Case Manager
4 days ago
Union/Affiliation:
**Administrative and Professional Staff (APSA)**
- Pay range:
**$99,865 to $119,148 annually**
- SFU Department Descr:
**Office of Student Support, Rights & Responsibilities**
- Position Grade:
**12**
- # of openings:
**1**
- Biweekly Hours:
**72**
**Who We Are**
Simon Fraser University is a leading research university, advancing an inclusive and sustainable future. Our purpose - the essence of SFU - is to create and connect knowledge, learning and community for deeper understanding and meaningful impact. We are committed to fostering excellence, innovation, belonging and community in all that we do.
The Office of Student Support, Rights & Responsibilities (SSRR) is an office in the Student Affairs portfolio within Student Services at SFU. The office provides non-clinical case management support to undergraduate and graduate students and provides consultation and advising to students, faculty and staff who have concerns about the well-being, safety or non-academic conduct of a student. The team has partnerships across the university to fulfill shared responsibilities for supporting students and addressing concerns within the SFU community. The office oversees the administration of the Student Conduct Policy S10.05 (student non-academic misconduct).
**About the Role**
Case Managers are responsible for identifying and responding to students who may be in distress or students who are facing difficulties. Through case management, students can benefit from wrap around support (navigation, emotional and practical) including assistance in connecting with support and in receiving information needed to understand university processes and the services, supports and policies that exist to support students. Case Managers play an important role in the response coordination that occurs when multiple units need to be involved in responding to student need or in incident response. Case Managers advise and make recommendations on issues related to student support, rights and responsibilities, operational procedure development, policy development and do so in alignment equity and inclusion principles, professional standards, policy and legal requirements.
Full
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