Used Car Sales Manager

5 months ago

North York, Canada Downsview Chrysler Full time

Downsview Chrysler is a family business that has been in business for over 64 years Located at 199 Rimrock Road in North York, Downsview Chrysler sits on 6 acres of centrally located prime real estate close to the 401, 407, and 400 Highways as well as two subway stations.

**We Offer**:

- Excellent weekly salary
- A great performance bonus plan
- Company vehicle
- Health, dental, and vision insurance
- Life insurance

**Key Responsibilities**:

- Responsible for supporting Used Car Sales Consultants and driving a high level of performance among the sales team
- Conduct monthly meetings with department employees
- Close deals
- Appraise trade-ins (vAuto)
- Online Merchandising
- Work with the F&I Department to get deals approved
- Reach sales goals on strict timeline requirements
- Grow revenue and profitability
- Report performance goals and achievements on a regular basis
- Handle all customer complaints on a timely basis
- Ensure that work is assigned to Used Car Sales Staff in an efficient and equitable manner
- Ensure that adequate staff is available to handle the expected customer demand
- Ensure customer retention and profitability
- Recruiting qualified sales personnel and training them
- Actively support, encourage, and motivate sales personnel daily to maintain high performance
- Uphold all rules and procedures (i.e support enforcement, including disciplinary action as necessary)
- Work in strict compliance with the laws of Ontario and Canda including, but not limited to, the Employment Standards Act and The Motor Vehicle Dealers Act
- Understand and comply with all federal, provincial and local regulations that affect service operations, such as the Occupational Health and Safety Act
- Comply with all company policies, standards and procedures
- Other duties required by management

**Qualifications**:

- OMVIC Certification is required
- Dealer CRM system experience is required
- Must have a valid Ontario Driver's License and a good driving record
- Ability to support the organizations goals and objectives
- Excellent interpersonal and team building skills
- Demonstrate effective verbal, listening, and written communication skills
- Attention to detail and ability to maintain a high level of accuracy
- Exceptional customer service orientation
- Excellent time management skills, ability to multitask and work well under pressure
- Ability to manage stress and work with tight deadlines
- Highly self motivated and directed
- Self-motivated and ability to work with minimum supervision
- Must be flexible with work schedules

Please submit your resume and feel free to reach out to Carlos Baptista (Vice President) or Benjamin Kepecs (Assistant Vice President) with any questions and to schedule an interview.

**Benefits**:

- Company car
- Dental care
- Discounted or free food
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Vision care

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- North York, ON M3J 3C6: reliably commute or plan to relocate before starting work (required)

**Experience**:

- sales: 5 years (preferred)

Licence/Certification:

- OMVIC (required)

Work Location: In person

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