transitional Housing Case Manager (Grid34)Number of Positions:1Competition Number:C4Location:Phoenix CentrePosition Status:Full-time, 37.5 hours per weekReports to: Program ManagerCompensation:$31.56 - $33.28Job Summary:The Case Manager at Phoenix Society facilitates the recovery and capacity-building of clients to maximize their social and economic...

  • Case Manager

    1 month ago

    Surrey, Canada JYH Immigration Limited Full time

    Case Manager / Case administrator - Ensure all required immigration forms and related documents are accurately completed and ready for submission. - Communicate with clients to gather any requested documentation and clarify any uncertainties. - Stay updated on current immigration laws, policies, and programs to provide informed advice to...

  • Case Manager

    2 months ago

    Surrey, Canada TNC Immigration Full time

    **Job Overview** We are seeking a dedicated and detail-oriented Case Manager to join our team. This role requires effective communication, research capabilities, and the ability to manage multiple tasks simultaneously.. **Responsibilities**: - Fill in data in the IRCC forms - Maintain accurate and up-to-date records - Manage multiple cases simultaneously...

  • Disability Case Manager

    6 months ago

    Surrey, Canada Lifemark Health Group Full time

    **Disability Case Manager** **Location**:This is a remote-based position **Status**: Temporary Full-Time **Salary range**: $53,000 - $65,000 **Lifemark’s Disability Management Services department is growing, and we have an** **immediate opening for a Disability Case Manager!** Are you looking for a supportive, collaborative workplace with great teams...

  • Case Manager

    6 months ago

    Surrey, Canada Progressive Intercultural Community Services Society Full time

    **Job Title**:Case Manager **Location**:PICS Surrey Head Office **Project**:Career Paths **Hours**: 35 hours per week **Reports to**: Manager **Wage**: $25 - $27 The Career Path for Skilled Immigrants program provides customized services that assist skilled immigrants (in sales and service) obtain employment in their specialized field. It provides...

  • Immigration Case Manager

    6 months ago

    Surrey, Canada Bright Light Immigration Services Full time

    **Job Posting: Immigration Case Manager** **Location**: 6638 - 152A Street, Surrey, British Columbia, Canada **Experience**: Minimum 6 months of relevant experience required, including 6 months of experience working in immigration with up-to-date knowledge of immigration pathways **Employment Type**: Full-time, fixed schedule We are seeking a dedicated...

  • Disability Case Manager

    1 month ago

    Surrey, Canada Disability Management Institute Inc. Full time

    **Disability Management Institute (DMI)** offers small and medium sized employers flexible innovative solutions to their disability management needs. Our specialties include: WCB/WSIB Claims Management, Self-Funded Sick Leave Adjudication, and Non Occupational Absence Management, Return to Work Planning, Disability Management, and STD, MTD, and LTD Claims...

  • Case Manager

    3 months ago

    Surrey, Canada Lifemark Health Group Full time

    **Disability Case Manager** Employment Status: Temporary Full Time (6 months) Our Disability Management Services department is growing, and we have an immediate opening for a Disability Case Manager! Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You have come to the right place. We’re looking for...

  • Case Worker

    3 months ago

    Surrey, Canada VRS Client Services Society Full time

    **Position Purpose Summary**: The Veterans Housing and Support Program ‘**Case Worker**’ will work within a trauma-informed, client-centered, and recovery-oriented framework to support clients of VRS Communities Veteran Supportive Transitional Housing Program in all aspects of personal development and growth. This includes life skills and relevant social...

  • 2slgbtqi+ Case Specialist

    2 weeks ago

    Surrey, Canada DIVERSEcity Community Resources Society Full time

    **Job Title**: 2SLGBTQI+ Case Specialist **Status**: Temporary, Part Time (Union Position) **Grid**: 12 **Hours**:28 **Rate**: $29.17- $33.49 (Starting at $29.17/hr) **Schedule**: 4 days/week (Monday - Friday) Start Date: ASAP End Date: March 31, 2025, or return of incumbent. **Date Posted**:December 4, 2024 **Anticipated Start Date**: ASAP **Closing...

  • Major Case Management

    6 months ago

    Surrey, Canada EDIV MCMOSC - RCMP Full time

    Royal Canadian Mounted Police - “E” Division, ISOC - Major Case Management Operation Service Centre (MCMOSC), Various locations Kelowna (British Columbia), Nanaimo (British Columbia), Prince George (British Columbia), Surrey (British Columbia), Victoria (British Columbia) CR-04 - CM equivalent: SP-CK-04 **Work environment** Work Environment: This...

  • Case Management Support Specialist

    2 months ago

    Surrey, Canada Options Community Services Full time

    **Case Management Support Specialist** **WorkBC Employment Services-Guildford** **Temporary Full-Time** **Posting Date**: **Location**: **Wage**: **Hours of Work**: **Closing Date**: **October 7, 2024** **Surrey, BC** **$26.33-$28.73 per hour** **35 Hours per week** ***(October 17, 2025)** **November 7, 2024** **_ Options Community Services is a...

  • Immigration Case Worker

    1 month ago

    Surrey, Canada Newsteps Immigration Solutions Inc Full time

    **THIS IS AN IN-PERSON ROLE for LOCAL CANDIDATES ONLY in Surrey, BC or near**_ - **NOT a remote position**_ **Qualifications** - Knowledge of Canadian Immigration regulations - 1+ Year Experience in Canadian Immigration Filing - Fluency in English and one or more additional languages is an asset - Experience with files such as PGWP, Study Permit, Work...

  • Case Manager

    6 months ago

    Surrey, Canada Idea Immigration Solutions Ltd. Full time

    Education: Secondary (high) school graduation certificate - Experience: 5 years or more **Work setting**: - General office **Tasks**: - Direct and advise professional and non-professional staff - Establish administrative procedures - Participate in policy development by preparing reports and briefs for management committees and working groups - Resolve...

  • Experienced Case Processor Lmia, Express Entry

    2 months ago

    Surrey, Canada New Vision Immigration Consultants Co. Ltd. Full time

    **Job Overview** **Duties** - **Express Entry Expertise**: You will manage clients through the **Express Entry** program, ensuring their profiles are complete, accurate, and optimized for CRS (Comprehensive Ranking System) scores. This includes collecting and verifying documents, keeping client up-to-date through **Provincial Nominee Programs (PNP)**. You...