Inside Sales/customer Service
2 weeks ago
shipping receiving - put away stock.
Occasional deliveries with company van
**Responsibilities**:
- Assist customers with inquiries, concerns, and technical issues
- Process orders, returns, and exchanges accurately and efficiently
- Maintain a high level of product knowledge to effectively address customer inquiries
- Collaborate with other departments to resolve customer issues and ensure customer satisfaction
**Experience**:
- Minimum of 1 year of experience in a customer service role
- Strong communication skills in English (both written and verbal)
- Experience in inside sales or telemarketing is a plus
- Knowledge of electrical products is preferred
- Ability to communicate effectively with customers and provide solutions to their needs
We offer competitive compensation and benefits packages, including:
- Medical, dental, and vision insurance options
- Paid time off and holidays
**Salary**: $20.00-$21.00 per hour
Expected hours: 40 per week
**Benefits**:
- Casual dress
- Dental care
- Extended health care
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Monday to Friday
- Overtime
- Weekends as needed
Supplemental pay types:
- Overtime pay
**Education**:
- Secondary School (required)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
Expected start date: 2024-03-03
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