Office Admin/customer Service

2 weeks ago


Abbotsford, Canada Pinnacle West Enterprises Full time

The Customer Service / Office Admin will be responsible for customer service, reception, general administrative duties, entry level accounting activities, order processing, shipping and logistics, A/R and A/P experience, assisting with inventory management, and other miscellaneous tasks. This position is specifically for an individual that enjoys multitasking and variety in their role and can handle a varied task load from one day to the next. You will work both independently and collaboratively in a fast-paced environment where effort, energy, and willingness to learn is both encouraged and rewarded.

**Responsibilities**:

- Respond to telephone calls from customers, and sales staff
- Initiate and drive conversations to ensure the customer is aware of what products, shipping and services we provide and identify what the best options they have available to them
- Process time sensitive sales orders with a high level of prioritization, professionalism and accuracy
- Working in accounting software (Dynamics) completing invoicing and shipping
- Must have experience in logistics and freight
- US/Canada shipping and brokerage experience will be helpful
- Customer Service and order processing on a timely basis to meet shipping deadlines
- Accounts payable and Accounts receivable duties
- Proactively identify opportunities for process improvement
- Handling a variety of duties to keep the office functioning efficiently
- Must be highly organized and able to multi task working at a fast pace

**Job Types**: Full-time, Permanent

**Salary**: $18.00-$25.00 per hour

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- On-site parking
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Holidays
- Monday to Friday

**Education**:

- Secondary School (required)

**Experience**:

- Office: 2 years (preferred)

Licence/Certification:

- Driver's License (required)

Work Location: One location

Expected start date: 2023-03-20


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